Mac crash e boot loop

Mac OS X e le sue Applicazioni

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Robyee
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Iscritto il: ven, 28 mar 2014 16:13
Messaggi: 140
Oggetto del messaggio: Mac crash e boot loop

Messaggio Inviato: lun, 12 ago 2019 15:59

Da due giorni il mio Mac Pro early 2008 mi va in crash: senza preavviso si riavvia, e va in loop boot per diverse volte, 6 o 7, fino a che si accende e va normalmente.
Non capisco da cosa possa dipendere
Ho fatto una verifica dei dischi e sembra tutto ok.
PS. so che il Mac è vecchio pur con l'SSD nuovo, e so che Higt Sierra non era previsto per questo modello. ma è andato bene finora da diversi anni

Allego un report di Etrecheck:

EtreCheck version: 6.0.3 (6A009)
Report generated: 2019-08-12 15:48:22
Download EtreCheck from https://etrecheck.com
Runtime: 3:49
Performance: Good

Problem: Computer is restarting

Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.
Obsolete hardware - This machine may be considered obsolete.

Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Time Machine auto backup disabled - Time Machine auto backups are disabled.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.

Hardware Information:
Mac Pro (Early 2008) - Obsolete!
Mac Pro Model: MacPro3,1
2 2,8 GHz Quad-Core Intel Xeon (Xeon(R)) CPU: 8-core
28 RAM - Upgradeable
DIMM Riser B/DIMM 1 - 4 GB DDR2 FB-DIMM 667  ok
DIMM Riser B/DIMM 2 - 4 GB DDR2 FB-DIMM 667  ok
DIMM Riser A/DIMM 1 - 4 GB DDR2 FB-DIMM 667  ok
DIMM Riser A/DIMM 2 - 4 GB DDR2 FB-DIMM 667  ok
DIMM Riser B/DIMM 3 - 2 GB DDR2 FB-DIMM 667  ok
DIMM Riser B/DIMM 4 - 2 GB DDR2 FB-DIMM 667  ok
DIMM Riser A/DIMM 3 - 4 GB DDR2 FB-DIMM 667  ok
DIMM Riser A/DIMM 4 - 4 GB DDR2 FB-DIMM 667  ok

Video Information:
ATI Radeon HD 4870 - VRAM: 1024 MB
S1910 1280 x 1024

Drives:
disk0 - Samsung SSD 850 PRO 256GB 256.06 GB (Solid State - TRIM: Yes)
External 6 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 - SSD (Journaled HFS+) 255.20 GB (171.80 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

disk1 - WDC WD10EARS-00Y5B1 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 - L****o (Journaled HFS+) 999.86 GB (85.11 GB used)

disk2 - WDC WD1001FALS-41K1B0 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - T**********e (Journaled HFS+) 999.86 GB (396.22 GB used)

Mounted Volumes:
disk0s2 - SSD
255.20 GB (171.80 GB used - 83.14 GB free)
Journaled HFS+
Mount point: /

disk1s2 - L****o
999.86 GB (85.11 GB used - 914.75 GB free)
Journaled HFS+
Mount point: /Volumes/L****o

disk2s2 - T**********e
999.86 GB (396.22 GB used - 603.64 GB free)
Journaled HFS+
Mount point: /Volumes/T**********e

Network:
Interface SAMSUNG_MDM: SAMSUNG Modem
Interface en0: Ethernet 1
Interface en1: Ethernet 2
Interface fw0: FireWire
Interface en2: Wi-Fi
Interface en3: Bluetooth PAN

System Software:
macOS High Sierra 10.13.6 (17G8030)
Time since boot: Less than an hour

Configuration Files:
/etc/hosts - Count: 42

Security:
System Status
Gatekeeper: App Store and identified developers
System Integrity Protection: Disabled

Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist
Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.dosdude1.PatchUpdater.plist
Executable: /Applications/Utilities/Patch Updater.app/Contents/MacOS/Patch Updater -silent
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist
Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist
Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGINserver
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.intel.haxm.plist
Executable: /Library/Extensions/intelhaxm.kext/Contents/Resources/haxm_start.sh
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.wacom.wacomtablet.plist
Executable: /Library/Application Support/Tablet/WacomTabletSpringboard
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist
Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.dd1.SIPLD.plist
Executable: /usr/local/sbin/SIPLD
Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK

Login Item: /Applications/Kies.app/Contents/MacOS/KiesAgent.app
Login Item: ~/Library/Application Support/.FUS/fuspredownloader.app

Kernel Extensions:
/Library/Application Support/Roxio
[Not Loaded] TDIXController64.kext (2.0)

/Library/Application Support/VirtualBox
[Loaded] VBoxDrv.kext (6.0.6)
[Loaded] VBoxNetAdp.kext (6.0.6)
[Loaded] VBoxNetFlt.kext (6.0.6)
[Loaded] VBoxUSB.kext (6.0.6)

/Library/Extensions
[Loaded] intelhaxm.kext (6.1.1 - SDK 10.9)
[Not Loaded] LegacyUSBInjector.kext (1.0)
[Loaded] SIPManager.kext (1.0 - SDK 10.12)

/System/Library/Extensions
[Not Loaded] heimdall.kext (6.0)
[Loaded] SoundflowerSigned.kext (1.6.7 - SDK 10.7)
[Not Loaded] ssuddrv.kext (1.4.32 - SDK 10.6)
[Loaded] SATSMARTDriver.kext (0.8.1 - SDK 10.6)

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[Not Loaded] ssudmdmcontrol.kext (1.4.32 - SDK 10.6)
[Not Loaded] ssudmdmdata.kext (1.4.32 - SDK 10.6)
[Not Loaded] ssudmtp.kext (1.4.32 - SDK 10.5)
[Not Loaded] ssudserial.kext (1.4.32 - SDK 10.6)

System Launch Agents:
[Not Loaded] 19 Apple tasks
[Loaded] 176 Apple tasks
[Running] 99 Apple tasks

System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 196 Apple tasks
[Running] 103 Apple tasks

Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2016-11-24)
[Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2014-06-12)
[Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2014-03-20)
[Loaded] com.dd1.SIPLD.plist (? dbae9d34 - installed 2017-11-17)
[Loaded] com.dosdude1.PatchUpdater.plist (? cb4443a9 - installed 2017-11-17)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-07-19)
[Not Loaded] com.oracle.java.Java-Updater.plist (? 4d92275b - installed 2019-07-04)
[Running] com.wacom.wacomtablet.plist (? 9e9edb5e - installed 2012-01-20)

Launch Daemons:
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-22)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10)
[Loaded] com.intel.haxm.plist (? 42f307e7 - installed 2017-02-27)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-07-19)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-02-11)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-07-04)
[Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-05-09)

User Launch Agents:
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2016-11-24)
[Loaded] com.adobe.ARM.***.plist (? 0 - installed 2016-12-14)
[Running] com.amazon.music.plist (AMZN Mobile LLC - installed 2018-12-24)
[Not Loaded] com.amazon.music.startup.plist (? 0 - installed 2018-12-24)
[Loaded] com.cisco.videoguard10.plist (? 0 - installed 2018-11-10)
[Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2018-11-10)
[Running] com.cisco.videoguardmonitor.plist (? 0 - installed 2018-11-10)
[Other] com.wondershare.TunesGoHelper.plist (? 0 - installed 2019-05-04)
[Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2019-05-09)

User Login Items:
KiesAgent.app (? - installed 2019-05-10)
(Application - /Applications/Kies.app/Contents/MacOS/KiesAgent.app)

Xperia Companion Agent.app (Sony Mobile Communications AB - installed 2018-12-12)
(Application - /Applications/Xperia Companion.app/Contents/Frameworks/Xperia Companion Agent.app)

fuspredownloader.app (? - installed 2019-05-02)
(Application - ~/Library/Application Support/.FUS/fuspredownloader.app)

Internet Plug-ins:
Silverlight: 5.1.50901.0 (? - installed 2018-09-22)
FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09)
Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09)
JavaAppletPlugin: Java 8 Update 221 build 11 (? - installed 2019-07-25)

Audio Plug-ins:
BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-08-09)
iSightAudio: 7.7.3 (Apple - installed 2019-08-09)
AirPlay: 2.0 (Apple - installed 2019-08-09)
AppleAVBAudio: 683.1 (Apple - installed 2019-08-09)
BridgeAudioSP: 4.69.2 (Apple - installed 2019-08-09)
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-08-09)

3rd Party Preference Panes:
Flash Player (installed 2019-06-22)
FUSE (installed 2017-04-16)
Java (installed 2019-07-25)
WacomTablet (installed 2012-01-20)

Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: No
Volumes being backed up:
SSD: Disk size: 255.20 GB - Disk used: 172.06 GB
Destinations:
T**********e [Local] (Last used)
Total size: 999.86 GB
Total number of backups: 17
Oldest backup: 2014-04-09 18:28:01
Last backup: 2019-04-19 12:36:09

Performance:
System Load: 4.34 (1 min ago) 2.79 (5 min ago) 1.29 (15 min ago)
Nominal I/O speed: 35.36 MB/s
File system: 22.18 seconds
Write speed: 376 MB/s
Read speed: 390 MB/s

CPU Usage Snapshot:
Type Overall
System 10 %
User 33 %
Idle 57 %

Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
mdworker (29) 186.82 % (Apple)
mds 111.60 % (Apple)
mds_stores 104.34 % (Apple)
com.apple.WebKit.WebContent (7) 34.36 % (Apple)
com.apple.WebKit.Networking 16.38 % (Apple)

Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
com.apple.WebKit.WebContent (8) 1.25 GB (Apple)
kernel_task 1.23 GB (Apple)
mdworker (29) 1.10 GB (Apple)
EtreCheckPro 464 MB (Etresoft, Inc.)
mds_stores 404 MB (Apple)

Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
com.apple.WebKit.Networking 14 MB / 277 KB (Apple)
mDNSResponder 22 KB / 21 KB (Apple)
apsd 4 KB / 3 KB (Apple)
netbiosd 1 KB / 578 B (Apple)
USBserver 0 B / 0 B (? - /Library/Printers/Brother/Utilities/Server/USBserver.app)

Top Processes Snapshot by Energy Use:
Process (count) Energy (0-100) (Source - Location)
mdworker (29) 89 (Apple)
mds_stores 35 (Apple)
mds 34 (Apple)
com.apple.WebKit.WebContent (8) 6 (Apple)
WindowServer 4 (Apple)

Virtual Memory Information:
Physical RAM: 28 GB

Free RAM: 12.99 GB
Used RAM: 4.03 GB
Cached files: 10.97 GB

Available RAM: 23.97 GB
Swap Used: 0 B

Software Installs (past 30 days):
Install Date Name (Version)
2019-07-19 Microsoft AutoUpdate (4.13.19071800)
2019-07-19 MRTConfigData (1.47)
2019-07-23 Safari (12.1.2)
2019-07-25 Java 8 Update 221 (1.0)
2019-07-25 Brave-Browser-BRO386 (0)
2019-08-01 Gatekeeper Configuration Data (174)

Clean up:
~/Library/LaunchAgents/com.wondershare.TunesGoHelper.plist
~/Library/Application Support/Wondershare TunesGo/Wondershare TunesGo Helper.app
Executable not found


Diagnostics Information (past 7 days):
2019-08-12 15:41:22 Self Test Failed

2019-08-12 12:49:13 com.apple.WebKit.Plugin.64 High CPU Use
Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Plugin.64.xpc/Contents/MacOS/com.apple.WebKit.Plugin.64

2019-08-12 10:13:01 mds Memory
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds

2019-08-12 10:12:40 mds_stores Memory
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores

2019-08-09 16:57:06 com.apple.WebKit.WebContent Memory
Executable: /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

2019-08-09 09:34:27 Amazon Music.app Crash
Executable: /Applications/Amazon Music.app

2019-08-07 17:19:57 com.apple.Safari.History Crash
Executable: /System/Library/StagedFrameworks/Safari/SafariShared.framework/Versions/A/XPCServices/com.apple.Safari.History.xpc/Contents/MacOS/com.apple.Safari.History
Details:
*** CFHash() called with NULL ***

2019-08-07 16:50:13 contactsdonationagent Memory
Executable: /System/Library/PrivateFrameworks/ContactsDonation.framework/Versions/A/Support/contactsdonationagent

2019-08-07 16:49:58 AppleSpell Memory
Executable: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell

2019-08-06 14:44:40 coreservicesd Memory
Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/Support/coreservicesd


End of report
Mac Pro 3.1 Inizio 2008 - 2 x 2,8 GHz Quad-Core Intel Xeon - 32 GB - ATI Radeon HD 4870 1 GB - Samsung SSD 850 PRO 256GB - macOS 10.13.6 (17G6030) High Sierra
Jethro
Expert Retrogamer
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Iscritto il: sab, 04 lug 2009 22:26
Messaggi: 2491
Oggetto del messaggio: Re: Mac crash e boot loop

Messaggio Inviato: lun, 12 ago 2019 16:10

Robyee ha scritto:
lun, 12 ago 2019 15:59
Da due giorni il mio Mac Pro early 2008 mi va in crash: senza preavviso si riavvia, e va in loop boot per diverse volte, 6 o 7, fino a che si accende e va normalmente.
Non capisco da cosa possa dipendere
Ho fatto una verifica dei dischi e sembra tutto ok.
PS. so che il Mac è vecchio pur con l'SSD nuovo, e so che Higt Sierra non era previsto per questo modello. ma è andato bene finora da diversi anni

Allego un report di Etrecheck:
...
Diagnostics Information (past 7 days):
2019-08-12 15:41:22 Self Test Failed
Non ho letto con la dovuta attenzione tutto il report ma mi è subito saltato all'occhio quello che ho quotato.

Prova a usare lo strumento di diagnosi Apple e l'Apple Hardware Test e vedere se salta fuori qualche problema: https://support.apple.com/it-it/guide/m ... /mac/10.13

Inoltre, così per sicurezza, io farei un controllo sul trasformatore (non saprei come procedere) e sulle Ram installate. Per le Ram direi che puoi semplicemente procedere scollegandole tutte tranne un banco da 4GB (provandone nel caso un paio a turno) e vedere se il problema persiste.
MacBook Pro Retina 15"
i7 quad-core 2.6GHz, 16GB RAM, SSD 1TB, Iris Pro/GeForce GT 750M

----
8) La mia piccola collezione di "giochini":
https://www.flickr.com/photos/140997970@N07/albums
Robyee
Maccanico assiduo
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Iscritto il: ven, 28 mar 2014 16:13
Messaggi: 140
Oggetto del messaggio: Re: Mac crash e boot loop

Messaggio Inviato: lun, 12 ago 2019 16:30

il fatto è che il problema avviene all'avvio, poi dopo che ha fatto vari cicli di loop boot , parte e va bene, dunque non è un problema persistente
Comunque grazie, proverò a fare le verifiche che mi hai indicato
Mac Pro 3.1 Inizio 2008 - 2 x 2,8 GHz Quad-Core Intel Xeon - 32 GB - ATI Radeon HD 4870 1 GB - Samsung SSD 850 PRO 256GB - macOS 10.13.6 (17G6030) High Sierra
fragrua
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Iscritto il: sab, 08 ott 2005 07:00
Messaggi: 56197
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Oggetto del messaggio: Re: Mac crash e boot loop

Messaggio Inviato: lun, 12 ago 2019 19:02

Sono macchine che meritano una spolverata con aria compressa ogni tanto.
Anche la RAM andrebbe invertita di posto.

Di solito è questo che manda in tilt le nostre amate e datate workstation.
La prima cosa su cui devi investire è il benessere del tuo corpo, l'unica cosa che ti porterai nella tomba.
Franz Grua (sarebbe fragrua)

In un mondo perfetto io sarei un essere inutile.
©2015 albertocchio

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