Salve! Ho un terribile bisogno di voi.
Da qualche giorno ho un problema quando visito un sito (un dizionario online) che uso in realtà da anni, affidabile, non mi hai mai dato problemi. Quasi sempre mi si apre la schermata che mi annuncia che Adobe Flash Player deve essere aggiornato; chiaramente non ho mai accettato, né scaricato alcunché. Inoltre, talvolta mi capita di essere reindirizzata su altri siti o pagine, che chiaramente chiudo all'istante. Tutto ciò mi capita solo con quel sito; navigando in rete, a parte le fastidiose finestre pubblicitarie laterali (che non so se costituiscono effettivamente un problema), non ho problemi. Pur non avendo scaricato nulla, ho eseguito una scansione con Malwarebytes-free (e non solo
), che non ha trovato nulla. I problemi però persistono e non so come risolvere. Qualcuno può darmi una mano e indicarmi come eliminare il problema?
Riposto inoltre il report di EtreCheck. Non essendo (come si capisce bene
) un genio dell'informatica e ipocondriaca rispetto alla saluta del mio pc
, vorrei fare una controllatina con il vostro aiuto
EtreCheck version: 5.3.3 (5036)
Report generated: 2019-09-17 15:52:35
Download EtreCheck from
https://etrecheck.com
Runtime: 3:34
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled
Problem: Other problem
Description:
Adwares and Flash Player Update
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Stuck iCloud - This machine has a large number of pending iCloud transfers.
Poor performance - EtreCheck report shows poor performance. This is unusual.
Antivirus software problems - Antivirus software is causing performance problems.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Air (13-inch, Early 2015)
MacBook Air Model: MacBookAir7,2
1 1,6 GHz Intel Core i5 (i5-5250U) CPU: 2-core
8 RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 343
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 250.14 GB
disk1 - Macintosh HD (Journaled HFS+) 249.78 GB (155.67 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD
249.78 GB (155.67 GB used - 93.85 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Status: 490 pending files
System Software:
OS X El Capitan 10.11.6 (15G22010)
Time since boot: Less than an hour
Notifications:
Notifications not available without Full Drive Access.
Security:
System Status
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus apps: MalwareBytes
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist
Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper
Details: Exact match found in the whitelist - probably OK
System Launch Agents:
[Not Loaded] 7 Apple tasks
[Loaded] 157 Apple tasks
[Running] 77 Apple tasks
System Launch Daemons:
[Not Loaded] 47 Apple tasks
[Loaded] 158 Apple tasks
[Running] 86 Apple tasks
[Other] One Apple task
Launch Agents:
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-08-12)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2019-09-13)
Launch Daemons:
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-08-27)
[Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-06-16)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-09-04)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-08-12)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2019-09-13)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-03-09)
User Launch Agents:
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-09-03)
[Loaded] com.google.keystone.agent.plist (EQHXZ8M8AV - installed 2019-05-10)
[Loaded] com.google.keystone.xpcservice.plist (EQHXZ8M8AV - installed 2019-05-10)
[Running] com.spotify.webhelper.plist (? 0 - installed 2019-09-17)
User Login Items:
Backup and Sync.app (Google, Inc. - installed 2019-09-17)
(Application - /Applications/Backup and Sync.app)
Dropbox.app (Dropbox, Inc. - installed 2019-09-07)
(Application - /Applications/Dropbox.app)
StartUpHelper (Spotify - installed 2018-05-04)
(Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)
VirusBarrier Scanner_Helper (App Store - installed 2019-09-17)
(Modern Login Item - /Applications/VirusBarrier Scanner.app/Contents/Library/LoginItems/VirusBarrier Scanner_Helper.app)
iTunesHelper.app (Apple - installed 2019-05-18)
(Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
Default Browser: 601 (Apple - installed 2016-07-27)
PepperFlashPlayer: 32.0.0.255 (Adobe Systems, Inc. - installed 2019-09-10)
Silverlight: 5.1.50901.0 (? - installed 2019-04-28)
Audio Plug-ins:
BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2018-10-05)
AirPlay: 2.0 (Apple - installed 2018-10-05)
AppleAVBAudio: 406.1 (Apple - installed 2018-10-05)
iSightAudio: 7.7.3 (Apple - installed 2018-10-05)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 1.93 (1 min ago) 5.36 (5 min ago) 5.03 (15 min ago)
Nominal I/O speed: 8.02 MB/s
File system: 120.00 seconds (timed out)
Write speed: 825 MB/s
Read speed: 1378 MB/s
CPU Usage Snapshot:
Type Overall
System 8 %
User 14 %
Idle 78 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 27.74 % (?)
com.apple.WebKit.WebContent 27.22 % (Apple)
EtreCheck 19.79 % (App Store)
Safari 10.23 % (Apple)
Backup and Sync 0.60 % (Google, Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
com.apple.WebKit.WebContent 570 MB (Apple)
EtreCheck 336 MB (App Store)
Safari 277 MB (Apple)
Dropbox 248 MB (Dropbox, Inc.)
Backup and Sync 223 MB (Google, Inc.)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 1.20 GB
Used RAM: 3.91 GB
Cached files: 2.89 GB
Available RAM: 4.09 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2019-09-07 Gatekeeper Configuration Data (181)
2019-09-10 Adobe Pepper Flash Player
2019-09-13 Microsoft AutoUpdate
2019-09-13 MRTConfigData (1.49)
2019-09-14 Microsoft Outlook for Mac
2019-09-14 Microsoft Excel for Mac
2019-09-14 Microsoft Word for Mac
2019-09-14 BitMedic (3.1)
2019-09-14 Antivirus V K Pro (5.2.3)
2019-09-15 Microsoft OneNote for Mac
2019-09-15 Microsoft PowerPoint for Mac
2019-09-16 Doctor Adware CB - Virus-Adware (2.1.3)
2019-09-16 Dr. Antivirus (3.0.1)
2019-09-16 EtreCheck (5.3.3)
2019-09-16 EasyFind (4.9.3)
2019-09-17 VirusBarrier Scanner (1.1.1)
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report