Ciao a tutti, è la prima volta che scrivo su un forum... mi trovo qui per una violazione dei dati (dropbox) e tentato accesso da gmail. Leggendovi ho scaricato Etrecheck e fatto la scansione, c'è qualcuno (ovviamente non io) che ne capisce qualcosa di più e mi può dare una mano?
Ecco il report:
EtreCheck version: 5.3.3 (5036)
Report generated: 2019-08-29 01:54:59
Download EtreCheck from https://etrecheck.com
Runtime: 2:31
Performance: Good
Sandbox: Enabled
Full drive access: Disabled
Problem: No problem - just checking
Description:
Malware
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
More than one antivirus app - This machine has multiple antivirus apps installed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (15-inch, 2016)
MacBook Pro Model: MacBookPro13,3
1 2,6 GHz Intel Core i7 (i7-6700HQ) CPU: 4-core
16 RAM - Not upgradeable
BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok
BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok
Battery: Health = Normal - Cycle count = 319
Video Information:
Intel HD Graphics 530 - VRAM: 1536 MB
Color LCD 3360 x 2100
AMD Radeon Pro 450 - VRAM: 2 GB
Drives:
disk0 - APPLE SSD SM0256L 251.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x4 NVM Express
disk0s1 - EFI [EFI] 315 MB
disk0s2 [APFS Container] 250.69 GB
disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 161.05 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD
250.69 GB (Shared - 161.05 GB used - 87.34 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM]
250.69 GB (Shared - 1.07 GB used - 87.34 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en7: iPhone
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Proxy Auto Discovery
Interface en6: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14.5 (18F132)
Time since boot: About 4 hours
Configuration Profiles:
This computer has configuration profiles installed.
Notifications:
Notifications not available without Full Drive Access.
Security:
System Status
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus apps: Bitdefender, CleanMyMac, and MalwareBytes
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac4.HealthMonitor.plist
Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X HealthMonitor.app/Contents/MacOS/CleanMyMac X HealthMonitor
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.dropbox.DropboxMacUpdate.agent.plist
Executable: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Application Support/Malwarebytes/MBAM/Kext
MB_MBAM_Protection.kext (3.9 - SDK 10.10)
/Library/Extensions
Dropbox.kext (1.10.3 - SDK 10.14)
System Launch Agents:
[Not Loaded] 15 Apple tasks
[Loaded] 158 Apple tasks
[Running] 128 Apple tasks
System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 174 Apple tasks
[Running] 125 Apple tasks
Launch Agents:
[Other] com.bitdefender.antivirusformac.plist (? 17d3b6ae - installed 2016-07-01)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2019-08-12)
[Running] com.ugee.MsgDisplay.plist (? ab70be93 - installed 2019-05-11)
[Running] com.ugee.UgeePenTabletInfo.plist (lin jiang - installed 2018-06-01)
[Running] com.ugee.pentablet.plist (? e4f98d53 - installed 2019-06-22)
Launch Daemons:
[Loaded] com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2016-07-01)
[Loaded] com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2016-07-01)
[Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2018-10-30)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2019-08-27)
[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2019-08-12)
User Launch Agents:
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (? 0 - installed 2019-08-22)
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2019-07-10)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2019-07-10)
[Running] com.macpaw.CleanMyMac4.HealthMonitor.plist (? 0 - installed 2018-10-30)
[Other] mega.mac.megaupdater.plist (? 0 - installed 2019-08-20)
User Login Items:
CleanMyMac X Menu.app (MacPaw Inc. - installed 2018-10-30)
(Application - /Applications/CleanMyMac X.app/Contents/MacOS/CleanMyMac X Menu.app)
Dropbox.app (Dropbox, Inc. - installed 2019-08-27)
(Application - /Applications/Dropbox.app)
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2018-04-26)
FlashPlayer-10.6: 30.0.0.154 (Adobe Systems, Inc. - installed 2018-09-08)
DivX Web Player: 3.8.6.14 (? - installed 2018-01-18)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-21)
AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2019-05-21)
Flash Player: 30.0.0.154 (Adobe Systems, Inc. - installed 2018-09-08)
Silverlight: 5.1.50901.0 (? - installed 2018-05-02)
Audio Plug-ins:
AirPlay: 2.0 (Apple - installed 2019-05-23)
BridgeAudioSP: 5.46 (Apple - installed 2019-05-23)
iSightAudio: 7.7.3 (Apple - installed 2019-05-23)
ACE: 9.1.2 (Rogue Amoeba Software, LLC - installed 2018-10-26)
AppleAVBAudio: 740.1 (Apple - installed 2019-05-23)
BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-23)
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-23)
3rd Party Preference Panes:
Flash Player (installed 2018-07-28)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 1.52 (1 min ago) 1.65 (5 min ago) 1.85 (15 min ago)
Nominal I/O speed: 1.28 MB/s
File system: 66.87 seconds
Write speed: 1209 MB/s
Read speed: 2401 MB/s
CPU Usage Snapshot:
Type Overall
System 2 %
User 5 %
Idle 94 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 41.12 % (?)
EtreCheck 6.23 % (App Store)
CleanMyMac X HealthMonitor 1.34 % (? - ~/Library/Application Support/CleanMyMac X/CleanMyMac X HealthMonitor.app)
accountsd 0.91 % (Apple)
CleanMyMac X Menu 0.54 % (MacPaw Inc.)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 557 MB (App Store)
CleanMyMac X 412 MB (MacPaw Inc.)
App Store 394 MB (Apple)
Dropbox 352 MB (Dropbox, Inc.)
Safari 289 MB (Apple)
Top Processes Snapshot by Network Use:
Process (count) Input / Output (Source - Location)
Other processes 1009 KB / 501 KB (?)
Dropbox 427 KB / 335 KB (Dropbox, Inc.)
Mail 23 KB / 7 KB (Apple)
firefox 13 KB / 3 KB (Mozilla Corporation)
SystemUIServer 0 B / 648 B (Apple)
Virtual Memory Information:
Physical RAM: 16 GB
Free RAM: 1.99 GB
Used RAM: 8.61 GB
Cached files: 5.41 GB
Available RAM: 7.39 GB
Swap Used: 0 B
Software Installs (past 30 days):
Install Date Name (Version)
2019-08-18 MRTConfigData (1.48)
2019-08-26 Gatekeeper Configuration Data (181)
2019-08-27 Bitdefender Antivirus for Mac
2019-08-27 Malwarebytes for Mac
2019-08-29 EtreCheck (5.3.3)
Clean up:
~/Library/LaunchAgents/mega.mac.megaupdater.plist
/Applications/MEGAsync.app/Contents/MacOS/MEGAupdater
Executable not found
/Library/LaunchAgents/com.bitdefender.antivirusformac.plist
/Library/Bitdefender/AVP/AntivirusforMac.app/Contents/MacOS/AntivirusforMac
Executable not found
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report