ho un problema e il mio IMAC da alcuni giorni non funziona più. Le ho provate tutte ma la CPU ci impalla e il processo UserEventAgent arriva a occupare circa il 99% della CPU
Posto di seguito l'analisi fatta con EtreCheck (ci ha messo quasi due ore!) sperando che qualche angelo del forum possa aiutarmi.
Graazie!
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EtreCheck version: 3.4.6 (460)
Report generated 2017-12-18 20:17:44
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Runtime: 32:46
Performance: Poor
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
Description:
too too too slow
Hardware Information: ⓘ
iMac (27-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,2
1 2,9 GHz Intel Core i5 (i5-3470S) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
SAMSUNG 2560 x 1440 @ 60 Hz
Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (110.78 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
USB20Bus
hub_device
Apple Inc. FaceTime HD Camera (Built-in)
USB20Bus
hub_device
hub_device
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
USB30Bus
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour
Configuration files: ⓘ
/etc/hosts - Count: 30
Gatekeeper: ⓘ
Mac App Store and identified developers
Clean up: ⓘ
/Library/LaunchAgents/com.divx.update.agent.plist
/Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate
Executable not found!
/Library/LaunchAgents/com.kaspersky.kav.gui.plist
open -a Kaspersky Anti-Virus.app
Executable not found!
2 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.7) [Lookup]
/Library/Application Support/WDSmartWare
[not loaded] com.wdc.driver.1394HP (1.0.9) [Lookup]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Lookup]
/Library/Extensions
[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11) [Lookup]
[not loaded] com.sophos.kext.sav (9.4.50 - SDK 10.9) [Lookup]
[not loaded] com.sophos.nke.swi (9.4.50 - SDK 10.9) [Lookup]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.4.3) [Lookup]
[not loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Lookup]
[loaded] com.corel.painter.PainterAudioDriver (1.0 - SDK 10.9) [Lookup]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Lookup]
[not loaded] com.roxio.BluRaySupport (1.1.3) [Lookup]
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.6-4 - SDK 10.
[Lookup]Startup Items: ⓘ
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
EyeConnect: Path: /Library/StartupItems/EyeConnect
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 175 Apple tasks
[running] 73 Apple tasks
[killed] 32 Apple tasks
32 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 35 Apple tasks
[loaded] 190 Apple tasks
[running] 78 Apple tasks
[killed] 28 Apple tasks
28 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-05-27) [Lookup]
[loaded] com.divx.uninstall.converter.plist (Shell Script 9e90dee7 - installed 2017-10-25)
[loaded] com.divx.uninstall.player.plist (Shell Script 664f994d - installed 2017-10-25)
[loaded] com.divx.uninstall.preferences.plist (Shell Script 1cd1d81c - installed 2017-10-25)
[loaded] com.divx.update.agent.plist (? a041d049 0 - installed 2016-09-22) [Lookup] - /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate: Executable not found!
[loaded] com.kaspersky.kav.gui.plist (? 72469ece 0 - installed 2014-10-21) [Lookup] - Kaspersky Anti-Virus.app: Executable not found!
[not loaded] com.maintain.LogOut.plist (Shell Script 52c16c4b - installed 2017-10-25)
[not loaded] com.maintain.PurgeInactiveMemory.plist (Apple, Inc. - installed 2017-10-25)
[not loaded] com.maintain.Restart.plist (Shell Script b392741a - installed 2017-10-25)
[not loaded] com.maintain.ShutDown.plist (Shell Script 83dbe49b - installed 2017-10-25)
[not loaded] com.maintain.Sleep.plist (Shell Script 269361ac - installed 2017-10-25)
[running] jp.co.canon.SELPHYCP.BG.plist (? 6c0813be a7990858 - installed 2014-06-22) [Lookup]
[not loaded] net.culater.SIMBL.Agent.plist (? 850e6250 aeee4209 - installed 2010-02-23) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2012-09-28) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2014-11-14) [Lookup]
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-05-21) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 6cf41d3c - installed 2016-04-16) [Lookup]
[loaded] com.avast.osx.secureline.init.plist (Shell Script 1bda83b1 - installed 2017-10-24) [Lookup]
[loaded] com.avast.osx.secureline.uninstall.plist (Shell Script ba7a0061 - installed 2017-10-24) [Lookup]
[loaded] com.avast.osx.secureline.update.plist (Shell Script f50a649c - installed 2017-10-24) [Lookup]
[running] com.daz3d.content_management_service.plist (? 4223a539 afc8b660 - installed 2014-03-17) [Lookup]
[running] com.easeus.dataprotectbackup.plist (? ? ? - installed 2017-12-10) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[failed] com.kaspersky.klif_loader.plist (Apple, Inc. - installed 2017-10-25)
[loaded] com.macpaw.CleanMyMac2.Agent.plist (? 753d8be6 e456392f - installed 2017-12-10) [Lookup]
[not loaded] com.maintain.AutoLoginUserScreenLocked.plist (Apple, Inc. - installed 2017-10-25)
[not loaded] com.maintain.CocktailScheduler.plist (Shell Script da64ddf8 - installed 2017-10-25)
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple, Inc. - installed 2017-10-25)
[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-04-24) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-23) [Lookup]
[loaded] com.prosofteng.PRInstaller.plist (PROSOFT Engineering, Inc. - installed 2017-10-05) [Lookup]
[loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2017-10-25)
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2012-09-28) [Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-05-27) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-12) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-12-10) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2017-12-17) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2017-12-17) [Lookup]
[loaded] com.redgiantsoftware.updater.plist (? 63cc02c7 0 - installed 2017-10-10) [Lookup]
User Login Items: ⓘ
6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper SMLoginItem - Hidden (AVAST Software a.s. - installed 2017-11-25)
(/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper.app)
ATLoginItemHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-12-10)
(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)
TuneUpHelper SMLoginItem - Hidden (GMGP LLC - installed 2017-01-30)
(/Applications/TuneUp.app/Contents/Library/LoginItems/TuneUpHelper.app)
com.adobe.SwitchBoard.monitor.plist MachInit - Hidden
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Mach Init items are deprecated
Internet Plug-ins: ⓘ
JavaAppletPlugin: 15.0.1 (installed 2013-10-27) Check version
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
27% UserEventAgent
10% kernel_task
3% WindowServer
3% lsd
0% ps
Top Processes by Memory: ⓘ
4.73 GB kernel_task
865 MB UserEventAgent
20 MB mds_stores
16 MB WindowServer
15 MB routined
Top Processes by Network Use: ⓘ
Input Output Process name
159 KB 46 KB mDNSResponder
35 KB 6 KB netbiosd
11 KB 21 KB apsd
0 B 64 B SystemUIServer
Top Processes by Energy Use: ⓘ
46.88 UserEventAgent
5.80 lsd
5.18 WindowServer
1.54 trustd
Virtual Memory Information: ⓘ
277 MB Available RAM
3 MB Free RAM
7.73 GB Used RAM
274 MB Cached files
10.44 GB Swap Used
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-18 18:58:37 SIMBL Agent.app Crash [Open]
Cause: dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
2017-12-18 00:53:32 Avast.app Crash [Open]
Cause: dyld: launch, loading dependent libraries
2017-12-18 00:34:27 ~/Library/Logs/DiagnosticReports/cloudd_2017-12-18-003427_[redacted].crash Crash [Open]
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