UserEventAgent elevato consumo CPU

Mac OS X e le sue Applicazioni

Moderatore: ModiMaccanici

ZoBee
Stato: Non connesso
Apprendista Maccanico
Apprendista Maccanico
Iscritto il: gio, 12 nov 2015 16:35
Messaggi: 12
Località: Castiglione dei Pepoli, Bologna

Top

ciao a tutti,
ho un problema su questa macchina:
iMac 21,5" late 2009
3,06 GHz Intel Core 2 Duo
12 GB DDR3 a 1067 MHz
disco di avvio: SSD Samsung PRO 500Gb montato al posto del masterizzatore con kit Optibay
+ HDD da 1Tb originale
OSX 10.11.5

da qualche giorno ho notato che le ventole sono attaccate molto spesso, inizialmente ho dato la colpa al caldo estivo poi ho notato che ho un processo che consuma molta CPU: UserEventAgent
mi oscilla tra 70 e 90 % ... non ho idea di cosa sia, ho lanciato le utility di OnyX e riavviato la macchina, chiuso Google Drive e Dropbox, in teoria al momento ho attivo solo il browser, eppure qualcosa mi consuma CPU

Qualcuno sa darmi un aiuto?
Grazie
Una buona giornata
F.
Complicare è facile, semplificare è difficile. Per complicare basta aggiungere. Tutti ne sono capaci. Pochi sanno semplificare.
- Bruno Munari

Avatar utente
faxus
Stato: Non connesso
Pro-Expert 
Pro-Expert 
Avatar utente
Iscritto il: lun, 02 giu 2014 15:12
Messaggi: 30459
Località: Circondato dalle bufale

Top

Contatta:
È praticamente impossibile da sapere senza acquisire dei dati.

UserAgentEvent è un processo dipendente dai servizi di lancio applicazioni.
C'è un problema che riguarda uno degli elementi coinvolti.
Disabilitare il processo o, a caso, un po' di roba potrebbe risolvere.

Ma potrebbe anche dare dei risultati imprevedibili all'accensione del Mac.
Bisogna fare una ricerca nel sistema ed individuare un agente di lancio, un processo o una preferenza corrotti o da aggiornare.

Ti consiglio un EtreCheck, per avere un quadro iniziale, da cui partire:
http://www.etresoft.com/etrecheck" onclick="window.open(this.href);return false;
Come fare ad eseguirlo e postarlo:
https://www.imaccanici.org/article.php/EtreCheck" onclick="window.open(this.href);return false;

ZoBee
Stato: Non connesso
Apprendista Maccanico
Apprendista Maccanico
Iscritto il: gio, 12 nov 2015 16:35
Messaggi: 12
Località: Castiglione dei Pepoli, Bologna

Top

ciao faxus, grazie della pronta risposta!

Ho prvato ad aggiornare i driver del mouse (logitech M280) e della tavoletta grafica (Wacom Intuos 4) e mi sembra che la situazione sia migliorata (non vorrei osare dire risolta...)
Il processo UserEventAgent non mi compare più, al momento il processo che consuma di più è Google Chrome Helper, 20/24%

Ho comunque seguito le tue indicazioni e lanciato EtreCheck, ecco il risultato:

Codice: Seleziona tutto

EtreCheck version: 2.9.12 (265)
Report generated 2016-07-05 12:26:41
Download EtreCheck from https://etrecheck.com
Runtime 3:53
Performance: Good

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.

Problem: No problem - just checking

Hardware Information: ⓘ
    iMac (21.5-inch, Late 2009) 
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    iMac - model: iMac10,1
    1 3,06 GHz Intel Core 2 Duo CPU: 2-core
    12 GB RAM Upgradeable - [Instructions]
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 0/DIMM1
            4 GB DDR3 1067 MHz ok
        BANK 1/DIMM1
            4 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n

Video Information: ⓘ
    ATI Radeon HD 4670 - VRAM: 256 MB
        iMac 1920 x 1080

System Software: ⓘ
    OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour

Disk Information: ⓘ
    WDC WD1001FALS-40U9B0 disk1 : (1 TB) (Rotational)
        EFI (disk1s1) <not mounted> : 210 MB 
        HDD (disk1s2) /Volumes/HDD : 999.86 GB (598.95 GB free)

    Samsung SSD 850 PRO 256GB disk0 : (256,06 GB) (Solid State - TRIM: Yes)
        EFI (disk0s1) <not mounted> : 210 MB 
        SSD (disk0s2) / : 255.20 GB (84.35 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB 

USB Information: ⓘ
    Apple Computer, Inc. IR Receiver 
    Tablet PTK-640 
    Logitech USB Receiver 
    Apple Inc. BRCM2046 Hub 
        Apple Inc. Bluetooth USB Host Controller 
    Apple Inc. Built-in iSight 
    Apple Card Reader 

Firewire Information: ⓘ
    WD My Book 111D 800mbit - 800mbit max 
        disk2s1 (disk2s1) <not mounted> : 32 KB 
        Desk HD (disk2s3) /Volumes/Desk HD : 2.00 TB (695.10 GB free)

Gatekeeper: ⓘ
    Mac App Store and identified developers

Kernel Extensions: ⓘ
        /Library/Extensions
    [not loaded]    com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-07-05) [Support]
    [loaded]    com.kairos.driver.DuetDisplay (1.1.2 - SDK 10.11 - 2016-07-05) [Support]
    [loaded]    com.logitech.manager.kernel.driver (5.60.1 - SDK 10.8 - 2016-07-05) [Support]

        /System/Library/Extensions
    [not loaded]    com.FTDI.driver.FTDIUSBSerialDriver (2.2.14 - 2016-07-05) [Support]
    [not loaded]    com.nuforce.driver.nuforceUSBAudio (2.7.3 - 2016-07-05) [Support]
    [not loaded]    com.wacom.kext.wacomtablet (Wacom Tablet 6.3.15-1 - SDK 10.11 - 2016-07-05) [Support]

System Launch Agents: ⓘ
    [not loaded]    8 Apple tasks
    [loaded]    162 Apple tasks
    [running]    68 Apple tasks

System Launch Daemons: ⓘ
    [not loaded]    47 Apple tasks
    [loaded]    160 Apple tasks
    [running]    83 Apple tasks

Launch Agents: ⓘ
    [running]    com.Monity.Helper.plist (2015-08-12) [Support]
    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-07-01) [Support]
    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-11) [Support]
    [running]    com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]
    [running]    com.extensis.FMCore.plist (2015-10-22) [Support]
    [running]    com.logitech.manager.daemon.plist (2016-06-17) [Support]
    [loaded]    com.oracle.java.Java-Updater.plist (2016-02-14) [Support]
    [running]    com.wacom.wacomtablet.plist (2015-12-16) [Support]

Launch Daemons: ⓘ
    [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]
    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]
    [running]    com.adobe.adobeupdatedaemon.plist (2016-06-11) [Support]
    [loaded]    com.adobe.agsservice.plist (2016-04-12) [Support]
    [loaded]    com.adobe.fpsaud.plist (2016-04-16) [Support]
    [running]    com.bombich.ccchelper.plist (2016-03-02) [Support]
    [running]    com.cleverfiles.cfbackd.plist (2015-10-24) [Support]
    [loaded]    com.oracle.java.Helper-Tool.plist (2016-02-14) [Support]
    [loaded]    com.wacom.displayhelper.plist (2015-12-16) [Support]

User Launch Agents: ⓘ
    [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-10-22) [Support]
    [loaded]    com.google.keystone.agent.plist (2016-03-01) [Support]
    [running]    com.spotify.webhelper.plist (2016-07-05) [Support]

User Login Items: ⓘ
    Magnet    Applicazione  (/Applications/Magnet.app)
    Time Track Pro    Applicazione Hidden (/Applications/Time Track Pro.app)
    Dropbox    Applicazione  (/Applications/Dropbox.app)
    AdobeResourceSynchronizer    Applicazione Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
    Google Drive    Applicazione  (/Applications/Google Drive.app)
    CCC User Agent    Applicazione  (/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)

Other Apps: ⓘ
    [running]    2BUA8C4S2C.com.agilebits.onepassword-osx-helper
    [running]    com.adobe.CCXProcess.49632
    [running]    com.adobe.acc.AdobeDesktopService.99872.1C75687D-0929-4778-B786-8B107C852ACE
    [running]    com.adobe.accmac.49952
    [running]    com.bombich.cccuseragent.29152
    [running]    com.crowdcafe.windowmagnet.35552
    [loaded]    com.flexibits.fantastical2.mac.launcher
    [running]    com.getdropbox.dropbox.3552
    [running]    com.google.Chrome.359072
    [running]    com.google.GoogleDrive.99232
    [running]    com.wacom.TabletDriver.99552
    [running]    com.wacom.WacomTouchDriver.4512
    [running]    it.bloop.TimeTrackPro.45152
    [loaded]    411 Apple tasks
    [running]    198 Apple tasks

Internet Plug-ins: ⓘ
    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-11) [Support]
    FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
    QuickTime Plugin: 7.7.3 (2016-05-17)
    AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-07-01) [Support]
    AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-07-01) [Support]
    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) Outdated! Update
    Default Browser: 601 - SDK 10.11 (2016-05-17)
    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-12-16) [Support]
    JavaAppletPlugin: Java 8 Update 91 build 14 (2016-07-03) Check version

Safari Extensions: ⓘ
    1Password - AgileBits - https://agilebits.com/onepassword (2015-10-22)
    Voila Web Screenshot - Global Delight - http://www.globaldelight.com (2015-11-02)
    Evernote Web Clipper - Evernote Corp. - http://evernote.com (2015-10-24)
    Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-10-24)

3rd Party Preference Panes: ⓘ
    Flash Player (2016-04-16) [Support]
    FUSE for OS X (OSXFUSE) (2015-06-14) [Support]
    Java (2016-04-22) [Support]
    Logi Options Launcher (2016-07-05) [Support]
    WacomTablet (2015-12-16) [Support]

Time Machine: ⓘ
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        SSD: Disk size: 255.20 GB Disk used: 170.85 GB
    Destinations:
        Desk HD [Local] 
        Total size: 0 B 
        Total number of backups: 0 
        Oldest backup: - 
        Last backup: - 
        Size of backup disk: Too small
            Backup size 0 B < (Disk used 170.85 GB X 3)

Top Processes by CPU: ⓘ
        50%    top(2)
        41%    Activity Monitor
        10%    WindowServer
         7%    Adobe CEF Helper(2)
         6%    Monity Helper

Top Processes by Memory: ⓘ
    1.75 GB    Google Chrome Helper(15)
    937 MB    kernel_task
    614 MB    mdworker(33)
    528 MB    mds_stores
    209 MB    Google Chrome

Virtual Memory Information: ⓘ
    5.37 GB    Free RAM 
    6.63 GB    Used RAM (2.75 GB Cached)
    0 B    Swap Used 

Diagnostics Information: ⓘ
    Jul 5, 2016, 12:01:26 PM    Self test - passed

Complicare è facile, semplificare è difficile. Per complicare basta aggiungere. Tutti ne sono capaci. Pochi sanno semplificare.
- Bruno Munari

Avatar utente
faxus
Stato: Non connesso
Pro-Expert 
Pro-Expert 
Avatar utente
Iscritto il: lun, 02 giu 2014 15:12
Messaggi: 30459
Località: Circondato dalle bufale

Top

Contatta:
Bene, hai cercato il problema e probabilmente l'hai risolto.
Se dovesse verificarsi ancora sai dove mettere le mani...

Google Chrome è un assassino di CPU.
Sta promettendo di diventare, nelle prossime versioni, veramente parco nei consumi.
Chi lo sa se c'è da crederci.

In ogni caso sia lui che Adobe se ne fregano ampiamente del fatto che il Mac debba amministrare altri software oltre ai loro.
Quindi non muovono un dito per risparmiare nulla.
Anzi, più possono interferire ed appesantire, più lo fanno.

Ricordati che il Mac è vecchio.
La ram aggiunta e il SSD gli permettono agevolmente El Capitan.
Ma la cpu e la scheda grafica sono quelle.
Le eccessive sollecitazioni possono danneggiarle.
Devi avere cura e finezza nelle installazioni e l'uso dei software.

In generale evita di usare inutili applicazioni e duplicazioni (perché GoogleDrive se hai DropBox?).
Per esempio app per monitoraggio, mouse non Apple, analizzatori, launchers ecc.
Disabilita dove puoi gli helper e i plugin inutili.
Togli tutte le applicazioni che non usi da uno-due mesi.

Per alleggerire il carico di energia al lancio e durante la gestione del lavoro:

1) Togli da Preferenze di Sistema, Utenti e Gruppi, Elementi del login:
Tutto, non nascondere che è inutile, togli e basta.
Lascia SOLO quello che realmente è indispensabile.

Il resto lo utilizzi a richiesta, quando ti serve, oppure usa un dilazionatore:
https://www.taoeffect.com/delayedlaunch ... uncher.zip" onclick="window.open(this.href);return false;

2) Stoppa gli inutili aggiornatori, pesanti, spioni ed invadenti di Adobe e Google:
Usa Terminale

Codice: Seleziona tutto

defaults write com.google.Keystone.Agent checkInterval 0
Poi ancora

Codice: Seleziona tutto

sudo launchctl unload /Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist;sudo launchctl unload /Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist;sudo launchctl unload /Library/LaunchAgents/com.adobe.ARMDCHelper.*.plist
Di nuovo:

Codice: Seleziona tutto

sudo rm -rf /Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist /Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist /Library/LaunchAgents/com.adobe.ARMDCHelper.*.plist /Applications/Adobe\ Acrobat\ Reader\ DC.app /Library/Preferences/com.adobe.reader.DC.WebResource.plist /Library/Application\ Support/Adobe/ARMDC /Library/Application\ Support/Adobe/ARMNext /Library/Application\ Support/Adobe/HelpCfg /Library/Application\ Support/Adobe/Reader/DC /Library/Internet\ Plug-Ins/AdobePDFViewer.plugin /Library/Internet\ Plug-Ins/AdobePDFViewerNPAPI.plugin /Library/PrivilegedHelperTools/com.adobe.ARMDC.* ~/Library/Application\ Support/Adobe/AcroCef ~/Library/Application\ Support/Adobe/Acrobat/DC ~/Library/Application\ Support/CEF ~/Library/Logs/DiagnosticReports/AdobeReader_*.crash ~/Library/Preferences/com.adobe.AdobeRdrCEF.plist /private/var/db/receipts/com.adobe.RdrServicesUpdater.* /private/var/db/receipts/com.adobe.acrobat.DC.* /private/var/db/receipts/com.adobe.armdc.*

fedepà7
Stato: Non connesso
Nuovo Maccanico
Nuovo Maccanico
Iscritto il: ven, 08 dic 2017 17:44
Messaggi: 6

Top

ciao a tutti.
ho un problema simile a quello in oggetto.

Qualcuno può aiutarmi ?

Questo il report ri etre check:

EtreCheck version: 3.4.6 (460)
Report generated 2017-12-08 12:57:06
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 5:28
Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac17,1
1 3,2 GHz Intel Core i5 (i5-6500) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
Empty
Handoff/Airdrop2: supported
Wireless: en1: Unknown
Proxy: ProxyAutoConfig
iCloud Quota: 4.86 GB available

Video Information: ⓘ
AMD Radeon R9 M380 - VRAM: 2 GB
iMac 5120 x 2880

Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (433.86 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ
USB30Bus
USB 2.0 Hub
PI-239 USB 2.0 Drive
USB 2.0 Drive disk1: (1 TB)
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Backup (disk1s2 - Journaled HFS+) /Volumes/Backup : 999.86 GB (53.52 GB free)
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: about 2 hours

Gatekeeper: ⓘ
Mac App Store and identified developers

Kernel Extensions: ⓘ
/Library/StartupItems/ArcanaStartupSound/Resources
[not loaded] arcana.PRAM (1.1b3) [Lookup]

/System/Library/Extensions
[not loaded] com.bryton.driver.Rider (1.0 - SDK 10.6) [Lookup]

Startup Items: ⓘ
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 167 Apple tasks
[running] 98 Apple tasks
[killed] 15 Apple tasks
15 processes killed due to insufficient RAM

System Launch Daemons: ⓘ
[not loaded] 35 Apple tasks
[loaded] 181 Apple tasks
[running] 96 Apple tasks
[killed] 18 Apple tasks
18 processes killed due to insufficient RAM

Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 17b9373f - installed 2011-03-09) [Lookup]
[loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff dd391a6f - installed 2011-03-09) [Lookup]
[running] com.divx.dms.agent.plist (? bf9bdaf7 794bb765 - installed 2015-12-17) [Lookup]
[loaded] com.divx.update.agent.plist (DivX, LLC - installed 2015-12-17) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? f867452b fb7a331 - installed 2016-01-06) [Lookup]

Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2011-03-09) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-26) [Lookup]
[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2015-11-08)
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-25)
[failed] com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-26)
[running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2016-03-05) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-15) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (? 753d8be6 f9c12625 - installed 2017-12-07) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-23) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2015-10-07) [Lookup]

User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (? 6a3cceca 17b9373f - installed 2011-03-09) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 560d19c8 bbb765af - installed 2017-11-28) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? e18d8339 63c5d68b - installed 2013-05-25) [Lookup]
[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.AA249DA9-45AA-4976-8A18-2334309B55F2.plist (Apple, Inc. - installed 2017-11-15)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-13) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 2031a764 0 - installed 2017-12-07) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 6c152757 0 - installed 2017-12-07) [Lookup]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 5e3c5637 78e5864b - installed 2010-03-30) [Lookup]

Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (installed 2016-08-19) [Lookup]
OVSHelper: 1.1 (installed 2015-12-17) [Lookup]
AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-28) [Lookup]
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]
DivX Web Player: 3.5.0.5 (installed 2015-12-17) [Lookup]
Silverlight: 5.1.50901.0 (installed 2016-10-22) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-19)
SharePointBrowserPlugin: 14.6.4 (installed 2016-05-12) [Lookup]
AdobePDFViewer: 11.0.23 (installed 2017-11-28) [Lookup]
EPPEX Plugin: 3.0.5.0 (installed 2009-07-30) [Lookup]
JavaAppletPlugin: Java 8 Update 66 build 17 (installed 2016-01-06) Check version

Safari Extensions: ⓘ
[enabled] SmartSearch - Toader Paul - http://www.extensionsmart.com" onclick="window.open(this.href);return false; (installed 2017-03-09)

Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.3.2 (installed 2011-01-09)

3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-26) [Lookup]
Java (installed 2016-01-06) [Lookup]
Perian (installed 2011-07-23) [Lookup]
ArcanaStartupSound (installed 2009-09-12) [Lookup]

Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 565.49 GB
Destinations:
Senza titolo [Local]
Total size: 999.86 GB
Total number of backups: 21
Oldest backup: 17/07/2016, 12:59
Last backup: 10/09/2017, 20:04
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 565.49 GB X 3)

Top Processes by CPU: ⓘ
100% UserEventAgent
4% WindowServer
2% spindump
2% kernel_task
2% touristd

Top Processes by Memory: ⓘ
3.46 GB UserEventAgent
871 MB kernel_task
221 MB mds_stores
164 MB Activity Monitor
161 MB media-indexer

Top Processes by Network Use: ⓘ
Input Output Process name
380 KB 27 KB DivXMediaServer
87 KB 110 KB Dropbox
76 KB 96 KB mDNSResponder
20 KB 8 KB AddressBookSourceSync
6 KB 14 KB apsd

Top Processes by Energy Use: ⓘ
93.46 UserEventAgent
10.16 spindump
3.86 WindowServer
2.34 Activity Monitor

Virtual Memory Information: ⓘ
1.13 GB Available RAM
16 MB Free RAM
6.87 GB Used RAM
1.12 GB Cached files
4.38 GB Swap Used

Software installs (last 30 days): ⓘ
Adobe Flash Player: (installed 2017-11-14)
Adobe Reader XI (11.0.23): (installed 2017-11-28)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-08 12:54:16 qmasterd Crash [Open]
Cause: dyld: launch, loading dependent libraries
2017-12-08 10:19:00 Last shutdown cause: 0 - Power loss
2017-12-08 01:20:52 UserEventAgent High CPU use [Open] [Details]
2017-12-07 21:22:25 DivXMediaServer.app Crash [Open]

Files deleted by EtreCheck: ⓘ
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist - Unknown
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist - Unknown
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.cerebropontile.net-preferences.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.manostatUpd.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.overgeneralize.net-preferences.plist - Unknown
2017-12-07 20:12:40 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown
2017-12-07 20:12:40 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown

Avatar utente
faxus
Stato: Non connesso
Pro-Expert 
Pro-Expert 
Avatar utente
Iscritto il: lun, 02 giu 2014 15:12
Messaggi: 30459
Località: Circondato dalle bufale

Top

Contatta:
Benvenuto.

Se vuoi presentarti alla comunità puoi farlo da
viewforum.php?f=30" onclick="window.open(this.href);return false;
Saremo in tanti a salutarti.

Con un rotazionale non puoi impunemente mettere Sierra, è ovvio che ne paghi il pedaggio.
In termini di lentezza e di eccessiva usura hardware.

(Caspita, dove hai trovato ArcanaStartupSound?
Quella versione, almeno, avrà 8 anni o più…
Eliminalo. Si trova di meglio e più recente…)

Hai un grave problema di memoria ram.
È in dipendenza di una situazione di incuria.
C’è del software vecchio, non aggiornato o maldisinstallato
Provvedi a sistemare (se non serve disinstallalo) o aggiornare:
- Divx
- DiskDrill
- Adobe SwitchBoard (CS3 o 4…)
- La CS5 non va su High Sierra, non almeno in modo completo
- Canon, Canon EPPEX
- Qmaster, non so se in abbinamento a Compressor o da solo, funziona male, provvedi.
- Elimina il truffaware (persino non aggiornato… CleanMyMac2

Elimina i plugin:
OVSHelper
AdobePDFViewerNPAPI
DivX Web Player
iPhotoPhotocast
AdobePDFViewer
EPPEX Plugin

- Elimina del tutto Adobe Viewer, pesantissimo e mefitico.
Usa Anteprima, molto meglio o Skim.

Aggiorna Java
Elimina Perian

In preferenze di Sistema > Utenti e gruppi > Elementi del login elimina tutto, escluso DroBox.

Hai eliminato un po’ di Malware, ma non hai provveduto a svuotare le cache ecc.
Fallo adesso, per tutto.
Scarica OnyX
http://www.titanium.free.fr/onyx.html" onclick="window.open(this.href);return false;
Ed esegui solo quanto vedi spuntato nell’immagine
Immagine

fedepà7
Stato: Non connesso
Nuovo Maccanico
Nuovo Maccanico
Iscritto il: ven, 08 dic 2017 17:44
Messaggi: 6

Top

Grazie Faxus
Tuttavia anche dopo aver seguito i tuoi utili e giustissimi consigli, non è cambiato molto.
Tengo a precisare che fino a 2 giorni fa il mac andava benissimo.
Il mio feeling è che ci sia un malware a succhiare linfa al processore.
Di fatto un'operazione banalissima diventa eterna, è impossibile lavorare senza voler scaraventare la tastiera sul muro.
Unico modo ma temporaneo per alleviare la sofferenza è chiudere il processo "user event agent",che però prontamente riparte.

Help !!!!!

Questo il report aggiornato:

EtreCheck version: 3.4.6 (460)
Report generated 2017-12-09 17:59:21
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 7:09
Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.

Problem: Computer is too slow

Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac17,1
1 3,2 GHz Intel Core i5 (i5-6500) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
Empty
Handoff/Airdrop2: supported
Wireless: en1: Unknown
Proxy: ProxyAutoConfig
iCloud Quota: 4.86 GB available

Video Information: ⓘ
AMD Radeon R9 M380 - VRAM: 2 GB
iMac 5120 x 2880

Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (443.53 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ
USB30Bus
USB 2.0 Hub
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour

Gatekeeper: ⓘ
Mac App Store and identified developers

Clean up: ⓘ
/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
/Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin
Executable not found!
~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist
/Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent
Executable not found!
2 orphan files found. [Clean up]

Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.bryton.driver.Rider (1.0 - SDK 10.6) [Lookup]

System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 175 Apple tasks
[running] 70 Apple tasks
[killed] 35 Apple tasks
35 processes killed due to insufficient RAM

System Launch Daemons: ⓘ
[not loaded] 35 Apple tasks
[loaded] 190 Apple tasks
[running] 83 Apple tasks
[killed] 22 Apple tasks
22 processes killed due to insufficient RAM

Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 17b9373f - installed 2011-03-09) [Lookup]
[failed] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 0 - installed 2011-03-09) [Lookup] - /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager: Executable not found!
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? ea24391b 72ac4dde - installed 2017-12-09) [Lookup]

Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2011-03-09) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-26) [Lookup]
[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2015-11-08)
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-25)
[failed] com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-26)
[running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2016-03-05) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-15) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (? 753d8be6 f9c12625 - installed 2017-12-09) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-23) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-06) [Lookup]

User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (? 6a3cceca 17b9373f - installed 2011-03-09) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 560d19c8 bbb765af - installed 2017-11-28) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? e18d8339 63c5d68b - installed 2013-05-25) [Lookup]
[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.AA249DA9-45AA-4976-8A18-2334309B55F2.plist (Apple, Inc. - installed 2017-11-15)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-13) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 2031a764 0 - installed 2017-12-09) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 6c152757 0 - installed 2017-12-09) [Lookup]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 5e3c5637 0 - installed 2010-03-30) [Lookup] - /Applications/Canon Utilities/Inkjet Extended Survey Program/Inkjet Extended Survey Program.app/Contents/Resources/Canon_Inkjet_Extended_Survey_Agent: Executable not found!

Internet Plug-ins: ⓘ
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]
SharePointBrowserPlugin: 14.6.4 (installed 2016-05-12) [Lookup]
Google Earth Web Plug-in: 7.1 (installed 2016-08-19) [Lookup]
Silverlight: 5.1.50901.0 (installed 2016-10-22) [Lookup]
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-12-09) Check version

Safari Extensions: ⓘ
[enabled] SmartSearch - Toader Paul - http://www.extensionsmart.com" onclick="window.open(this.href);return false; (installed 2017-03-09)

Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.3.2 (installed 2011-01-09)

3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-26) [Lookup]
Java (installed 2017-12-09) [Lookup]

Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 555.81 GB
Destinations:
Senza titolo [Local]
Total size: 999.86 GB
Total number of backups: 14
Oldest backup: 08/11/2016, 21:39
Last backup: 09/12/2017, 10:40
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 555.81 GB X 3)

Top Processes by CPU: ⓘ
100% UserEventAgent
11% iPhoto
9% com.apple.iTunesLibraryService
6% mdworker
4% WindowServer

Top Processes by Memory: ⓘ
4.44 GB UserEventAgent
827 MB kernel_task
512 MB iPhoto
94 MB com.apple.WebKit.WebContent
80 MB Activity Monitor

Top Processes by Network Use: ⓘ
Input Output Process name
48 KB 51 KB mDNSResponder
6 KB 17 KB apsd
4 KB 2 KB netbiosd
0 B 0 B racoon

Top Processes by Energy Use: ⓘ
92.26 UserEventAgent
24.64 iPhoto
8.32 WindowServer
5.16 ReportCrash

Virtual Memory Information: ⓘ
603 MB Available RAM
14 MB Free RAM
7.41 GB Used RAM
589 MB Cached files
177 MB Swap Used

Software installs (last 30 days): ⓘ
Adobe Flash Player: (installed 2017-11-14)
Adobe Reader XI (11.0.23): (installed 2017-11-28)
Java 8 Update 151: (installed 2017-12-09)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-09 17:58:03 qmasterd Crash [Open]
Cause: dyld: launch, loading dependent libraries
2017-12-09 17:32:39 Last shutdown cause: 0 - Power loss
2017-12-09 00:42:12 DivXMediaServer.app Crash [Open]
2017-12-08 21:37:28 UserEventAgent High CPU use [Open] [Details]

Files deleted by EtreCheck: ⓘ
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist - Unknown
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist - Unknown
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.cerebropontile.net-preferences.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.manostatUpd.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.overgeneralize.net-preferences.plist - Unknown
2017-12-07 20:12:40 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown
2017-12-07 20:12:40 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown
2017-12-09 16:27:33 - /Library/LaunchAgents/com.divx.dms.agent.plist - Unknown
2017-12-09 16:27:33 - /Library/LaunchAgents/com.divx.update.agent.plist - Unknown

Avatar utente
faxus
Stato: Non connesso
Pro-Expert 
Pro-Expert 
Avatar utente
Iscritto il: lun, 02 giu 2014 15:12
Messaggi: 30459
Località: Circondato dalle bufale

Top

Contatta:
fedepà7 ha scritto:... dopo aver seguito i tuoi utili e giustissimi consigli, non è cambiato molto.
Tengo a precisare che fino a 2 giorni fa il mac andava benissimo.
Il mio feeling è che ci sia un malware a succhiare linfa al processore...
Il problema non è di un malware.

Il problema è in un processo dell'utente che è in conflitto.
Assorbe tutta la potenza del processore, impegna memoria e sgomita nelle routine.

Ti avevo segnalato una serie di cose da eseguire.
Non sono state eseguite come si deve o non sono state eseguite per nulla.

Facciamo un punto, quindi, così non rischio di passare per scortese.

Ripassiamo quello che avevo individuato e che non vedo eseguito.
Rifallo oppure per le singole segnalazioni che non riesci a risolvere, chiedi aiuto specifico.
(non posso spiegare tutto, ci vorrebbe troppo)

Quello che non è stato fatto lo ripeto.
Le cose ordinarie che non andrebbero le lascio in tondo.
Le cose che non vanno le segno in neretto.
Quello che mi sembra critico e che va fatto assolutamente lo appunto in colore:
faxus ha scritto:...
- Divx
- DiskDrill
- Adobe SwitchBoard (CS3 o 4…)
- La CS5 non va su High Sierra, non almeno in modo completo

- Canon, Canon EPPEX
- Qmaster, non so se in abbinamento a Compressor o da solo, funziona male, provvedi.
- Elimina il truffaware (persino non aggiornato… CleanMyMac2)

Elimina i plugin:
OVSHelper
AdobePDFViewerNPAPI
DivX Web Player
iPhotoPhotocast
AdobePDFViewer
EPPEX Plugin

- Elimina del tutto Adobe Viewer, pesantissimo e mefitico.
Usa Anteprima, molto meglio o Skim.

Aggiorna Java
Elimina Perian

In preferenze di Sistema > Utenti e gruppi > Elementi del login elimina tutto, escluso DroBox.
Aggiungo di cliccare per eliminare gli orfani su EtreCheck e di ripetere la manutenzione su OnyX.

Ripeto che il problema è molto probabile che risieda in Qmaster-Compressor

freeangel83
Stato: Non connesso
Nuovo Maccanico
Nuovo Maccanico
Iscritto il: dom, 10 dic 2017 16:38
Messaggi: 2

Top

Ciao a tutti!

-Anche io sto riscontrando il problema relativo all'elevato consumo di risorse da parte di 'UserEventAgent' e non riesco a capirne la causa.

Fino a un paio di giorni da funzionava tutto perfettamente.

Allego report in modo da ricevere un vostro consiglio, grazie mille.

Codice: Seleziona tutto

 EtreCheck version: 3.4.6 (460)
Report generated 2017-12-10 16:37:15
Download EtreCheck from https://etrecheck.com
Runtime: 4:02
Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.

Problem: Computer is too slow

Hardware Information: ⓘ
    iMac (21.5-inch, Late 2012) 
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    iMac - model: iMac13,1
    1 2,7 GHz Intel Core i5 (i5-3330S) CPU: 4-core
    8 GB RAM Upgradeable - [Instructions]
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Handoff/Airdrop2: supported
    Wireless:  en1: 802.11 a/b/g/n
    iCloud Quota: 4.44 GB available

Video Information: ⓘ
    NVIDIA GeForce GT 640M - VRAM: 512 MB
        iMac 1920 x 1080

Disk Information: ⓘ
    APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)
    [Show SMART report]
        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB 
        Macintosh HD (disk0s2 - Journaled HFS+) /  [Startup]: 999.35 GB (802.09 GB free)
        (disk0s3) <not mounted>  [Recovery]: 650 MB

USB Information: ⓘ
     USB20Bus 
         hub_device 
            Apple Inc. FaceTime HD Camera (Built-in) 
     USB20Bus 
         hub_device 
             hub_device 
                Apple Inc. BRCM20702 Hub 
                    Apple Inc. Bluetooth USB Host Controller 
     USB30Bus 
        PHILIPS SPD3000CC 

Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus

System Software: ⓘ
    macOS High Sierra  10.13.1 (17B1003) - Time since boot: less than an hour

Gatekeeper: ⓘ
    Mac App Store and identified developers

Possible adware: ⓘ
    Unknown file: /Library/LaunchDaemons/nrserver.plist
    	/Library/NeoRouter/nrserver
    One possible adware file found. [Remove/Report]

Clean up: ⓘ
    /Library/LaunchAgents/com.teamviewer.teamviewer.plist
        /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES
        Executable not found!
    /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist
        /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop -RunAsAgent YES -Module Full
        Executable not found!
    /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist
        /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full
        Executable not found!
    com.adobe.ARM.[...].plist
        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
        Executable not found!
    ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist
        /usr/bin/open -F -g ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app --args -scheduled
        Executable not found!
    ~/Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist
        /usr/bin/open -F -g ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app --args -watchTrash
        Executable not found!
    ~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist
        /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv
        Executable not found!
    7 orphan files found. [Clean up]

Kernel Extensions: ⓘ
        /Library/Application Support/Citrix Receiver
    [not loaded]    com.citrix.kext.gusb (12.5.0 - SDK 10.9) [Lookup]

        /Library/Application Support/Roxio
    [not loaded]    com.roxio.TDIXController (2.0) [Lookup]

        /Library/Application Support/VirtualBox
    [not loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Lookup]
    [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Lookup]
    [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Lookup]
    [not loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Lookup]

        /System/Library/Extensions
    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Lookup]

System Launch Agents: ⓘ
    [not loaded]    8 Apple tasks
    [loaded]    182 Apple tasks
    [running]    96 Apple tasks
    [killed]    2 Apple tasks
    2 processes killed due to insufficient RAM

System Launch Daemons: ⓘ
    [not loaded]    34 Apple tasks
    [loaded]    194 Apple tasks
    [running]    96 Apple tasks
    [killed]    8 Apple tasks
    8 processes killed due to insufficient RAM

Launch Agents: ⓘ
    [loaded]    com.citrix.AuthManager_Mac.plist (? 1ce99fae d10bd3ad - installed 2017-05-12) [Lookup]
    [running]    com.citrix.ReceiverHelper.plist (? bbfad3f1 e901c5c2 - installed 2017-05-12) [Lookup]
    [running]    com.citrix.ServiceRecords.plist (? 8e6543d 27768e09 - installed 2017-05-12) [Lookup]
    [not loaded]    com.teamviewer.teamviewer.plist (? 3f96bb90 0 - installed 2016-05-24) [Lookup] - /Applications/TeamViewer.app/Contents/MacOS/TeamViewer: Executable not found!
    [not loaded]    com.teamviewer.teamviewer_desktop.plist (? b358a0be 0 - installed 2016-05-24) [Lookup] - /Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop: Executable not found!

Launch Daemons: ⓘ
    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-26) [Lookup]
    [not loaded]    com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-10-02)
    [loaded]    com.citrix.ctxusbd.plist (? 44dc9c9f 27a51b37 - installed 2017-02-01) [Lookup]
    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-23) [Lookup]
    [loaded]    com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-05-02) [Lookup]
    [not loaded]    com.teamviewer.teamviewer_service.plist (? 584f175a 0 - installed 2016-05-24) [Lookup] - /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service: Executable not found!
    [running]    nrserver.plist (? 4e53ec85 225b3f5e - installed 2016-09-24) [Lookup]
    [not loaded]    org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2014-09-20) [Lookup]

User Launch Agents: ⓘ
    [failed]    com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2013-06-12) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-13) [Lookup]
    [loaded]    com.macpaw.CleanMyMac.helperTool.plist (? 87cfa6f9 ddc462b9 - installed 2014-09-13) [Lookup]
    [loaded]    com.macpaw.CleanMyMac.trashSizeWatcher.plist (? de350ef9 ddc462b9 - installed 2014-09-13) [Lookup]
    [loaded]    com.macpaw.CleanMyMac.volumeWatcher.plist (? fdd9438d ddc462b9 - installed 2014-09-13) [Lookup]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 5df72969 0 - installed 2013-06-01) [Lookup] - ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app: Executable not found!
    [failed]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 21ddcc5f 0 - installed 2013-06-01) [Lookup] - ~/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app: Executable not found!
    [loaded]    com.spotify.webhelper.plist (Spotify - installed 2017-07-16) [Lookup]
    [not loaded]    org.virtualbox.vboxwebsrv.plist (? e782d02b 0 - installed 2014-09-20) [Lookup] - /Applications/VirtualBox.app/Contents/MacOS/vboxwebsrv: Executable not found!

User Login Items: ⓘ
    AdobeResourceSynchronizer    Applicazione - Hidden 
        (~/.Trash/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    iTunesHelper    Applicazione (Apple, Inc. - installed 2017-11-01)
        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Applicazione 
        (~/.Trash/Dropbox.app)

Internet Plug-ins: ⓘ
    FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-19) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-09-21)
    AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-19) [Lookup]
    AdobePDFViewer: 11.0.23 (installed 2017-11-19) [Lookup]
    Flash Player: 27.0.0.187 (installed 2017-11-19) [Lookup]
    LogMeIn: 1.0.961 (installed 2013-10-25) [Lookup]
    CitrixICAClientPlugIn: 12.5.0 (installed 2017-05-12) [Lookup]
    LogMeInSafari32: 1.0.961 (installed 2013-10-25) [Lookup]
    SharePointBrowserPlugin: 14.0.0 (installed 2010-09-23) [Lookup]
    Silverlight: 5.1.50901.0 (installed 2017-04-12) [Lookup]
    JavaAppletPlugin: 15.0.1 (installed 2014-01-13) Check version

User internet Plug-ins: ⓘ
    npUplayer.1.0.0.31: Uplayer_x86_64 1.0.0.31 (installed 2015-06-29) [Lookup]

Safari Extensions: ⓘ
    [not loaded]    Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2017-11-21)
    [disabled]    Keeper® Password Manager & Digital Vault - Keeper Security, Inc - https://keepersecurity.com (installed 2017-11-19)

3rd Party Preference Panes: ⓘ
    Flash Player (installed 2017-10-26) [Lookup]
    Paragon NTFS for Mac ® OS X (installed 2010-04-07) [Lookup]

Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 999.35 GB Disk used: 197.25 GB
    Destinations:
        M P [Local] 
        Total size: 0 B 
        Total number of backups: 0 
        Oldest backup: - 
        Last backup: - 
        Size of backup disk: Too small
            Backup size 0 B < (Disk used 197.25 GB X 3)

Top Processes by CPU: ⓘ
       100%   	UserEventAgent
        18%   	kernel_task
         4%   	WindowServer
         2%   	uTorrent
         1%   	mds

Top Processes by Memory: ⓘ
    2.10 GB   	UserEventAgent
    689 MB    	kernel_task
    148 MB    	com.apple.WebKit.WebContent
    100 MB    	Finder
    96 MB     	WindowServer

Top Processes by Network Use: ⓘ
    Input     	Output    	Process name
    104 MB    	13 MB     	uTorrent
    48 KB     	39 KB     	mDNSResponder
    10 KB     	10 KB     	apsd
    3 KB      	2 KB      	netbiosd

Top Processes by Energy Use: ⓘ
     92.82	UserEventAgent
      5.92	Activity Monitor
      5.26	WindowServer
      2.32	uTorrent

Virtual Memory Information: ⓘ
    670 MB    	Available RAM
    14 MB     	Free RAM
    7.35 GB   	Used RAM
    656 MB    	Cached files
    88 MB     	Swap Used

Software installs (last 30 days): ⓘ
    Adobe Reader XI (11.0.23):  (installed 2017-11-19)
    Adobe Flash Player:  (installed 2017-11-19)
    Keeper: 11.0.0 (installed 2017-11-25)

    Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
    2017-12-10 16:25:35    Last shutdown cause: 0 - Power loss
    2017-12-10 14:32:44    CleanMyMacHelperTool Crash [Open]


 

fedepà7
Stato: Non connesso
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Iscritto il: ven, 08 dic 2017 17:44
Messaggi: 6

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Ciao Faxus
premetto che non sono un drago col mac.
In effetti non ho eseguito tutti i comandi, in quanto per alcuni non ero sicuro di come completarli e/o farlo nel modo corretto.

Sotto quanto eseguito con mie note in verde:
**********************************************

ArcanaStartupSound?
Eliminalo. Si trova di meglio e più recente…) cancellato

Provvedi a sistemare (se non serve disinstallalo) o aggiornare:
- Divx cancellato
- DiskDrill cancellato
- Adobe SwitchBoard (CS3 o 4…)
- La CS5 non va su High Sierra, non almeno in modo completo cancellato
- Canon, Canon EPPEX
- Qmaster, non so se in abbinamento a Compressor o da solo, funziona male, provvedi.
- Elimina il truffaware (persino non aggiornato… CleanMyMac2 cancellato

Elimina i plugin: fatto
OVSHelper
AdobePDFViewerNPAPI
DivX Web Player
iPhotoPhotocast
AdobePDFViewer
EPPEX Plugin

- Elimina del tutto Adobe Viewer, pesantissimo e mefitico.

Aggiorna Java fatto
Elimina Perian fatto

In preferenze di Sistema > Utenti e gruppi > Elementi del login elimina tutto, escluso DroBox. fatto

Hai eliminato un po’ di Malware, ma non hai provveduto a svuotare le cache ecc. Fallo adesso, per tutto. fatto

Scarica OnyX.
Ed esegui solo quanto vedi spuntato nell’immagine.
fatto

*************************************************

Mancano quindi all'appello:

- Adobe SwitchBoard (CS3 o 4…) non la trovo
- Canon, Canon EPPEX se possibile la lascerei come ultima opzione
- Qmaster, non so se in abbinamento a Compressor o da solo, funziona male, provvedi. Le ho rimosse come app. Spero di averlo fatto correttamente..
- Elimina del tutto Adobe Viewer, pesantissimo e mefitico. Rimosso, penso.

-> Spero di essere stato abbastanza chiaro e puntuale. Riesci a darmi una mano a venirne fuori ?

grazie

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faxus
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Iscritto il: lun, 02 giu 2014 15:12
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Contatta:
fedepà7 ha scritto:... Mancano quindi all'appello:
- Adobe SwitchBoard (CS3 o 4…) non la trovo
- Canon, Canon EPPEX se possibile la lascerei come ultima opzione
...Riesci a darmi una mano a venirne fuori?...
Per SwitchBoard... È una classica porcata Adobe.

SwitchBoard era una libreria per estendere AIR sulla Creative Suite facendo connettere le applicazioni.
È stata dismessa nel 2010 ma se ne sono disinteressati e non hanno mai fornito indicazioni per eliminarla.
Anche aggiornando la suite, resta, e a volte fa danni.

Usa EasyFind
http://www.devontechnologies.com/products/freeware/" onclick="window.open(this.href);return false;
E cerca in giro poi distruggi, non ho un consiglio migliore.

Il software Canon, di per sé non è malfunzionante.
Ma è nello stile merdaccia su Windows.
Ti sommergono di software in decine di cartelle.
Che è in parte inutile perché duplica quello di sistema.
E in parte con tante funzioni che non usa nessuno e neanche servono in un Mac.

Invece Canon Easy-PhotoPint EX è un’aggiunta non necessaria al software della stampante.
Serve a creare album, calendari e adesivi con le foto di fotocamere digitali.

Immetterebbe nel sistema delle routine non ben chiare.
Si connetterebbe a internet creando delle eccezioni del firewall.
Non è documentato, se non per Windows.

Cerca "Easy-PhotoPrint", "Easy-PhotoPrint EX" "EPPEX plugin.pluginin
/Library/Application Support/Canon (Photoshop)
~/Library/Application Support/Canon (Photoshop)
/Library/Internet Plug-Ins
~/Library/Internet Plug-Ins
Cerca anche con EasyFind con lo stesso nome
Rimuovilo anche Preferenze di Sistema, Utenti e gruppi, elementi del login

Fa piacere aiutarti.
Vedi se adesso va meglio e ti soddisfa il rendimento del sistema.

Altrimenti posta nuovamente un EtreCheck, dando comunque indicazioni di problemi

fedepà7
Stato: Non connesso
Nuovo Maccanico
Nuovo Maccanico
Iscritto il: ven, 08 dic 2017 17:44
Messaggi: 6

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ciao Faxus
grazie per la pronta risposta.
Switchboard : cancellato
Canon: cancellati

Dopo riavvio, ancora nulla.

Nuovo Report Etrecheck:

EtreCheck version: 3.4.6 (460)
Report generated 2017-12-11 16:56:51
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 2:56
Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac17,1
1 3,2 GHz Intel Core i5 (i5-6500) CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
Empty
Handoff/Airdrop2: supported
Wireless: en1: Unknown
Proxy: ProxyAutoConfig
iCloud Quota: 4.86 GB available

Video Information: ⓘ
AMD Radeon R9 M380 - VRAM: 2 GB
iMac 5120 x 2880

Disk Information: ⓘ
APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (436.79 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ
USB30Bus
USB 2.0 Hub
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour

Gatekeeper: ⓘ
Mac App Store and identified developers

Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.bryton.driver.Rider (1.0 - SDK 10.6) [Lookup]

System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 177 Apple tasks
[running] 78 Apple tasks
[killed] 25 Apple tasks
25 processes killed due to insufficient RAM

System Launch Daemons: ⓘ
[failed] com.apple.updateEFIDesktopPicture-apfs.plist (Apple, Inc. - installed 2017-10-25)
[not loaded] 35 Apple tasks
[loaded] 188 Apple tasks
[running] 86 Apple tasks
[killed] 20 Apple tasks
20 processes killed due to insufficient RAM

Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? ea24391b 72ac4dde - installed 2017-12-09) [Lookup]

Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-26) [Lookup]
[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2015-11-08)
[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-10-25)
[failed] com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-26)
[running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2016-03-05) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-15) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (? 753d8be6 f9c12625 - installed 2017-12-09) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-23) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-06) [Lookup]

User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (? e18d8339 63c5d68b - installed 2013-05-25) [Lookup]
[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.AA249DA9-45AA-4976-8A18-2334309B55F2.plist (Apple, Inc. - installed 2017-11-15)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-13) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 2031a764 0 - installed 2017-12-09) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? 6c152757 0 - installed 2017-12-09) [Lookup]

User Login Items: ⓘ
AppCleaner SmartDelete SMLoginItem - Hidden (Julien Ramseier - installed 2017-12-09)
(/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)
AppCleaner SmartDelete SMLoginItem - Hidden (Julien Ramseier - installed 2017-12-09)
(/private/var/folders/s6/3dbdb92158j7yrmbttq1sknh0000gn/T/AppTranslocation/4951CE58-D80A-4E6A-A4C1-AB88440D035F/d/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)
AppCleaner SmartDelete SMLoginItem - Hidden (Julien Ramseier - installed 2017-12-09)
(~/Downloads/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)

Internet Plug-ins: ⓘ
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]
SharePointBrowserPlugin: 14.6.4 (installed 2016-05-12) [Lookup]
Google Earth Web Plug-in: 7.1 (installed 2016-08-19) [Lookup]
Silverlight: 5.1.50901.0 (installed 2016-10-22) [Lookup]
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-12-09) Check version

Safari Extensions: ⓘ
[enabled] SmartSearch - Toader Paul - http://www.extensionsmart.com" onclick="window.open(this.href);return false; (installed 2017-03-09)

Audio Plug-ins: ⓘ
DVCPROHDAudio: 1.3.2 (installed 2011-01-09)

3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-26) [Lookup]
Java (installed 2017-12-09) [Lookup]

Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 562.56 GB
Destinations:
Senza titolo [Local]
Total size: 999.86 GB
Total number of backups: 16
Oldest backup: 08/11/2016, 21:39
Last backup: 09/12/2017, 20:42
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 562.56 GB X 3)

Top Processes by CPU: ⓘ
100% UserEventAgent
10% mdworker
5% WindowServer
3% com.apple.WebKit.WebContent
3% kernel_task

Top Processes by Memory: ⓘ
2.03 GB UserEventAgent
911 MB kernel_task
130 MB Activity Monitor
129 MB com.apple.WebKit.WebContent
67 MB Safari

Top Processes by Network Use: ⓘ
Input Output Process name
491 KB 16 KB com.apple.WebKit.Networking
30 KB 30 KB mDNSResponder
19 KB 3 KB netbiosd
6 KB 13 KB apsd
7 KB 2 KB cloudd

Top Processes by Energy Use: ⓘ
94.92 UserEventAgent
9.92 mdworker
5.74 WindowServer
4.88 ReportCrash

Virtual Memory Information: ⓘ
2.96 GB Available RAM
1.32 GB Free RAM
5.04 GB Used RAM
1.64 GB Cached files
118 MB Swap Used

Software installs (last 30 days): ⓘ
Adobe Flash Player: (installed 2017-11-14)
Adobe Reader XI (11.0.23): (installed 2017-11-28)
Java 8 Update 151: (installed 2017-12-09)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-11 16:55:56 qmasterd Crash [Open]
Cause: dyld: launch, loading dependent libraries
2017-12-11 16:42:34 Last shutdown cause: 3 - Hard shutdown
2017-12-10 05:33:02 UserEventAgent High CPU use [Open] [Details]
2017-12-09 18:31:53 Adobe Application Manager.app Crash [Open]
Cause: objc_msgSend() selector name: release
2017-12-09 00:42:12 DivXMediaServer.app Crash [Open]

Files deleted by EtreCheck: ⓘ
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist - Unknown
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist - Unknown
2017-12-07 20:11:34 - ~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.cerebropontile.net-preferences.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.manostatUpd.plist - Unknown
2017-12-07 20:11:48 - /Library/LaunchDaemons/com.overgeneralize.net-preferences.plist - Unknown
2017-12-07 20:12:40 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist - Unknown
2017-12-07 20:12:40 - ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist - Unknown
2017-12-09 16:27:33 - /Library/LaunchAgents/com.divx.dms.agent.plist - Unknown
2017-12-09 16:27:33 - /Library/LaunchAgents/com.divx.update.agent.plist - Unknown
2017-12-09 18:03:50 - ~/Library/LaunchAgents/jp.co.canon.Inkjet_Extended_Survey_Agent.plist - Unknown
2017-12-09 18:04:03 - /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist - Unknown
2017-12-11 12:59:18 - com.adobe.ARM.[...].plist - Unknown

Avatar utente
faxus
Stato: Non connesso
Pro-Expert 
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Iscritto il: lun, 02 giu 2014 15:12
Messaggi: 30459
Località: Circondato dalle bufale

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Contatta:
fedepà7 ha scritto:... Dopo riavvio, ancora nulla...
Faccio prima a mostrarti quello che noto io.

Una cosa nuova e cose già dette:
fedepà7 ha scritto:...
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
Empty...
Clicca su [Instructions] e vedrai che le schede ram non vanno messe in quella posizione.

Il minimo che succede è che non utilizzi il 15% di ram
fedepà7 ha scritto:... System Software: macOS High Sierra...
Con un rotazionale non potrà mai andare bene.
O metti un SSD o torna a Sierra (ma dovresti tornare a Mavericks...)


Da qui in poi, se ti segno in rosso i problemi gravi e quelli meno gravi (nell'immediato) in nero, lo capirai da solo:
fedepà7 ha scritto:... System Launch Agents:
25 processes killed due to insufficient RAM
System Launch Daemons:
[failed] com.apple.updateEFIDesktopPicture-apfs.plist
20 processes killed due to insufficient RAM

Launch Daemons:
[failed] com.apple.qmaster.qmasterd.plist (Apple, Inc. - installed 2010-08-26)
com.cleverfiles.cfbackd.plist
com.macpaw.CleanMyMac2.Agent.plist

User Launch Agents:
com.macpaw.CleanMyMac2Helper.scheduledScan.plist
com.macpaw.CleanMyMac2Helper.trashWatcher.plist

Internet Plug-ins:
JavaAppletPlugin: Java 8 Update 151 build 12 ... Check version
Significa che devi installare la versione aggiornata, questa
viewtopic.php?f=5&t=19867&start=75#p457896" onclick="window.open(this.href);return false;


Audio Plug-ins:
DVCPROHDAudio: 1.3.2 (installed 2011-01-09)

Top Processes by CPU:
100% UserEventAgent

118 MB Swap Used

Diagnostics Events
2017-12-11 16:55:56 qmasterd Crash [Open]
Cause: dyld: launch, loading dependent libraries
Significa che è corrotta l'installazione e ti crea tutti i problemi...

fedepà7
Stato: Non connesso
Nuovo Maccanico
Nuovo Maccanico
Iscritto il: ven, 08 dic 2017 17:44
Messaggi: 6

Top

ciao
Java aggiornato.
Al di là del riposizionamento della ram (che è così dalla fabbrica) ma che se dici riposizionerò in seguito, siamo tutti d'accordo che il problema molto probabilmente lo casi sto diavolo di qmaster, che però non trovo più neanche con l'easy find.
Ho provato ad aprire :

Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-11 19:08:38 qmasterd Crash

ma non ci capisco molto.

Cosa suggerisci di fare a riguardo ?

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faxus
Stato: Non connesso
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Iscritto il: lun, 02 giu 2014 15:12
Messaggi: 30459
Località: Circondato dalle bufale

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Contatta:
Usa Terminale:

Codice: Seleziona tutto

sudo rm -rf /LaunchDaemons/com.apple.qmaster.qmasterd.plist
Il resto:
- reimposta cadenza e sfondo della scrivania.
- disinstalla i resti di DiskDrill e CleanMyMac seguendo le istruzioni sul loro sito

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