Kernel Macbook Late 2009 SSD

[Giolli]

Buongiorno a tutti!
L'anno scorso ho installato sul mio Macbook bianco Late 2009 un SSD Crucial da 250 GB, di cui me ne rimangono 155 disponibili. Con l'aggiornamento a Sierra l'anno scorso ho notato qualche rallentamento ma niente di grave. Ultimamente la situazione è peggiorata: rotellina arcobaleno bloccata e Kernel Panic quasi quotidiani. Nel report ho notato: Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."
Premetto di aver eliminato ogni app di terza parte, ho solo il pacchetto Office e 3-4 app.
Aggiornamento SW e installazione pulita di High Sierra potrebbero risolvere il problema? Leggendo sul web sembra più un problema hardware che software e a dire il vero preferivo rimanere con Sierra per evitare rallentamenti.
Il computer mi serve solo per scrivere la tesi quindi lavoro con solo Safari, Anteprima e Word aperti: non faccio certo un utilizzo intensivo di questo computer!
Grazie a chi mi potrà dare anche un semplice suggerimento.

[faxus]

Non saprei, è difficile dire qualcosa in base a quell'errore.

Può benissimo significare un guasto al disco.
Ma anche semplicemente che è un errore di sistema.

Gentilmente, esegui e posta un EtreCheck:
http://www.etresoft.com/etrecheck" onclick="window.open(this.href);return false;
Come testo, qui sul post, non in altro modo

Poi clicca su [Show SMART report] nelle informazioni del disco.
Mi raccomando di postare la risposta come codice (Code)

[Giolli]

Codice: Seleziona tutto

EtreCheck version: 3.4.6 (460)
Report generated 2017-12-09 15:40:53
Download EtreCheck from https://etrecheck.com
Runtime: 3:01
Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.

Problem: Computer is restarting
Description:
Beachballing, continuous restarting and kernel almost every day, mostly when loading a video o having 2 or more programs opened (ex. Word and Safari)

Hardware Information: ⓘ
    MacBook (13-inch, Late 2009) 
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    MacBook - model: MacBook6,1
    1 2,26 GHz Intel Core 2 Duo (Duo) CPU: 2-core
    4 GB RAM Upgradeable - [Instructions]
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Handoff/Airdrop2: not supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery: Health = Check Battery - Cycle count = 753
    iCloud Quota: 3.71 GB available

Video Information: ⓘ
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1280 x 800

Disk Information: ⓘ
    CT240BX200SSD1 disk0: (240,06 GB) (Solid State - TRIM: Yes)
    [Show SMART report]
        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB 
        ssd (disk0s2 - Journaled HFS+) /  [Startup]: 239.20 GB (153.20 GB free)
        Recovery HD (disk0s3 - Journaled HFS+) <not mounted>  [Recovery]: 650 MB 

    MATSHITADVD-R   UJ-898  ()

USB Information: ⓘ
     USBBus 
        Apple Inc. Apple Internal Keyboard / Trackpad 
     USBBus 
        Apple Inc. BRCM2070 Hub 
            Apple Inc. Bluetooth USB Host Controller 
     USB20Bus 
        Apple Inc. Built-in iSight 
     USB20Bus 

System Software: ⓘ
    macOS Sierra  10.12.6 (16G1114) - Time since boot: about 2 hours

Gatekeeper: ⓘ
    Mac App Store and identified developers

Possible adware: ⓘ
    Adware: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
    One possible adware file found. [Remove/Report]

Clean up: ⓘ
    ~/Library/LaunchAgents/com.skype.skype.shareagent.plist
        /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent
        Executable not found!
    One orphan file found. [Clean up]

Kernel Extensions: ⓘ
        /Applications/VMware Horizon Client.app
    [not loaded]    com.vmware.kext.vmioplug.12.2.8 (12.2.8) [Lookup]

System Launch Agents: ⓘ
    [not loaded]    9 Apple tasks
    [loaded]    183 Apple tasks
    [running]    83 Apple tasks
    [killed]    10 Apple tasks
    10 processes killed due to insufficient RAM

System Launch Daemons: ⓘ
    [not loaded]    42 Apple tasks
    [loaded]    180 Apple tasks
    [running]    89 Apple tasks
    [killed]    7 Apple tasks
    7 processes killed due to insufficient RAM

Launch Agents: ⓘ
    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-11) [Lookup]
    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-11-08) [Lookup]
    [running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-11-11) [Lookup]
    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-04) [Lookup]
    [running]    net.pulsesecure.pulsetray.plist (? 3d73aecc 80b2db18 - installed 2017-06-19) [Lookup]

Launch Daemons: ⓘ
    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-11-08) [Lookup]
    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-11-08) [Lookup]
    [loaded]    com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-11-11) [Lookup]
    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-11-19) [Lookup]
    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installed 2017-10-26) [Lookup]
    [loaded]    com.beetmobile.HotspotTool.plist (? 9b0c5d00 27fdc456 - installed 2016-10-01) [Lookup]
    [loaded]    com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2016-10-07) [Lookup]
    [loaded]    com.feingeist.shimo.helper.plist (Fabian Jaeger - installed 2016-10-06) [Lookup]
    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-11-04) [Lookup]
    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-12-01) [Lookup]
    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-11-08) [Lookup]
    [running]    com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc./ - installed 2016-10-07) [Lookup]
    [running]    net.pulsesecure.AccessService.plist (? 1d36417 11c8af57 - installed 2017-06-19) [Lookup]
    [loaded]    net.pulsesecure.UninstallPulse.plist (? 54408489 21555d79 - installed 2017-06-19) [Lookup]

User Launch Agents: ⓘ
    [loaded]    com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-06-24) [Lookup]
    [loaded]    com.skype.skype.shareagent.plist (? 9e64636f 0 - installed 2017-11-02) [Lookup] - /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent: Executable not found!
    [running]    com.spigot.ApplicationManager.plist (? 4b46a8df 217327b7 - installed 2017-01-12) Adware!  [Remove/Report]
        ~/Library/Application Support/Spigot/ApplicationManager
    [running]    com.spotify.webhelper.plist (Spotify - installed 2017-12-04) [Lookup]
    [loaded]    net.juniper.SetupClient.plist (? 88ad2947 10ee5193 - installed 2017-11-21) [Lookup]

Internet Plug-ins: ⓘ
    AdobeAAMDetect: 3.0.0.0 (installed 2017-11-11) [Lookup]
    FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]
    QuickTime Plugin: 7.7.3 (installed 2017-12-08)
    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-03) [Lookup]
    AdobePDFViewer: 18.009.20050 (installed 2017-12-03) [Lookup]
    Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]
    npTemWebRTCPlugin: TemWebRTCPlugin_x86_64 0.8.902 (installed 2017-10-25) [Lookup]

3rd Party Preference Panes: ⓘ
    Flash Player (installed 2017-10-26) [Lookup]

Time Machine: ⓘ
    Time Machine not configured!

Top Processes by CPU: ⓘ
        13%   	mdworker
        13%   	mdworker
        12%   	WindowServer
        10%   	com.apple.WebKit.WebContent
         4%   	Adobe CEF Helper

Top Processes by Memory: ⓘ
    524 MB    	kernel_task
    163 MB    	com.apple.WebKit.WebContent
    148 MB    	com.apple.WebKit.WebContent
    139 MB    	com.apple.WebKit.WebContent
    126 MB    	Google Chrome

Top Processes by Network Use: ⓘ
    Input     	Output    	Process name
    3 MB      	394 KB    	com.apple.WebKit.Networking
    542 KB    	22 KB     	mDNSResponder
    11 KB     	15 KB     	apsd
    14 KB     	3 KB      	netbiosd
    3 KB      	3 KB      	ntpd

Top Processes by Energy Use: ⓘ
     22.60	WindowServer
     18.08	com.apple.WebKit.WebContent
      4.82	Safari
      3.22	Adobe CEF Helper

Virtual Memory Information: ⓘ
    698 MB    	Available RAM
    67 MB     	Free RAM
    3.32 GB   	Used RAM
    631 MB    	Cached files
    107 MB    	Swap Used

Software installs (last 30 days): ⓘ
    Adobe Acrobat DC (Continuous):  (installed 2017-11-11)
    Adobe Acrobat Reader DC (17.012.20098):  (installed 2017-11-11)
    Adobe Flash Player:  (installed 2017-11-14)
    Microsoft OneNote for Mac:  (installed 2017-11-15)
    Microsoft Word for Mac:  (installed 2017-11-15)
    Microsoft Excel for Mac:  (installed 2017-11-15)
    Microsoft PowerPoint for Mac:  (installed 2017-11-15)
    Microsoft Outlook for Mac:  (installed 2017-11-15)
    Adobe Acrobat DC (18.009.20044):  (installed 2017-11-16)
    Adobe Acrobat Reader DC (18.009.20044):  (installed 2017-11-16)
    Temasys WebRTC Plugin:  (installed 2017-11-20)
    Adobe Digital Editions 4.5.7: 4.5.7.0 (installed 2017-11-24)
    Microsoft Office 2016 per Mac:  (installed 2017-12-01)
    Adobe Acrobat DC (18.009.20050):  (installed 2017-12-03)
    Adobe Acrobat Reader DC (18.009.20050):  (installed 2017-12-03)

    Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ
    2017-12-09 12:57:02    Kernel Panic [Open] [Details]
        3rd Party Kernel Extensions: None
    2017-12-09 12:56:58    Last shutdown cause: -62 - System unresponsive
    2017-12-08 22:20:21    com.apple.WebKit.Databases Crash [Open]
    2017-12-08 16:47:41    WindowServer Crash [Open]
    2017-12-08 12:40:59    Software Update.app Crash [Open]
        Cause:        *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSXMLChildren stringValue]: unrecognized selector sent to instance 0x7fdd21d6dc10'
        abort() called
        terminating with uncaught exception of type NSException
    2017-12-07 15:55:17    Microsoft Word.app High CPU use [Open] [Details]

[Giolli]

Codice: Seleziona tutto

smartctl 6.5 2016-05-07 r4318 [Darwin 16.7.0 x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     SiliconMotion based SSDs
Device Model:     CT240BX200SSD1
Serial Number:    1613F0199185
LU WWN Device Id: 5 00a075 1f0199185
Firmware Version: MU02.6
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    Solid State Device
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 1.5 Gb/s)
Local Time is:    Sat Dec  9 15:45:37 2017 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(    0) seconds.
Offline data collection
capabilities: 			 (0x71) SMART execute Offline immediate.
					No Auto Offline data collection support.
					Suspend Offline collection upon new
					command.
					No Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0002)	Does not save SMART data before
					entering power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 (   2) minutes.
Conveyance self-test routine
recommended polling time: 	 (   1) minutes.
SCT capabilities: 	       (0x0035)	SCT Status supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x0000   100   100   000    Old_age   Offline      -       0
  5 Reallocated_Sector_Ct   0x0000   100   100   000    Old_age   Offline      -       0
  9 Power_On_Hours          0x0000   100   100   000    Old_age   Offline      -       361
 12 Power_Cycle_Count       0x0000   100   100   000    Old_age   Offline      -       1379
160 Uncorrectable_Error_Cnt 0x0000   100   100   000    Old_age   Offline      -       0
161 Valid_Spare_Block_Cnt   0x0000   100   100   000    Old_age   Offline      -       28
163 Initial_Bad_Block_Count 0x0000   100   100   000    Old_age   Offline      -       251
148 Total_SLC_Erase_Ct      0x0000   100   100   000    Old_age   Offline      -       156456
149 Max_SLC_Erase_Ct        0x0000   100   100   000    Old_age   Offline      -       2133
150 Min_SLC_Erase_Ct        0x0000   100   100   000    Old_age   Offline      -       2035
151 Average_SLC_Erase_Ct    0x0000   100   100   000    Old_age   Offline      -       2114
164 Total_Erase_Count       0x0000   100   100   000    Old_age   Offline      -       31253
165 Max_Erase_Count         0x0000   100   100   000    Old_age   Offline      -       77
166 Min_Erase_Count         0x0000   100   100   000    Old_age   Offline      -       0
167 Average_Erase_Count     0x0000   100   100   000    Old_age   Offline      -       24
169 Remaining_Lifetime_Perc 0x0000   100   100   001    Old_age   Offline      -       98
181 Program_Fail_Cnt_Total  0x0000   100   100   000    Old_age   Offline      -       0
182 Erase_Fail_Count_Total  0x0000   100   100   000    Old_age   Offline      -       0
192 Power-Off_Retract_Count 0x0000   100   100   000    Old_age   Offline      -       44
194 Temperature_Celsius     0x0000   100   100   070    Old_age   Offline      -       34 (41 46 43 43 0)
199 UDMA_CRC_Error_Count    0x0000   100   100   000    Old_age   Offline      -       0
232 Available_Reservd_Space 0x0000   100   100   000    Old_age   Offline      -       100
241 Host_Writes_32MiB       0x0000   100   100   000    Old_age   Offline      -       134017
242 Host_Reads_32MiB        0x0000   100   100   000    Old_age   Offline      -       150595
245 TLC_Writes_32MiB        0x0000   100   100   000    Old_age   Offline      -       184588
246 SLC_Writes_32MiB        0x0000   100   100   000    Old_age   Offline      -       312912
247 Raid_Recoverty_Ct       0x0000   100   100   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

Warning! SMART Self-Test Log Structure error: invalid SMART checksum.
SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
    6        0    65535  Read_scanning was never started
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

[Giolli]

Grazie di cuore.

[faxus]

L'errore che segnalavi non è indicativo di nulla.

Invece dovrai eliminare l'adware Spigot.
È abbastanza invasivo e mutevole.

Eliminalo con EtreCheck cliccando sulla scritta evidenziata in colore:
"Possible adware: ⓘ
Adware: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist
One possible adware file found. [Remove/Report]"
Poi eliminalo da preferenze di Sistema > Utenti e gruppi > Elementi del login.
Dove toglierai anche il resto, nessuna delle applicazioni che hai messo è necessaria all'avvio.
Quando serve aprila, poi la chiudi..

Consiglierei anche di far eseguire un'azione di Automator o uno script all'avvio che inibisca l'avvio automatico di Pulse Secure.
Deve contenere il comando:

Codice: Seleziona tutto

launchctl unload –w /Library/LaunchAgents/net.pulsesecure.pulsetray.plist

Valuta anche l'esatto uso di WebRTC, potrebbe creare di questi problemi in caso di poca congruità col browser in un aggiornamento.

Ti consiglio anche di disinstallare accuratamente, con qualsiasi discendente, Skype.
Poi reinstallalo aggiornato e provane l'efficienza.

Hai i soliti problemi con il pesante, invadente, problematico software Adobe.
Se usi, se ti piace, Acrobat, è inutile Reader.
Dai una sistemata approssimativa (qualcosa farà, non ti aspettare miracoli finché ospiti quella roba)

Codice: Seleziona tutto

sudo launchctl unload /Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist;sudo launchctl unload /Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist;sudo launchctl unload /Library/LaunchAgents/com.adobe.ARMDCHelper.*.plist

Di nuovo:

Codice: Seleziona tutto

sudo rm -rf /Library/LaunchDaemons/com.adobe.ARMDC.Communicator.plist /Library/LaunchDaemons/com.adobe.ARMDC.SMJobBlessHelper.plist /Library/LaunchAgents/com.adobe.ARMDCHelper.*.plist /Applications/Adobe\ Acrobat\ Reader\ DC.app /Library/Preferences/com.adobe.reader.DC.WebResource.plist /Library/Application\ Support/Adobe/ARMDC /Library/Application\ Support/Adobe/ARMNext /Library/Application\ Support/Adobe/HelpCfg /Library/Application\ Support/Adobe/Reader/DC /Library/Internet\ Plug-Ins/AdobePDFViewer.plugin /Library/Internet\ Plug-Ins/AdobePDFViewerNPAPI.plugin /Library/PrivilegedHelperTools/com.adobe.ARMDC.* ~/Library/Application\ Support/Adobe/AcroCef ~/Library/Application\ Support/Adobe/Acrobat/DC ~/Library/Application\ Support/CEF ~/Library/Logs/DiagnosticReports/AdobeReader_*.crash ~/Library/Preferences/com.adobe.AdobeRdrCEF.plist /private/var/db/receipts/com.adobe.RdrServicesUpdater.* /private/var/db/receipts/com.adobe.acrobat.DC.* /private/var/db/receipts/com.adobe.armdc.*

poi

Codice: Seleziona tutto

sudo rm -rf /Library/Internet Plug-ins/AdobePDFViewer.plugin /Library/Internet Plug-ins/AdobePDFViewerNPAPI.plugin

Valuta la convenienza, l'aggiornamento e l'effettiva utilità di avere attivi (tutti e tuttI insieme).
Pulsesecure
HotSpotTool
Feingeist Shimo
Tunnelbear
Cybergosth
Juniper

Noti problemi con Aggiornamento software?

Fatto tutto questo e valutato quanto segnalato, scarica OnyX
http://www.titanium.free.fr/onyx.html" onclick="window.open(this.href);return false;
Ed esegui solo quanto vedi spuntato nell’immagine

Poi riavvia.

Dopo il riavvio ricostruisci, dopo averlo cancellato radicalmente, l'indice del disco.
Piuttosto provato e malfunzionante:

Codice: Seleziona tutto

sudo mdutil -i off /

Codice: Seleziona tutto

sudo rm -rf /.Spotlight*

Codice: Seleziona tutto

sudo mdutil -i on /

La CPU starà sotto pressione per un po' di minuti.

Vediamo se va meglio.
Se noti ancora problemi e disfunzioni in Aggiornamento Software, provvederemo

[Giolli]

Grazie davvero! Ho fatto un po' di piazza pulita, ho eliminato Adobe e compagnia (mi era servito solo per leggere un pdf modificabile).. Avevo scaricato i vari Cyberghost eccetera l'anno scorso, usati meno di 24 ore e poi cestinati, in realtà erano rimasti in download. Ora ho eliminato tutto, anche perché erano programmi per me del tutto inutili e inutilizzati. Così molto meglio.
Grazie anche per avermi liberato dalla schiavitù dell'apertura all'avvio di Pulse Secure, purtroppo mi serve per l'uni e non lo posso eliminare ma almeno così evita di starmi tra i piedi all'avvio..
Approfitto per chiederti un'ultima cosa. Viste le specifiche del mio Macbook, mi consiglieresti di installare High Sierra o pensi che il mio computer sia troppo vecchio e debba rimanere con Sierra? Grazie.

[Simone.m]

Hai 4 giga di RAM e un SSD, per me Sierra va bene, High Sierra invece è troppo recente.

[faxus]

... Viste le specifiche del mio Macbook, mi consiglieresti di installare High Sierra o pensi che il mio computer sia troppo vecchio e debba rimanere con Sierra? Grazie.

Puoi benissimo mettere High Sierra.

Ma non aspettarti vantaggi.

Il tuo disco userà, ma senza miglioramenti in velocità e in copia, APFS.
Non potrai usufruire di Metal2 e quindi delle ancora rare applicazioni che girano solo su High Sierra.

Cambierebbe solo il nome e poco più.
Sierra sarà supportato almeno per 2 anni e mezzo.
Non credo che il tuo attuale Mac potrebbe aspirare ad un periodo di efficienza maggiore

[Giolli]

Grazie mille ad entrambi. Lo lascio così com'è, sperando sopravviva il più possibile Buona domenica