Moderatore: ModiMaccanici
Buongiorno Andrea,andreaEMME ha scritto: ↑ven, 16 feb 2024 16:49Buongiorno Alberto, ti ringrazio per l'aiuto.
Ho provato anche a cambiare in Safari come ha suggerito; nulla!
Tra l'altro, ammetto la mia ignoranza, non pensavo che Safari (o altro browser di navigazione web) fungesse da supporto per far girare Desktop Telematico (ed Entratel), pensavo fosse lo stesso desktop telematico un "browser" specifico per navigare e collegarsi ai servizi di Agenzia delle Entrate.
Proverò a scrivere a Sogei...e se avrò una soluzione non mancherò di condividerla.
Per ora quello che riesco a fare con l'ambiente di sicurezza correttamente configurato è aprire e mettere in chiaro le ricevute per poi visualizzarle con FirmaCerta di Namiral, le salvo in Text Edit (aggiusto qualche "a capo" e tolgo qualche spazio inutile) e poi salvo un PDF con tutti i dati contenuti nella ricevuta. Il risultato è lo stesso (o quasi).
Buona fine settimana
Andrea
Alberto.G ha scritto: ↑mer, 03 apr 2024 22:27Ciao barbeto, visto che sei al primo messaggio, un saluto di Benvenuto per essere con noi!
GRAZIE DEL BENVENUTO! VI RINGRAZIO PER L'ACCOGLIENZA E PER L'ATTENZIONE AL MIO PROBLEMA!!
RISPONDO IN CALCE ALLE DOMANDE IN MAIUSCOLO (NON PER SCORTESIA... MA PER DISTINGUERE DOMANDA E RISPOSTA)
Veniamo al problema; alcune domande per capire meglio il messaggio che ti viene fuori:
1) caratteristiche del tuo Mac (desktop o portatile, modello, versione, anno di introduzione, Processore, Ram, disco meccanico o SSD, sua capacità;
MACBOOK AIR M1 256GB COMPRATO NEL 2023
2) hai fatto di recente o nel passato delle modifiche al Mac per renderlo più veloce, performante?;ù
NESSUNA MODIFICA
3) sistema operativo che hai tuttora in macchina;
VENTURA 13.4
4) e’ la prima volta che utilizzi Desktop Telematico in ambiente Mac?
NO, LO UTILIZZAVO ANCHE NEL PRECEDENTE MACBOOK AIR
5) se invece utilizzavi già il Desktop Telematico nel passato che sistema operativo avevi installato?
AVEVO IL SISTEMA OPERATIVO PRECEDENTE... ANCHE SE NON RICORDO IL NOME.. MA DAVA LO STESSO PROBLEMA
6) se eri già un utente del DT nel passato, ti ricordi di aver avuto quel messaggio di “Missing plug-in” ?
SI, LO AVEVO ANCHE NEL PRECEDENTE MACBOOK AIR.
INIZIALMENTE, AI PRIMI TEMPI DI UTILIZZO DEL DESKTOP TELEMATICO, AL MOMENTO DI VISUALIZZAZIONE/STAMPA DELLE RICEVUTE, MI CHIEDEVA DI INDICARE IL PROGRAMMA PER VISUALIZZARLE, SCEGLIEVO ACROBAT READER (CHE HO INSTALLATO TUTTORA) E ME LE APRIVA. POI, DI PUNTO IN BIANCO, HA SMESSO DI DARMI L'OPZIONE DI SCELTA DEL PROGRAMMA DA UTILIZZARE E MI E' COMPARSA LA SCRITTA MISSING PLUG-IN. QUESTO è SUCCESSO DAPPRIMA NEL PRECEDENTE MACBOOK AIR E IL PROBLEMA SI è TRASFERITO NELL'ATTUALE. AD ALTRI COLLEGHI CHE UTILIZZANO DT SUL MAC NON VIENE CHIESTO CON CHE PROGRAMMA VISUALIZZARE LE RICEVUTE, MA VIENE UTILIZZATO DI DEFAULT "ANTEPRIMA"
7) hai installato Java? Versione che hai in macchina.
VERSIONE 8 AGGIORNAMENTO 351
Codice: Seleziona tutto
Timestamp (9): Mon Apr 08 16:24:39 2024
DetectX Swift v1.0983
macOS: Version 13.4 (Build 22F66)
File System: apfs
Temp: The thermal state is within normal limits.
Boot time: Mon Apr 8 16:18:46 2024
Uptime: 6 mins, 1 user
Spotlight status for /:
Indexing enabled.
System Integrity Protection status: enabled.
Gatekeeper status: enabled for App Store and identified developers.
FileVault is On.
Internet: Reachable
Hardware Overview:
Model Name: MacBook Air
Model Identifier: MacBookAir10,1
Model Number: MGN63T/A
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 8 GB
System Firmware Version: 8422.121.1
OS Loader Version: 8422.121.1
Provisioning UDID: 00008103-000930CA1E62201E
Activation Lock Status: Disabled
Sharing Preferences:
File Sharing: On
Screen Sharing: Off
Remote Management: Off
Back To My Mac: Off
Remote Login: Off
Remote Apple Events: Off
3rd Party Kexts (loaded):
$PATH:
PATH=/usr/bin:/bin:/usr/sbin:/sbin
/etc/paths:
/usr/local/bin
/System/Cryptexes/App/usr/bin
/usr/bin
/bin
/usr/sbin
/sbin
/etc/paths.d/:
/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/local/bin
/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/bin
/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/appleinternal/bin
~/.bash_profile:
~/.bashrc:
~/.bash_login:
~/.profile:
~/.bash_logout:
PID Status Label
698 0 application.com.getdropbox.dropbox.1072242.10272168
- 0 com.bit4id.bit4ctktoken.app
- 0 com.cisco.videoguard10
1353 0 application.com.google.Chrome.1141835.10665815
- 0 com.cisco.videoguard10.uninstall
- 126 com.cisco.videoguardmonitor
- 0 com.openssh.ssh-agent
- 78 com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
703 0 application.it.infocert.desktop.gosign.5864518.5864920
- 0 com.bit4id.bit4ctktoken.app.lanucher
- 111 com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d
- 0 com.infocert.dike
1580 0 application.org.eclipse.eclipse.1891619.1891629
- 0 com.oracle.java.Java-Updater
1652 0 application.com.sqwarq.DetectX-Swift.11297573.11297583
- 0 com.google.GoogleUpdater.wake
- 0 com.dropbox.DropboxMacUpdate.agent
System Launchd processes:
0 - com.vix.cron
0 - com.microsoft.teams.TeamsUpdaterDaemon
0 - us.zoom.ZoomDaemon
0 - org.cups.cupsd
0 - com.adobe.ARMDC.Communicator
0 - com.oracle.java.Helper-Tool
0 - com.adobe.ARMDC.SMJobBlessHelper
User Login Items:
/Applications/Dropbox.app
/Applications/GoSign-Desktop.app
/Volumes/BUSINESSKEY/Configurazione/OSX/GoSignDesktopBK/GoSign-Desktop.app
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app
/Library/LaunchDaemons:
com.microsoft.teams.TeamsUpdaterDaemon.plist
com.adobe.ARMDC.SMJobBlessHelper.plist
--> Program Arguments: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper
com.adobe.ARMDC.Communicator.plist
--> Program Arguments: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator
com.apple.installer.osmessagetracing.plist
--> Program Arguments: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
us.zoom.ZoomDaemon.plist
-> Program: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
--> Program Arguments: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
com.oracle.java.Helper-Tool.plist
--> Program Arguments: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
/Library/LaunchAgents:
com.oracle.java.Java-Updater.plist
--> Program Arguments: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater
--> Program Arguments: -bgcheck
com.adobe.AAM.Updater-1.0.plist
-> Program: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility
--> Program Arguments: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility
--> Program Arguments: -mode=logon
com.bit4id.bit4ctktoken.app.lanucher.plist
--> Program Arguments: /usr/bin/pluginkit
--> Program Arguments: -a
--> Program Arguments: /Applications/bit4id/.bit4ctktoken.app/Contents/PlugIns/bit4ctktoken.appex
com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist
--> Program Arguments: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper
com.bit4id.bit4ctktoken.app.plist
--> Program Arguments: /Applications/bit4id/.bit4ctktoken.app/Contents/MacOS/bit4ctkapp2
~/Library/LaunchAgents:
com.google.keystone.xpcservice.plist
com.google.keystone.agent.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
--> Program Arguments: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
--> Program Arguments: semi-auto
com.cisco.videoguard10.plist
--> Program Arguments: sh
--> Program Arguments: -c
--> Program Arguments: $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh
com.cisco.videoguard10.uninstall.plist
--> Program Arguments: sh
--> Program Arguments: /Users/[U501]/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh
com.dropbox.DropboxMacUpdate.agent.plist
--> Program Arguments: /Users/[U501]/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate
--> Program Arguments: -check
--> Program Arguments: periodic
com.infocert.dike.plist
--> Program Arguments: /Applications/Dike.app/Contents/MacOS/Dike
--> Program Arguments: -o
--> Program Arguments: NO_SHELL
--> Program Arguments: -f
--> Program Arguments: NO_MAIN_WIN
com.cisco.videoguardmonitor.plist
--> Program Arguments: sh
--> Program Arguments: -c
--> Program Arguments: $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh
com.google.GoogleUpdater.wake.plist
--> Program Arguments: /Users/[U501]/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater
--> Program Arguments: --wake-all
--> Program Arguments: --enable-logging
--> Program Arguments: --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2
User Crontab:
No cron jobs
/etc:
rc.common
bashrc_Apple_Terminal
zshrc_Apple_Terminal
bashrc
krb5.keytab~orig
zshrc
ssh_config~orig
moduli~previous
rc.netboot
localtime~orig
efax.rc~previous
ntp.conf~orig
php.ini.default-previous~orig
php.ini.default-5.2-previous
sshd_config~previous
aliases
uucp / .. children: 3
zprofile
/ $Root:
.file
.VolumeIcon.icns
opt / .. children: 0
~/ $Home:
.eclipse / .. children: 3
Music / .. children: 6
.hsvc_0501 / .. children: 2
.gosign / .. children: 23
.nsavvocato / .. children: 6
.install4j
midico.db
SLpct / .. children: 7
20161226-093232_lap01.png
…
20161226-093232.html
.CFUserTextEncoding
Nuova cartella con elementi / .. children: 1
20161226-093232_lap02.png
.cnsavvocatoopen / .. children: 27
moduloAdesione_BRZCLL76H06E730H (1).pdf
iCloud Drive (Archivio) / .. children: 3
Pictures / .. children: 13
rubitrack_activity.css
Desktop / .. children: 28
Library / .. children: 107
.dat
.oracle_jre_usage / .. children: 4
.android / .. children: 2
.cups / .. children: 1
Sites / .. children: 1
.bash_sessions / .. children: 13
revisione albo 2024.pdf
20161226-093232_chart.png
Public / .. children: 3
.dropbox / .. children: 15
.cisco / .. children: 1
Movies / .. children: 6
Applications / .. children: 3
Dropbox
.Trash / .. children: 4
AttiRegistro / .. children: 6
Documents / .. children: 55
.mono / .. children: 1
Downloads / .. children: 180
20161226-093232_activity.png
.cache / .. children: 1
.dike / .. children: 16
.bash_history
~/Library:
Receipts / .. children: 7
Daemon Containers / .. children: 2
com.apple.appleaccountd / .. children: 1
Filters / .. children: 1
CloudStorage / .. children: 2
studentd / .. children: 3
Staging / .. children: 0
HomeKit / .. children: 15
DES / .. children: 3
com.apple.WatchListKit / .. children: 2
com.apple.aiml.instrumentation / .. children: 2
Translation / .. children: 2
Trial / .. children: 4
Google / .. children: 2
Contacts / .. children: 1
Family / .. children: 1
ResponseKit / .. children: 3
AppleMediaServices / .. children: 2
Cisco / .. children: 1
com.apple.icloud.searchpartyd / .. children: 17
DataAccess / .. children: 1
SafariSandboxBroker / .. children: 0
Personas / .. children: 3
DuetExpertCenter / .. children: 8
HTTPStorages / .. children: 64
DataDeliveryServices / .. children: 1
FrontBoard / .. children: 3
News / .. children: 1
Biome / .. children: 7
IntelligencePlatform / .. children: 23
Shortcuts / .. children: 5
Dropbox / .. children: 1
Finance / .. children: 9
Weather / .. children: 19
ContainerManager / .. children: 6
ScreenRecordings / .. children: 1
Intents / .. children: 1
PersonalizationPortrait / .. children: 9
Photos / .. children: 1
Accessibility / .. children: 6
VoiceTrigger / .. children: 1
Reminders / .. children: 2
com.apple.bluetooth.services.cloud / .. children: 4
com.apple.iTunesCloud / .. children: 3
StatusKit / .. children: 1
DoNotDisturb / .. children: 1
~/Library/Application Support:
Firefox / .. children: 5
Librarian / .. children: 0
com.apple.sbd / .. children: 1
com.apple.replayd / .. children: 0
com.apple.voicememos / .. children: 1
DropboxElectron / .. children: 9
com.GoPro.goproapp.GoProDeviceService / .. children: 2
SyncServices / .. children: 1
com.apple.kvs / .. children: 1
Mozilla / .. children: 2
com.apple.transparencyd / .. children: 6
com.microsoft.ApplicationInsights / .. children: 1
com.apple.touristd / .. children: 6
DiskImages / .. children: 1
CoreParsec / .. children: 0
com.apple.ap.promotedcontentd / .. children: 3
rubiTrack / .. children: 1
com.GoPro.goproapp.GoProMediaFolderService / .. children: 2
com.apple.exchangesync / .. children: 0
Animoji / .. children: 3
com.apple.akd / .. children: 2
zoom.us / .. children: 2
MobileSync / .. children: 2
JxBrowser / .. children: 1
com.apple.QuickLook / .. children: 1
eMuleTorrentgeoip / .. children: 1
uTorrent / .. children: 232
com.GoPro.goproapp.GoProPushNotificationService / .. children: 2
Google / .. children: 4
Microsoft / .. children: 3
eu.virtualtraining.rouvy.mac / .. children: 4
com.apple.MediaPlayer / .. children: 1
Oracle / .. children: 1
dmd / .. children: 0
Zwift / .. children: 10
iMovie / .. children: 1
webrtc-plugin / .. children: 1
SkyDM / .. children: 7
GoSign Desktop / .. children: 23
Cisco / .. children: 1
webrtc-everywhere / .. children: 2
com.apple.NewDeviceOutreach / .. children: 1
Webex Meetings / .. children: 3
CEF / .. children: 1
com.GoPro.goproapp.GoProMediaService / .. children: 3
com.apple.AssistiveControl / .. children: 1
com.GoPro.goproapp.GoProExporterService / .. children: 1
com.GoPro.goproapp.GoProUpdateService / .. children: 1
TrustedPeersHelper / .. children: 0
com.GoPro.goproapp.GoProMsgBus / .. children: 1
Adobe / .. children: 10
Chromium / .. children: 0
org.videolan.vlc / .. children: 1
Garmin / .. children: 4
NotificationCenter / .. children: 1
com.sqwarq.DetectX-Swift / .. children: 4
com.GoPro.goproapp.GoProAlertService / .. children: 2
System Preferences / .. children: 0
Aperture / .. children: 0
Sky Go / .. children: 43
com.apple.ContextStoreAgent / .. children: 0
voicememod / .. children: 0
FileProvider / .. children: 10
com.GoPro.goproapp.GoProShareService / .. children: 2
FaceTime / .. children: 3
Dropbox / .. children: 15
com.apple.AMPLibraryAgent / .. children: 2
Preview / .. children: 0
com.apple.windowmanager / .. children: 1
LibreOffice / .. children: 1
com.GoPro.goproapp.GoProMusicService / .. children: 4
µTorrent / .. children: 1
com.cherpake.macrc.server / .. children: 10
com.GoPro.goproapp.GoProIDService / .. children: 2
uTorrent Web / .. children: 9
AskPermission / .. children: 0
com.GoPro.goproapp.GoProAnalyticsService / .. children: 2
WebEx Folder / .. children: 3
com.apple.avfoundation / .. children: 1
transparencyd / .. children: 0
namirial-sign / .. children: 13
eMuleTorrent / .. children: 4
TorBrowser-Data / .. children: 3
syncdefaultsd / .. children: 0
Avvia GoSign Desktop / .. children: 8
GoPro / .. children: 1
com.apple.RemoteManagementAgent / .. children: 3
WhatsApp / .. children: 40
Policy / .. children: 1
aMule / .. children: 26
com.GoPro.goproapp / .. children: 1
OpenOffice / .. children: 1
JREInstaller / .. children: 1
~/Library/Safari/Extensions:
Extensions.plist
~/Library/Internet Plug-Ins:
/Users/Shared:
Apowersoft / .. children: 2
Previously Relocated Items 1 / .. children: 3
SC Info / .. children: 0
Relocated Items / .. children: 2
Previously Relocated Items 2 / .. children: 3
Previously Relocated Items 3 / .. children: 3
Previously Relocated Items 4 / .. children: 3
Previously Relocated Items / .. children: 4
Canon_Inc_IC / .. children: 2
.betamigrated
/Applications:
PKIManager-bit4id.app
VLC.app
Cisco Webex Meetings.app
Google Chrome.app
Dropbox.app
Dike.app
DetectX Swift.app
GoSign-Desktop.app
GoPro Quik.app
Microsoft Silverlight
zoom.us.app
WhatsApp.app
LibreOffice.app
FixDTMac64.app
uTorrent Web.app
OpenOffice.app
Consolle Avvocato Silver.app
The Unarchiver.app
DesktopTelematico.app
bit4id / .. children: 1
… Remote for Mac.app
DikeX.app
Firefox.app
SLpct.app
Rouvy.app
Microsoft Teams.app
Zwift.app
Namirial Sign.app
Garmin Express.app
/Library:
Apple / .. children: 3
DropboxHelperTools / .. children: 2
OSAnalytics / .. children: 2
StagedDriverExtensions / .. children: 0
Catacomb / .. children: 2
Google / .. children: 1
InstallerSandboxes / .. children: 2
KernelCollections / .. children: 1
StagedDesktopPictures / .. children: 0
DriverExtensions / .. children: 0
Automator / .. children: 1
Bluetooth / .. children: 7
User Template / .. children: 41
bit4id / .. children: 4
SystemExtensions / .. children: 1
/Library/Application Support:
com.apple.backgroundassets.user / .. children: 0
Mozilla / .. children: 1
Macromedia / .. children: 2
Microsoft / .. children: 3
BTServer / .. children: 7
Oracle / .. children: 1
Adobe / .. children: 17
livefsd / .. children: 0
Canon_Inc_IC / .. children: 2
/Library/Extensions:
JMicronATA.kext
EPSONProjectorAudio.kext
/Library/Internet Plug-Ins:
AdobeAAMDetect.plugin
AdobePDFViewer.plugin
GarminGpsControl.plugin
webrtc-plugin.plugin
Silverlight.plugin
AdobePDFViewerNPAPI.plugin
JavaAppletPlugin.plugin
/Library/Managed Preferences:
*-- Folder doesn't exist or is inaccessible --*
/Library/PrivilegedHelperTools:
com.adobe.ARMDC.SMJobBlessHelper
us.zoom.ZoomDaemon
com.adobe.ARMDC.Communicator
/Library/ScriptingAdditions:
/Library/StartupItems:
/Library/Updates:
ProductMetadata.plist
052-69305 / .. children: 3
index.plist
Top Processes:
%CPU PID COMMAND
179.5 643 contactsd
38.1 1910 assistant_servic
35.7 1911 AddressBookManag
32.7 623 siriknowledged
8.4 360 WindowServer
7.2 0 kernel_task
1.1 614 calaccessd
0.9 605 assistantd
0.6 1638 DropboxFileProvi
0.4 352 bluetoothd