userinterface language setting

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jwatsn2009
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I have to install this on Japanese Windows 7 but I want English user interface

I go to tools/options/language settings…. but it won’t allow me to change the user interface to English

Anybody can help with this? Seems a straightforward problem that many people may have, and there should be a straightforward solution to this.

Thanks

oweng
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during install?
Was English selected during the install process? If not try running the installer again.
jwatsn2009
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not an option
the installer offers NO option to install as English

this is part of the problem

the installation does NOT allow selecting a language, the program automatically selects the language of the OS

the option to select a different user interface language from tools/options/language settings does NOT allow selecting another language

why why why is this proving so difficult or impossible?

oweng
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custom setup?
Maybe the installer has changed but the instructions here indicate that the Custom options offers language selection.
Lupp
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Would you mind...
…to tell us the exact name of the installer file (msi) you used? Basically there is only one installer file for Win32 and one for Win64 for more recent versions. It should support all the UI languages available. (Help packs and thesaurusses are a different thing.)

As I only remember one person who lived in Japan and used English UI (switching now and then), I would suggest to read this thread of another forum he answered a related question in. (Unfortunately ROSt52 was not seen on the forum since 2016-01-29.)


Currently installed: LibO V5.1.2 on Windows 10
Maybe we might! (Create a powerful UFO: United Free Office!) Lupp from München
jwatsn2009
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user interface still not in English
to answer one person’s question, the installer is: LibreOffice_5.1.1_Win_x86.msi

the “related query” referred to above was from someone who had the same problem and was also (apparently) never able to find a solution

I have deleted (uninstalled) as well as deleted the remaining folder and subfolders and installed afresh, same problem

permit me to “vent” a little here.

I think this is a really stupid problem, and all the more unforgivable because the “original” suite, namely OpenOffice, (but not the original original at all) from which LibreOffice begged copied or stole the source did have a selection before you downloaded it, and then you would get an installer customized for that language.

So, bottom line, thanks (sincerely) to those who bothered to reply, but there doesn’t seem to be a solution. Unbelievable!

oweng
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interesting / bug
Thanks with persisting with us. I understand you are frustrated by the installer experience under Windows and doubtless you are not the only one. I rarely use that platform and did not realise there is a known bug relating to language selection: tdf#63827. It appears to be a problem with limitations on how the installer SDK behaves. Other SDKs can get around the issue somehow.

Also note bug tdf#45138 which describes an old edge case where config file settings in the user directory can result in confusing mixed lingual UI display. I am not sure if these OS user account settings can be used as a workaround or not. It is probably playing with fire to try this approach, so unless you really know what you are doing I would consider this purely information only.

Lupp
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Only for clarification
@jwatsn2009 : I am “the person who asked a question” (concerning the installer). My nickname here is Lupp. (I did not use a 32 bit version for a while now, but you surely missed to give the fourth digit for the version.)

This aside, concerning the link I recommended to visit: I did, of course, not refer to the question and the state of the questioner’s system, but to the very detailed answer by ROSt52 which obviously worked for him. (I did not yet study in detail the bug reports Owen linked to above.)

Unfortunately I cannot test with a computer having a Win “localized” for Japan by MS. If I call the (identical) same installer for my LibO a second time, I get offered to make changes, and if I choose this option, I get explicitly offered to install additional UI languages. Thus I still hope the LibO installer will do it this way on a system in Japan, too. What do you actually see in the first dialog opened by the installer on its SECOND run? Isn’t there an option to ‘Change’ (in Japanese presumably) in the first place?* If there is one, what does happen if you choose the ‘Change’ option? Isn’t there an offer of ‘Additional languages for the UI’ (in Japanese again)? … I would assume this is not an issue like the ‘Default Installer Language’ bug, and I think it also is not covered by the other bug. Would you be so kind to again answer “one person’s question”?


Currently installed: LibO V5.1.2 on Windows 10
Maybe we might! (Create a powerful UFO: United Free Office!) Lupp from München
jwatsn2009
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user interface language
Thanks for your patience, Lupp.

First, the installer (you mean the file I downloaded in order to install the program?) is as I mentioned, and there is no fourth number. However, when I open the program and get the information about the program, then the fourth number is “3” So, the version I installed was 5.1.1.3 but the installer is named “LibreOffice_5.1.1_Win_x86.msi”

Second, I have followed the detailed instructions from ROSt52 exactly, but when it gets to the part where you select the user interface language (the data box framed in red, in the second screen shot helpfully provided), it does not provide any alternative language option – actually it provides two: one is “Japanese” and the other is “Standard – Japanese”

Third, I followed his advice about removing program COMPLETELY (including the folder and the “user profile” that was left behind), and then re-installed afresh, but same problem.

Finally, “Ohsobored” (the other guy from Japan) responded to ROSt52 with the same results I got, namely, he did as instructed and did not get any other optional language to select.

I suspect that IF it is really possible to have the language option on a truly fresh install, then I might have to dip into the registry, but you know, I have to ask myself if it is worth it to try and screw with that and then wind up with an even bigger mess on my hands. There is another way to test this (perhaps) and that is to try and install on a different machine that has never met LibreOffice before, that should surely as “clean” as it gets.

Anyhow, enjoy your coffee, and thanks again

Lupp
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Still trying
You surely noticed that there also was an approach different from what ROSt52 described in my post. It did not try to force a “really fresh install”. What did you actually see if you called the installer of the same version a second time while LibO already was installed? I am getting a triple choice (in my case in German) to the effect:

1. ‘Change’

2. ‘Repair’

3. ‘Remove’

Having chosen ‘Change’ I get offered the option to select ‘Additional languages for the user interface’ in the second place of a very short list consisting of two entries. Clicking on the expansion symbol left of the icon should open the list for selection.

Is this different in your case?


Currently installed: LibO V5.1.2 on Windows 10
Maybe we might! (Create a powerful UFO: United Free Office!) Lupp from München

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