quando il MB è in stop con lo schermo chiuso si riavvia spontaneamente quasi ogni giorno. Alcune volte "resiste" di più (2 o 3 giorni) ma è raro.
Aggiungo che:
1) ha fatto così praticamente dall'acquisto (5 mesi fa circa);
2) l'ho fatto controllare presso un Apple Store dove hanno eseguito un loro diagnostico che non ha evidenziato problemi hardware;
3) ho da poco aggiornato a High Sierra in modo pulito e non ho importato alcunché reinstallando tutto da capo. Il riavvio è comunque presente;
4) mai un Kernel Panic;
5) ho resettato più volte NVRAM e SMC.
Ho contattato il supporto Apple che mi ha fatto ripetere i reset e mi ha consigliato di portarlo in assistenza se si ripete.
Avete suggerimenti?
Vi ringrazio.
Allego l'ultimo EtreCheck:
Codice: Seleziona tutto
EtreCheck version: 3.4.6 (460) Report generated 2017-11-08 20:40:57 Download EtreCheck from https://etrecheck.com Runtime: 1:56 Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities. Click the [Details] links for more information about that line.
Problem: Computer is restarting Description:
Daily restart when laptop is closed in standby
Hardware Information: ⓘ
MacBook Pro (15-inch, 2017) [Technical Specifications] - [User Guide] - [Warranty & Service] MacBook Pro - model: MacBookPro14,3 1 2,9 GHz Intel Core i7 (i7-7820HQ) CPU: 4-core 16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB LPDDR3 2133 MHz ok
BANK 1/DIMM0
8 GB LPDDR3 2133 MHz ok Handoff/Airdrop2: supported Wireless: en0: 802.11 a/b/g/n/ac Battery: Health = Normal - Cycle count = 39 iCloud Quota: 27.81 GB available
Video Information: ⓘ
Intel HD Graphics 630 - VRAM: 1536 MB Color LCD 3360 x 2100 Radeon Pro 560 - VRAM: 4 GB
Disk Information: ⓘ
APPLE SSD SM0512L disk0: (500,28 GB) (Solid State - TRIM: Yes) (disk0s1) <not mounted> [EFI]: 315 MB (disk0s2) <not mounted> [APFS Container]: 499.96 GB
USB Information: ⓘ
USB30Bus Apple Inc. iBridge USB31Bus USB31Bus
Thunderbolt Information: ⓘ Apple Inc. thunderbolt_bus_1 Apple Inc. thunderbolt_bus_0
Virtual disks: ⓘ
MacBook HD (disk1s1 - APFS) / [Startup]: 499.96 GB (359.40 GB free) Physical disk: disk0s2 499.96 GB (359.40 GB free) (disk1s2) <not mounted> [Preboot]: 499.96 GB
Physical disk: disk0s2 499.96 GB (disk1s3) <not mounted> [Recovery]: 499.96 GB
Physical disk: disk0s2 499.96 GB (disk1s4) /private/var/vm [VM]: 499.96 GB
Physical disk: disk0s2 499.96 GB
System Software: ⓘ macOS High Sierra 10.13.1 (17B48) - Time since boot: less than an hour
Gatekeeper: ⓘ Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Hands Off!.app [loaded] com.metakine.handsoff.driver (3.2.4 - SDK 10.9) [Lookup]
/Applications/Internet/VPNForever.app [not loaded] net.tunnelblick.tun (20111101 (Tunnelblick build 4054)) [Lookup]
/Applications/Utilities/DiskWarrior.app [not loaded] com.alsoft.Preview (5.0 - SDK 10.5) [Lookup]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks [loaded] 172 Apple tasks [running] 109 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 32 Apple tasks [loaded] 172 Apple tasks [running] 125 Apple tasks
Launch Agents: ⓘ
[running] com.bjango.istatmenus.agent.plist (Bjango Pty Ltd - installed 2017-11-05) [Lookup [running] com.bjango.istatmenus.status.plist (Bjango Pty Ltd - installed 2017-11-05) [Lookup [running] com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2017-11-05) [Look Launch Daemons: ⓘ
[running] com.bjango.istatmenus.daemon.plist (Bjango Pty Ltd - installed 2017-11-05) [Looku [loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2017-11-05) [L [loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-11-06) [Looku [running] com.metakine.handsoff.daemon.plist (One Periodic Inc. - installed 2017-11-05) [Loo
User Launch Agents: ⓘ [loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-11-05) [ [not loaded] com.valvesoftware.steamclean.plist (? c31f4ec8 6db598b5 - installed 2017-11-0 [Lookup]
User Login Items: ⓘ DiskWarriorStarter Applicazione (/Applications/Utilities/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app) Dropbox Applicazione (/Applications/Dropbox.app) iTunesHelper Applicazione (Apple, Inc. - installed 2017-11-05) (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) LaunchBar Applicazione (/Applications/LaunchBar.app) Micro Snitch Open At Login Helper SMLoginItem - Hidden (Apple, Inc. - installed 2017-11-05) (/Applications/Micro Snitch.app/Contents/Library/LoginItems/Micro Snitch Open At Login Help CloudKitJS Callback URL SMLoginItem - Hidden (AgileBits Inc. - installed 2017-11-05) (/Applications/1Password 6.app/Contents/Library/LoginItems/ 2BUA8C4S2C.com.agilebits.onepassword4-helper.app)
Internet Plug-ins: ⓘ QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Safari Extensions: ⓘ
[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-11-05) [enabled] 1Password - AgileBits - https://agilebits.com/onepassword (installed 2017-11-07
3rd Party Preference Panes: ⓘ None
Time Machine: ⓘ Time Machine not configured!
Top Processes by CPU: ⓘ
71% mds_stores 65% SubmitDiagInfo 64% mdworker 63% mdworker 51%
mdworker
Top Processes by Memory: ⓘ 1.10 GB kernel_task 327 MB Safari 247 MB mds_stores 178 MB Dropbox 134 MB photoanalysisd
Top Processes by Network Use: ⓘ
Input Output Process name 97 KB 135 KB Dropbox 19 KB 143 KB biometrickitd 61 KB 1022 B com.apple.Safari.SafeBrowsing.Service 31 KB 12 KB cloudd 27 KB 15 KB mDNSResponder
Top Processes by Energy Use: ⓘ
91.10 SubmitDiagInfo
89.66 mdworker
85.64 mdworker
83.92 mdworker
80.48 mdworker
Virtual Memory Information: ⓘ
9.68 GB Available RAM
6.74 GB Free RAM
6.32 GB Used RAM
2.94 GB Cached files 0 B Swap Used
Software installs (last 30 days): ⓘ
1Password: (installed 2017-11-05) StuffIt Deluxe 16.0: (installed 2017-11-05) Micro Snitch: 1.2 (installed 2017-11-05) musiXmatch lyrics: 2.2.3 (installed 2017-11-05) I Ching: 2.1.1 (installed 2017-11-05) Remote for Mac: (installed 2017-11-05) CleanMyDrive 2: 2.1.10 (installed 2017-11-07) DxO Perspective: 1.0.6 (installed 2017-11-07) DxO OpticsPro for Photos: 1.4.3 (installed 2017-11-07)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ