Imac Late 2013 e schermo nero

Problemi con il Mac, componenti o periferiche

Moderatore: ModiMaccanici

fabrizio252
Stato: Non connesso
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Iscritto il: gio, 26 apr 2018 12:10
Messaggi: 3

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Ciao tutti da qualche giorno il mio iMac presenta questo problema improvvisamente lo schermo diventa nero aspetto una decina di secondi premo un tasto sulla tastiera oppure clicco con il mouse e la schermata si riavvia dopo circa 20-30 secondi nuovamente schermo buio , cosa può essere?

di seguito il report effettuato con Etrececk



EtreCheck version: 3.4.5 (455)

Report generated 2018-04-23 21:11:15

Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;

Runtime: 50:47

Performance: Poor



Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.



Problem: Other problem



Hardware Information: ⓘ

iMac (21.5-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,1

1 2,7 GHz Intel Core i5 (i5-4570R) CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n/ac

iCloud Quota: 3.05 GB available

iCloud Status: 4 pending files



Video Information: ⓘ

Intel Iris Pro - VRAM: 1536 MB

iMac 1920 x 1080



Disk Information: ⓘ

APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 999.35 GB

(disk0s3) <not mounted> [Recovery]: 650 MB



USB Information: ⓘ

USB30Bus

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)



Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus



Virtual disks: ⓘ

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 998.99 GB (853.09 GB free)

Physical disk: disk0s2 999.35 GB Online



System Software: ⓘ

macOS High Sierra 10.13.3 (17D102) - Time since boot: less than an hour



Gatekeeper: ⓘ

Mac App Store and identified developers



Kernel Extensions: ⓘ

/Applications/Capture One.app

[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Lookup]



/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.2 - SDK 10.13) [Lookup]

[loaded] com.paragon-software.filesystems.ntfs (15.1.70 - SDK 10.10) [Lookup]



/System/Library/Extensions

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Lookup]



System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 183 Apple tasks

[running] 99 Apple tasks



System Launch Daemons: ⓘ

[not loaded] 36 Apple tasks

[loaded] 189 Apple tasks

[running] 106 Apple tasks



Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-10-06) [Lookup]

[not loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-11-14) [Lookup]

[not loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-03) [Lookup]

[not loaded] com.google.keystone.agent.plist (Google Inc. - installed 2016-01-06) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-03-28) [Lookup]

[running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2018-04-16) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2018-04-23) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-04-23) [Lookup]



Launch Daemons: ⓘ

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-11-14) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-02-03) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google Inc. - installed 2016-01-06) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-04-23) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-03-28) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-03-28) [Lookup]

[running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2018-01-17) [Lookup]

[loaded] com.paragon-software.ntfs.loader.plist (Apple, Inc. - installed 2018-01-19)

[running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2017-12-13) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-01-14) [Lookup]

[running] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2018-04-23) [Lookup]



User Launch Agents: ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-14) [Lookup]

[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-07) [Lookup]



Internet Plug-ins: ⓘ

AdobeAAMDetect: 3.0.0.0 (installed 2017-11-14) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2018-03-28)



3rd Party Preference Panes: ⓘ

FUSE for OS X (OSXFUSE) (installed 2016-01-18) [Lookup]

MacFUSE (installed 2016-08-17) [Lookup]

NTFS (installed 2017-12-13) [Lookup]

NTFS-3G (installed 2016-08-17) [Lookup]



Time Machine: ⓘ

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 998.99 GB Disk used: 145.89 GB

Destinations:

[redacted] [Local]

Total size: 999.86 GB

Total number of backups: 16

Oldest backup: 28/01/17, 11:40

Last backup: 12/01/18, 20:50

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 145.89 GB X 3)



Top Processes by CPU: ⓘ

14% cloudd

12% kernel_task

5% mdworker

4% mdworker

4% mdworker



Top Processes by Memory: ⓘ

741 MB kernel_task

123 MB Mail

86 MB mds_stores

82 MB WindowServer

76 MB Finder



Top Processes by Network Use: ⓘ

Input Output Process name

22 KB 2 MB nsurlsessiond

2 MB 6 KB Mail

129 KB 117 KB mDNSResponder

7 KB 5 KB netbiosd

4 KB 3 KB TeamViewer_Service



Top Processes by Energy Use: ⓘ

5.22 WindowServer

4.00 Mail

1.24 bluetoothd

0.78 nsurlsessiond



Virtual Memory Information: ⓘ

5.29 GB Available RAM

98 MB Free RAM

2.71 GB Used RAM

5.20 GB Cached files

0 B Swap Used



Software installs: ⓘ

Malwarebytes for Mac: (installed 2018-03-28)

product: (installed 2018-04-16)



Install information may not be complete.

grazie a tutti

Fabrizio

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