Salve, il mio post si ricollega all'argomento di almeno altri due post, anche se non sono riuscito a capire se c'è una causa comune oppure no. Da qualche giorno, in maniera del tutto improvvisa e inusuale, ho cominciato a subire un notevole rallentamento del Mac. Il monitoraggio attività mi dice che il processo UserEventAgent arriva a consumare tutta la memoria e oltre e la CPU viene impegnata fino al 90-95%, sempre dallo stesso processo. Il fenomeno è progressivo: la memoria viene impegnata progressivamente, fino all'esaurimento, con un tempo che può variare ed avviene anche in assenza di applicazioni aperte. La cosa curiosa è che se effettuo l'accesso al Mac da un altro utente amministratore (da me creato) il fenomeno non si verifica più. Qui di seguito posto i risultati con Etrecheck effettuati dai due diversi utenti, non so se questo possa essere utile. Infine, volevo qualche suggerimento su quale app gratuita utilizzare per disinstallare applicazioni di terze parti: ne ho accumulate tante sul Mac che non uso e penso che un pò di pulizia in questo senso sia necessaria. Se ho capito sconsigliate l'uso di CleanMyMac per tutto, anche per disinstallare applicazioni.
Qui di seguito il report di Etrecheck quando viene rilevato il problema (utente che uso di solito):
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-10 19:12:38
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 6:18
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (27-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac10,1
1 3,06 GHz Intel Core 2 Duo (Duo) CPU: 2-core
12 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
iCloud Quota: 38.16 GB available
Video Information: ⓘ
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
Disk Information: ⓘ
APPLE HDD HUA722010CLA330 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (678.41 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N ()
USB Information: ⓘ
USBBus
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USBBus
Apple Computer, Inc. IR Receiver
USB20Bus
Apple Inc. Built-in iSight
USB20Bus
Apple Internal Memory Card Reader
System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Clean up: ⓘ
~/Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist
/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resources/gconsync --sync com.google.ContactSync --periodic
Executable not found!
~/Library/LaunchAgents/com.macpaw.CleanMyMac.trashSizeWatcher.plist
~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool -watchTrashSize
Executable not found!
2 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.6) [Lookup]
Startup Items: ⓘ
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 171 Apple tasks
[running] 67 Apple tasks
[killed] 41 Apple tasks
41 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 34 Apple tasks
[loaded] 187 Apple tasks
[running] 81 Apple tasks
[killed] 29 Apple tasks
29 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-02-12) [Lookup]
[loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2016-02-21) [Lookup]
[failed] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? db42063d 72ac4dde - installed 2017-08-29) [Lookup]
Launch Daemons: ⓘ
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2016-02-21) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-30) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-26) [Lookup]
[loaded] com.adobe.versioncueCS3.plist (? ed9c4db4 9b3e398d - installed 2007-10-05) [Lookup]
[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2011-09-19)
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-08)
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-15) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2013-12-05) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-12-09) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (? 689758eb 56e8a673 - installed 2015-07-01) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist (Thomas CLEMENT - installed 2016-02-21) [Lookup]
[loaded] com.timesoftware.timemachineeditor.helper.plist (Thomas CLEMENT - installed 2015-03-07) [Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (? c8cc50de bbb765af - installed 2017-11-18) [Lookup]
[running] com.amazon.music.plist (? 7c73c27a de67f3c1 - installed 2015-06-27) [Lookup]
[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2008-12-16)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-27) [Lookup]
[failed] com.google.GoogleContactSyncAgent.plist (? d5fb572a 0 - installed 2012-10-02) [Lookup] - /System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resources/gconsync: Executable not found!
[running] com.hp.devicemonitor.plist (HP Inc. - installed 2017-12-10) [Lookup]
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist (? 236c700d 0 - installed 2012-06-06) [Lookup] - ~/Library/Application Support/CleanMyMac/CleanMyMacHelperTool: Executable not found!
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (MacPaw Inc. - installed 2013-12-27) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2013-12-27) [Lookup]
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2013-12-05) [Lookup]
Internet Plug-ins: ⓘ
OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-13) [Lookup]
Flip4Mac WMV Plugin: 2.4.1.4 (installed 2012-01-18) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2016-02-21) [Lookup]
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-18) [Lookup]
AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-18) [Lookup]
Silverlight: 5.1.40728.0 (installed 2015-11-15) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.187 (installed 2017-11-18) [Lookup]
PepperFlashPlayer: 27.0.0.187 (installed 2017-11-18) [Lookup]
SharePointBrowserPlugin: 14.5.7 (installed 2015-10-14) [Lookup]
AdobePDFViewer: 11.0.23 (installed 2017-11-18) [Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-17)
JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-29) Check version
User internet Plug-ins: ⓘ
RealPlayer Plugin: Unknown
Safari Extensions: ⓘ
[not loaded] GmailThis - Pedrocc - http://www.pedrocc.com/safari" onclick="window.open(this.href);return false; (installed 2010-07-28)
[enabled] Widgets - Amberlight - http://amberlightapps.com/widgetsbar/" onclick="window.open(this.href);return false; (installed 2014-10-18)
[not loaded] GMail Counter - Elia Cereda - http://elix14.altervista.org/Extensions ... 20Counter/" onclick="window.open(this.href);return false; (installed 2010-07-28)
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-26) [Lookup]
Flip4Mac WMV (installed 2011-11-23) [Lookup]
Java (installed 2017-08-29) [Lookup]
Launchpad-Control (installed 2012-02-19) [Lookup]
Logitech Control Center (installed 2007-11-17) [Lookup]
MagicPrefs (installed 2012-04-21) [Lookup]
MenuMeters (installed 2012-07-16) [Lookup]
MySQL (installed 2009-03-24) [Lookup]
Perian (installed 2011-07-23) [Lookup]
Widget Manager (installed 2006-10-10) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 320.94 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 41
Oldest backup: 7-03-2015, 3:52
Last backup: 19-03-2017, 20:50
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 320.94 GB X 3)
Top Processes by CPU: ⓘ
90% UserEventAgent
27% kernel_task
7% secd
3% WindowServer
3% HP Device Monitor
Top Processes by Memory: ⓘ
5.64 GB kernel_task
1.35 GB UserEventAgent
99 MB Safari
46 MB com.apple.WebKit.Networking
38 MB Finder
Top Processes by Network Use: ⓘ
Input Output Process name
37 KB 28 KB mDNSResponder
27 KB 34 KB apsd
4 KB 1 KB netbiosd
0 B 96 B SystemUIServer
Top Processes by Energy Use: ⓘ
81.96 UserEventAgent
3.46 WindowServer
1.48 HP Device Monitor
1.44 Activity Monitor
Virtual Memory Information: ⓘ
1.47 GB Available RAM
680 MB Free RAM
10.53 GB Used RAM
823 MB Cached files
8.60 GB Swap Used
Software installs (last 30 days): ⓘ
Adobe Reader XI (11.0.23): (installed 2017-11-18)
Adobe Flash Player: (installed 2017-11-18)
Adobe Pepper Flash Player: (installed 2017-11-18)
Evernote: 6.13.1 (installed 2017-12-02)
App Cleaner & Uninstaller: 4.6 (installed 2017-12-09)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-09 17:09:57 Core Sync.app Crash [Open]
2017-12-09 16:51:42 cloudd Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/*/Library/Caches/*/Assets deleted/renamed, crashing.'
terminating with uncaught exception of type NSException
abort() called
2017-12-09 16:51:39 Adobe Desktop Service.app Crash [Open]
Questo invece il report sull'utente amministratore che non ha il problema di rallentamento:
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-10 19:49:11
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 4:35
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (27-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac10,1
1 3,06 GHz Intel Core 2 Duo (Duo) CPU: 2-core
12 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
iCloud Quota: 38.16 GB available
Video Information: ⓘ
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
Disk Information: ⓘ
APPLE HDD HUA722010CLA330 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (682.66 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N ()
USB Information: ⓘ
USBBus
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USBBus
Apple Computer, Inc. IR Receiver
USB20Bus
Apple Inc. Built-in iSight
USB20Bus
Apple Internal Memory Card Reader
System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Capture One.app
[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Lookup]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (1.6) [Lookup]
Startup Items: ⓘ
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 176 Apple tasks
[running] 102 Apple tasks
[killed] One Apple task
one process killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 34 Apple tasks
[loaded] 184 Apple tasks
[running] 102 Apple tasks
[killed] 11 Apple tasks
11 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-02-12) [Lookup]
[loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2016-02-21) [Lookup]
[failed] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? db42063d 72ac4dde - installed 2017-08-29) [Lookup]
Launch Daemons: ⓘ
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2016-02-21) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-30) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-26) [Lookup]
[loaded] com.adobe.versioncueCS3.plist (? ed9c4db4 9b3e398d - installed 2007-10-05) [Lookup]
[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2011-09-19)
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-08)
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-15) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2013-12-05) [Lookup]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-12-09) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (? 689758eb 56e8a673 - installed 2015-07-01) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-22) [Lookup]
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist (Thomas CLEMENT - installed 2016-02-21) [Lookup]
[loaded] com.timesoftware.timemachineeditor.helper.plist (Thomas CLEMENT - installed 2015-03-07) [Lookup]
User Launch Agents: ⓘ
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-12-09) [Lookup]
Internet Plug-ins: ⓘ
OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-13) [Lookup]
Flip4Mac WMV Plugin: 2.4.1.4 (installed 2012-01-18) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2016-02-21) [Lookup]
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-18) [Lookup]
AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-18) [Lookup]
Silverlight: 5.1.40728.0 (installed 2015-11-15) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.187 (installed 2017-11-18) [Lookup]
PepperFlashPlayer: 27.0.0.187 (installed 2017-11-18) [Lookup]
SharePointBrowserPlugin: 14.5.7 (installed 2015-10-14) [Lookup]
AdobePDFViewer: 11.0.23 (installed 2017-11-18) [Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-17)
JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-29) Check version
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-26) [Lookup]
Flip4Mac WMV (installed 2011-11-23) [Lookup]
Java (installed 2017-08-29) [Lookup]
Logitech Control Center (installed 2007-11-17) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 316.68 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 41
Oldest backup: 07/03/15, 03:52
Last backup: 19/03/17, 20:50
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 316.68 GB X 3)
Top Processes by CPU: ⓘ
5% accountsd
4% WindowServer
4% com.apple.preferences.internetaccounts.remoteservice
3% SafariBookmarksSyncAgent
3% com.apple.iCloudHelper
Top Processes by Memory: ⓘ
1012 MB kernel_task
104 MB mds_stores
75 MB com.apple.preferences.internetaccounts.remoteservice
68 MB Mail
67 MB sandboxd
Top Processes by Network Use: ⓘ
Input Output Process name
1 MB 5 KB com.apple.preferences.internetaccounts.remoteservice
61 KB 41 KB mDNSResponder
48 KB 31 KB apsd
31 KB 8 KB com.apple.iCloudHelper
24 KB 10 KB gamed
Top Processes by Energy Use: ⓘ
10.88 fontd
7.26 WindowServer
3.06 mds
2.88 com.apple.preferences.internetaccounts.remoteservice
Virtual Memory Information: ⓘ
9.22 GB Available RAM
4.69 GB Free RAM
2.78 GB Used RAM
4.53 GB Cached files
15 MB Swap Used
Software installs (last 30 days): ⓘ
Adobe Reader XI (11.0.23): (installed 2017-11-18)
Adobe Flash Player: (installed 2017-11-18)
Adobe Pepper Flash Player: (installed 2017-11-18)
Evernote: 6.13.1 (installed 2017-12-02)
App Cleaner & Uninstaller: 4.6 (installed 2017-12-09)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-10 19:47:47 Core Sync.app Crash [Open]
Cause: terminating with uncaught exception of type Poco::SystemException: System exception
abort() called
2017-12-09 16:51:42 cloudd Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/*/Library/Caches/*/Assets deleted/renamed, crashing.'
terminating with uncaught exception of type NSException
abort() called
2017-12-09 16:51:39 Adobe Desktop Service.app Crash [Open]
Grazie mille per l'attenzione!