Problema con uso della memoria e UserEventAgent
Inviato: gio, 07 dic 2017 06:11
Salve a tutti dopo essermi presentato alla comunità ed avere letto un po la maggior parte dei post ho cercato di fare da me seguendo un po i consigli dati agli altri utenti, ma non penso di avere risolto il mio problema.
Il problema come da oggetto si tratta dell'uso sconsiderato della memoria da parte di UserEventAgent dopo minuti dall'avvio il sistema rallenta da paura e non si riesce più a fare nulla, aprendo il monitoraggio dell'attività ho notato che il solo UserEventAgent usa 40 gb di memoria nel momento in cui l'ho chiuso forzatamente il sistema ha ripreso a funzionare ma dopo poco ha ripreso l'usereventagent a masticare ram ...
Quindi ho deciso di seguire i consigli vostri ed ho scaricato Etrechek di cui posto il resoconto nella speranza di avere un vostro aiuto.
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-07 06:11:00
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 15:40
Performance: Poor
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (27-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,1
1 2,66 GHz Intel Core i5 (i5) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
iCloud Quota: 5.00 GB available
Video Information: ⓘ
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
Disk Information: ⓘ
WDC WD20EARS-00MVWB0 disk0: (2 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
iMac27a (disk0s2 - Journaled HFS+) / [Startup]: 999.68 GB (172.05 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
iMac27b (disk0s4 - Journaled HFS+) /Volumes/iMac27b : 999.72 GB (97.29 GB free)
HL-DT-ST DVDRW GA11N ()
USB Information: ⓘ
USB20Bus
hub_device
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Western Digital External HDD
10EADS External disk1: (1 TB)
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
TimeMachine (disk1s2 - Journaled HFS+) /Volumes/TimeMachine : 999.86 GB (205.27 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
VIA Labs, Inc. USB2.0 Hub
Pinnacle PCTV 73e
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: about one hour
Configuration files: ⓘ
/etc/sudoers, File size 2481 but expected 1563
/etc/sysctl.conf - File exists but not expected
/etc/hosts - Count: 9
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Adware: ~/Library/Caches/com.apple.Safari/Extensions/GoPhoto.it V9.0.safariextension
Unknown file: ~/Library/LaunchAgents/com.Safe Surf Finder.plist
~/Library/Application Support/com.Safe Surf Finder/Safe Surf Finder r
Adware: ~/Library/Safari/Extensions/GoPhoto.it V9.0.safariextz
3 possible adware files found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchDaemons/com.devguru.ssconnservice.plist
/Library/LaunchAgents/ss_conn_service
Executable not found!
One orphan file found. [Clean up]
Kernel Extensions: ⓘ
/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (3.6 - SDK 10. [Lookup]
[loaded] com.intel.kext.intelhaxm (6.0.3 - SDK 10.9) [Lookup]
[not loaded] com.kerio.kext.kvnet (8.3.1.2108 - SDK 10.6) [Lookup]
[not loaded] com.lge.driver.LGAndroidmdmcontrol (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidmdmdata (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidndiscontrol (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidndisdata (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidserial (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidusbbus (4.12 - SDK 10.9) [Lookup]
[not loaded] com.metakine.handsoff.driver (3.0.1 - SDK 10.9) [Lookup]
[not loaded] com.microsoft.VirtualPC.Networking.1040 (7.0.2) [Lookup]
[loaded] com.paragon-software.filesystems.ntfs (14.1.83 - SDK 10.5) [Lookup]
[loaded] net.sf.tuntaposx.tap (20150118) [Lookup]
/System/Library/Extensions
[not loaded] au.com.glassechidna.heimdall_usb_shield (6.0) [Lookup]
[loaded] com.corel.painter.PainterAudioDriver (1.0 - SDK 10.9) [Lookup]
[not loaded] com.devguru.driver.SamsungComposite (1.4.45 - SDK 10.6) [Lookup]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Lookup]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.45 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.45 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.45 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.45 - SDK 10.6) [Lookup]
[not loaded] com.samsung.driver.ssudumdrv (1.3) [Lookup]
Startup Items: ⓘ
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 174 Apple tasks
[running] 75 Apple tasks
[killed] 31 Apple tasks
31 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 32 Apple tasks
[loaded] 188 Apple tasks
[running] 85 Apple tasks
[killed] 25 Apple tasks
25 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-08) [Lookup]
[not loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[failed] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-08-08) [Lookup]
[running] com.avast.update-agent.plist (AVAST Software a.s. - installed 2017-09-22) [Lookup]
[loaded] com.avast.userinit.plist (Shell Script bb25154c - installed 2017-09-22) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[running] com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2015-12-03) [Lookup]
[running] com.micromat.TechToolProAgent.plist (? f0e959d1 357ee034 - installed 2014-10-21) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 19de39bc 72ac4dde - installed 2017-12-06) [Lookup]
[running] com.paragon-software.NTFS.fsnotifyagent.plist (? 9bb873bc c5be221f - installed 2016-04-17) [Lookup]
[loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-04-17) [Lookup]
[running] com.rsupport.mobizen2.agent.plist (RSupport - installed 2014-03-10) [Lookup]
[running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-12-07) [Lookup]
[running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-12-07) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2012-09-28) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[not loaded] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-08-08) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-10-10) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-26) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-14)
[loaded] com.avast.init.plist (Shell Script fc55b6fa - installed 2017-09-22) [Lookup]
[loaded] com.avast.uninstall.plist (Shell Script 22f94791 - installed 2017-09-22) [Lookup]
[loaded] com.avast.update.plist (Shell Script d6c32197 - installed 2017-09-22) [Lookup]
[loaded] com.barebones.authd.plist (? 7d7988a6 a8630d60 - installed 2013-03-14) [Lookup]
[failed] com.devguru.ssconnservice.plist (? 51f4c13e 0 - installed 2014-10-20) [Lookup] - /Library/LaunchAgents/ss_conn_service: Executable not found!
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist (Disc Soft Ltd - installed 2016-05-05) [Lookup]
[running] com.elgato.EyeConnect.plist (SHENZHEN GENIATECH INC.,LTD - installed 2017-04-15) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[failed] com.icyblaze.iDocumentHelper.plist (? edbdffed bd40ddb8 - installed 2012-10-23) [Lookup]
[not loaded] com.intel.haxm.plist (? 0 ? - installed 2016-06-12) [Lookup]
[loaded] com.kerio.kvpncsvc.plist (? d763d19f a4d3b9ab - installed 2014-05-15) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (? 753d8be6 f9c12625 - installed 2017-04-17) [Lookup]
[running] com.metakine.handsoff.daemon.plist (? 4c15aef7 60606b4b - installed 2015-12-03) [Lookup]
[running] com.micromat.TechToolProDaemon.plist (? 75138801 e81c64b - installed 2014-10-21) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-11-08) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-23) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-06) [Lookup]
[loaded] com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2017-10-25)
[loaded] com.prosofteng.DriveGenius.locum.plist (? c8db10d3 e1f1f84a - installed 2014-10-21) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24) [Lookup]
[running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-12-07) [Lookup]
[loaded] com.tidalpoolsoftware.macproxy.kext.plist (Apple, Inc. - installed 2017-10-25)
[running] com.zyxel.ZyWALL-VPN-Service.plist (? e3ff5051 bb6834eb - installed 2015-11-05) [Lookup]
[not loaded] de.appsolute.mamp_dyndns.plist (? 9ab7e915 dcc49ad5 - installed 2017-06-01) [Lookup]
[loaded] de.appsolute.mampproapache.plist (Shell Script 2e71668 - installed 2017-06-01) [Lookup]
[loaded] de.appsolute.mampprohelper.plist (? 26ff81e4 d2bf6459 - installed 2017-05-28) [Lookup]
[loaded] de.appsolute.mamppromysql.plist (Shell Script db557a41 - installed 2017-06-01) [Lookup]
[loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2014-10-17) [Lookup]
[loaded] net.sf.tuntaposx.tap.plist (Apple, Inc. - installed 2017-10-25)
[loaded] org.firebird.gds.plist (? 6571edaa 94d614e3 - installed 2014-03-29) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2012-09-28) [Lookup]
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2015-11-13) [Lookup]
User Launch Agents: ⓘ
[loaded] com.Safe Surf Finder.plist (? e5eb8f31 df6ff816 - installed 2017-09-26) [Lookup]
[loaded] com.avast.home.userinit.plist (Shell Script c43fca82 - installed 2017-09-22) [Lookup]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-01-29) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 3656a28e 0 - installed 2017-11-26) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? e50ce85b 0 - installed 2017-11-26) [Lookup]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 5fe0fad6 dc28ea6b - installed 2013-03-30) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-07-14) [Lookup]
[failed] com.wondershare.mobilegodaemon.plist (? ca0b934a 0 - installed 2014-03-01) [Lookup]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 5e3c5637 58881554 - installed 2014-10-17) [Lookup]
[not loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-03-05) [Lookup]
Internet Plug-ins: ⓘ
NPDjVu: Unknown (installed 2006-03-10) [Lookup]
KPMPlugin: KPMPlugin 2.0.0.0 (installed 2016-10-26) [Lookup]
PrintDialogExt: 3.5 (installed 2006-03-10) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2017-08-08) [Lookup]
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-15) [Lookup]
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-06) [Lookup]
Silverlight: 5.1.50901.0 (installed 2017-03-11) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.187 (installed 2017-11-15) [Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-20)
PepperFlashPlayer: 27.0.0.187 (installed 2017-11-15) [Lookup]
AdobePDFViewer: 18.009.20050 (installed 2017-12-06) [Lookup]
SharePointBrowserPlugin: 14.0.0 (installed 2010-09-23) [Lookup]
EPPEX Plugin: 10.0 (installed 2013-09-13) [Lookup]
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-12-06) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]
Picasa: 1.0 (installed 2014-08-12) [Lookup]
Safari Extensions: ⓘ
[enabled] Tampermonkey - Jan Biniok - http://tampermonkey.net" onclick="window.open(this.href);return false; (installed 2015-09-30)
[disabled] avast! Online Security - AVAST Software - http://www.avast.com" onclick="window.open(this.href);return false; (installed 2014-07-20)
[enabled] Kaspersky Password Manager - Kaspersky Lab - http://kaspersky.com" onclick="window.open(this.href);return false; (installed 2016-09-14)
[enabled] AnySearch - Matt Swain - http://matt-swain.com/extensions" onclick="window.open(this.href);return false; (installed 2017-08-30)
[disabled] GoPhoto.it V9.0 - installdaddy (installed 2014-05-12) Adware! [Remove/Report]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-26) [Lookup]
HDD Fan Control (installed 2014-10-19) [Lookup]
Java (installed 2017-12-06) [Lookup]
Kerio VPN Client (installed 2014-06-11) [Lookup]
MacFUSE (installed 2008-12-19) [Lookup]
MacProxy (installed 2017-03-04) [Lookup]
NTFS-3G (installed 2010-10-11) [Lookup]
Paragon NTFS for Mac ® OS X (installed 2016-04-17) [Lookup]
TechTool Protection (installed 2014-10-21) [Lookup]
Tuxera NTFS (installed 2014-10-19) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
iMac27a: Disk size: 999.68 GB Disk used: 827.63 GB
Destinations:
TimeMachine [Local]
Total size: 999.86 GB
Total number of backups: 12
Oldest backup: 02/12/2017, 22:38
Last backup: 07/12/2017, 02:39
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 827.63 GB X 3)
Top Processes by CPU: ⓘ
99% UserEventAgent
8% iDocumentHelper
7% OnyX
6% WindowServer
5% Google Chrome Helper
Top Processes by Memory: ⓘ
3.40 GB UserEventAgent
1.04 GB kernel_task
146 MB Google Chrome
80 MB Google Chrome Helper
76 MB OnyX
Top Processes by Network Use: ⓘ
Input Output Process name
2 MB 26 KB EyeConnect
184 KB 119 KB mDNSResponder
96 KB 19 KB netbiosd
53 KB 31 KB TeamViewer_Service
15 KB 6 KB com.avast.daemon
Top Processes by Energy Use: ⓘ
92.48 UserEventAgent
4.86 Google Chrome Helper
4.44 WindowServer
1.64 Google Chrome
Virtual Memory Information: ⓘ
9.62 GB Available RAM
8.69 GB Free RAM
6.38 GB Used RAM
952 MB Cached files
13.22 GB Swap Used
Software installs (last 30 days): ⓘ
Microsoft Office 2016 per Mac: (installed 2017-11-08)
CleanMyDrive 2: 2.1.10 (installed 2017-11-09)
OneDrive: 17.3.6967 (installed 2017-11-09)
SafeInCloud Gestore di Password: 17.5.0 (installed 2017-11-10)
Smart Switch Mac: (installed 2017-11-11)
Paint 2: 5.6.4 (installed 2017-11-14)
OneDrive: 17.3.7078 (installed 2017-11-14)
Adobe Flash Player: (installed 2017-11-15)
Adobe Pepper Flash Player: (installed 2017-11-15)
Pocket: 1.6.6 (installed 2017-11-16)
Kindle: 1.21.1 (installed 2017-11-18)
Adobe Acrobat Reader DC (18.009.20044): (installed 2017-11-29)
Paint 2: 5.6.5 (installed 2017-11-29)
Telegram: 3.6 (installed 2017-11-29)
Adobe Acrobat Reader DC (18.009.20050): (installed 2017-12-06)
Java 8 Update 151: (installed 2017-12-06)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-07 04:45:09 Last shutdown cause: 3 - Hard shutdown
2017-12-06 20:58:53 Memory Clean.app Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSArrayM objectForKey:]: unrecognized selector sent to instance 0x6040002534a0'
terminating with uncaught exception of type NSException
abort() called
2017-12-06 20:24:58 TeamViewer.app Hang [Open]
2017-12-06 18:34:30 DiskImageMounter High CPU use [Open] [Details]
Il problema come da oggetto si tratta dell'uso sconsiderato della memoria da parte di UserEventAgent dopo minuti dall'avvio il sistema rallenta da paura e non si riesce più a fare nulla, aprendo il monitoraggio dell'attività ho notato che il solo UserEventAgent usa 40 gb di memoria nel momento in cui l'ho chiuso forzatamente il sistema ha ripreso a funzionare ma dopo poco ha ripreso l'usereventagent a masticare ram ...
Quindi ho deciso di seguire i consigli vostri ed ho scaricato Etrechek di cui posto il resoconto nella speranza di avere un vostro aiuto.
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-07 06:11:00
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 15:40
Performance: Poor
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (27-inch, Late 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,1
1 2,66 GHz Intel Core i5 (i5) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
4 GB DDR3 1067 MHz ok
BANK 1/DIMM1
4 GB DDR3 1067 MHz ok
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
iCloud Quota: 5.00 GB available
Video Information: ⓘ
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
Disk Information: ⓘ
WDC WD20EARS-00MVWB0 disk0: (2 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
iMac27a (disk0s2 - Journaled HFS+) / [Startup]: 999.68 GB (172.05 GB free)
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
iMac27b (disk0s4 - Journaled HFS+) /Volumes/iMac27b : 999.72 GB (97.29 GB free)
HL-DT-ST DVDRW GA11N ()
USB Information: ⓘ
USB20Bus
hub_device
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Western Digital External HDD
10EADS External disk1: (1 TB)
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
TimeMachine (disk1s2 - Journaled HFS+) /Volumes/TimeMachine : 999.86 GB (205.27 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
USB20Bus
hub_device
VIA Labs, Inc. USB2.0 Hub
Pinnacle PCTV 73e
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
VIA Labs, Inc. USB2.0 Hub
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: about one hour
Configuration files: ⓘ
/etc/sudoers, File size 2481 but expected 1563
/etc/sysctl.conf - File exists but not expected
/etc/hosts - Count: 9
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Adware: ~/Library/Caches/com.apple.Safari/Extensions/GoPhoto.it V9.0.safariextension
Unknown file: ~/Library/LaunchAgents/com.Safe Surf Finder.plist
~/Library/Application Support/com.Safe Surf Finder/Safe Surf Finder r
Adware: ~/Library/Safari/Extensions/GoPhoto.it V9.0.safariextz
3 possible adware files found. [Remove/Report]
Clean up: ⓘ
/Library/LaunchDaemons/com.devguru.ssconnservice.plist
/Library/LaunchAgents/ss_conn_service
Executable not found!
One orphan file found. [Clean up]
Kernel Extensions: ⓘ
/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (3.6 - SDK 10. [Lookup]
[loaded] com.intel.kext.intelhaxm (6.0.3 - SDK 10.9) [Lookup]
[not loaded] com.kerio.kext.kvnet (8.3.1.2108 - SDK 10.6) [Lookup]
[not loaded] com.lge.driver.LGAndroidmdmcontrol (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidmdmdata (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidndiscontrol (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidndisdata (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidserial (4.12 - SDK 10.9) [Lookup]
[not loaded] com.lge.driver.LGAndroidusbbus (4.12 - SDK 10.9) [Lookup]
[not loaded] com.metakine.handsoff.driver (3.0.1 - SDK 10.9) [Lookup]
[not loaded] com.microsoft.VirtualPC.Networking.1040 (7.0.2) [Lookup]
[loaded] com.paragon-software.filesystems.ntfs (14.1.83 - SDK 10.5) [Lookup]
[loaded] net.sf.tuntaposx.tap (20150118) [Lookup]
/System/Library/Extensions
[not loaded] au.com.glassechidna.heimdall_usb_shield (6.0) [Lookup]
[loaded] com.corel.painter.PainterAudioDriver (1.0 - SDK 10.9) [Lookup]
[not loaded] com.devguru.driver.SamsungComposite (1.4.45 - SDK 10.6) [Lookup]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Lookup]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Lookup]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.45 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.45 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.45 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.45 - SDK 10.6) [Lookup]
[not loaded] com.samsung.driver.ssudumdrv (1.3) [Lookup]
Startup Items: ⓘ
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 174 Apple tasks
[running] 75 Apple tasks
[killed] 31 Apple tasks
31 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 32 Apple tasks
[loaded] 188 Apple tasks
[running] 85 Apple tasks
[killed] 25 Apple tasks
25 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-08-08) [Lookup]
[not loaded] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[failed] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-08-08) [Lookup]
[running] com.avast.update-agent.plist (AVAST Software a.s. - installed 2017-09-22) [Lookup]
[loaded] com.avast.userinit.plist (Shell Script bb25154c - installed 2017-09-22) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[running] com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2015-12-03) [Lookup]
[running] com.micromat.TechToolProAgent.plist (? f0e959d1 357ee034 - installed 2014-10-21) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 19de39bc 72ac4dde - installed 2017-12-06) [Lookup]
[running] com.paragon-software.NTFS.fsnotifyagent.plist (? 9bb873bc c5be221f - installed 2016-04-17) [Lookup]
[loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2016-04-17) [Lookup]
[running] com.rsupport.mobizen2.agent.plist (RSupport - installed 2014-03-10) [Lookup]
[running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-12-07) [Lookup]
[running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-12-07) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2012-09-28) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]
[not loaded] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-08-08) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-10-10) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-26) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-14)
[loaded] com.avast.init.plist (Shell Script fc55b6fa - installed 2017-09-22) [Lookup]
[loaded] com.avast.uninstall.plist (Shell Script 22f94791 - installed 2017-09-22) [Lookup]
[loaded] com.avast.update.plist (Shell Script d6c32197 - installed 2017-09-22) [Lookup]
[loaded] com.barebones.authd.plist (? 7d7988a6 a8630d60 - installed 2013-03-14) [Lookup]
[failed] com.devguru.ssconnservice.plist (? 51f4c13e 0 - installed 2014-10-20) [Lookup] - /Library/LaunchAgents/ss_conn_service: Executable not found!
[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist (Disc Soft Ltd - installed 2016-05-05) [Lookup]
[running] com.elgato.EyeConnect.plist (SHENZHEN GENIATECH INC.,LTD - installed 2017-04-15) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[failed] com.icyblaze.iDocumentHelper.plist (? edbdffed bd40ddb8 - installed 2012-10-23) [Lookup]
[not loaded] com.intel.haxm.plist (? 0 ? - installed 2016-06-12) [Lookup]
[loaded] com.kerio.kvpncsvc.plist (? d763d19f a4d3b9ab - installed 2014-05-15) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (? 753d8be6 f9c12625 - installed 2017-04-17) [Lookup]
[running] com.metakine.handsoff.daemon.plist (? 4c15aef7 60606b4b - installed 2015-12-03) [Lookup]
[running] com.micromat.TechToolProDaemon.plist (? 75138801 e81c64b - installed 2014-10-21) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-11-08) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-23) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-06) [Lookup]
[loaded] com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2017-10-25)
[loaded] com.prosofteng.DriveGenius.locum.plist (? c8db10d3 e1f1f84a - installed 2014-10-21) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-08-24) [Lookup]
[running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-12-07) [Lookup]
[loaded] com.tidalpoolsoftware.macproxy.kext.plist (Apple, Inc. - installed 2017-10-25)
[running] com.zyxel.ZyWALL-VPN-Service.plist (? e3ff5051 bb6834eb - installed 2015-11-05) [Lookup]
[not loaded] de.appsolute.mamp_dyndns.plist (? 9ab7e915 dcc49ad5 - installed 2017-06-01) [Lookup]
[loaded] de.appsolute.mampproapache.plist (Shell Script 2e71668 - installed 2017-06-01) [Lookup]
[loaded] de.appsolute.mampprohelper.plist (? 26ff81e4 d2bf6459 - installed 2017-05-28) [Lookup]
[loaded] de.appsolute.mamppromysql.plist (Shell Script db557a41 - installed 2017-06-01) [Lookup]
[loaded] jp.co.canon.MasterInstaller.plist (Canon Inc. - installed 2014-10-17) [Lookup]
[loaded] net.sf.tuntaposx.tap.plist (Apple, Inc. - installed 2017-10-25)
[loaded] org.firebird.gds.plist (? 6571edaa 94d614e3 - installed 2014-03-29) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2012-09-28) [Lookup]
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2015-11-13) [Lookup]
User Launch Agents: ⓘ
[loaded] com.Safe Surf Finder.plist (? e5eb8f31 df6ff816 - installed 2017-09-26) [Lookup]
[loaded] com.avast.home.userinit.plist (Shell Script c43fca82 - installed 2017-09-22) [Lookup]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-01-29) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (? 3656a28e 0 - installed 2017-11-26) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (? e50ce85b 0 - installed 2017-11-26) [Lookup]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 5fe0fad6 dc28ea6b - installed 2013-03-30) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-07-14) [Lookup]
[failed] com.wondershare.mobilegodaemon.plist (? ca0b934a 0 - installed 2014-03-01) [Lookup]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 5e3c5637 58881554 - installed 2014-10-17) [Lookup]
[not loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-03-05) [Lookup]
Internet Plug-ins: ⓘ
NPDjVu: Unknown (installed 2006-03-10) [Lookup]
KPMPlugin: KPMPlugin 2.0.0.0 (installed 2016-10-26) [Lookup]
PrintDialogExt: 3.5 (installed 2006-03-10) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2017-08-08) [Lookup]
FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-15) [Lookup]
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-06) [Lookup]
Silverlight: 5.1.50901.0 (installed 2017-03-11) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
Flash Player: 27.0.0.187 (installed 2017-11-15) [Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-20)
PepperFlashPlayer: 27.0.0.187 (installed 2017-11-15) [Lookup]
AdobePDFViewer: 18.009.20050 (installed 2017-12-06) [Lookup]
SharePointBrowserPlugin: 14.0.0 (installed 2010-09-23) [Lookup]
EPPEX Plugin: 10.0 (installed 2013-09-13) [Lookup]
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-12-06) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]
Picasa: 1.0 (installed 2014-08-12) [Lookup]
Safari Extensions: ⓘ
[enabled] Tampermonkey - Jan Biniok - http://tampermonkey.net" onclick="window.open(this.href);return false; (installed 2015-09-30)
[disabled] avast! Online Security - AVAST Software - http://www.avast.com" onclick="window.open(this.href);return false; (installed 2014-07-20)
[enabled] Kaspersky Password Manager - Kaspersky Lab - http://kaspersky.com" onclick="window.open(this.href);return false; (installed 2016-09-14)
[enabled] AnySearch - Matt Swain - http://matt-swain.com/extensions" onclick="window.open(this.href);return false; (installed 2017-08-30)
[disabled] GoPhoto.it V9.0 - installdaddy (installed 2014-05-12) Adware! [Remove/Report]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2017-10-26) [Lookup]
HDD Fan Control (installed 2014-10-19) [Lookup]
Java (installed 2017-12-06) [Lookup]
Kerio VPN Client (installed 2014-06-11) [Lookup]
MacFUSE (installed 2008-12-19) [Lookup]
MacProxy (installed 2017-03-04) [Lookup]
NTFS-3G (installed 2010-10-11) [Lookup]
Paragon NTFS for Mac ® OS X (installed 2016-04-17) [Lookup]
TechTool Protection (installed 2014-10-21) [Lookup]
Tuxera NTFS (installed 2014-10-19) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
iMac27a: Disk size: 999.68 GB Disk used: 827.63 GB
Destinations:
TimeMachine [Local]
Total size: 999.86 GB
Total number of backups: 12
Oldest backup: 02/12/2017, 22:38
Last backup: 07/12/2017, 02:39
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 827.63 GB X 3)
Top Processes by CPU: ⓘ
99% UserEventAgent
8% iDocumentHelper
7% OnyX
6% WindowServer
5% Google Chrome Helper
Top Processes by Memory: ⓘ
3.40 GB UserEventAgent
1.04 GB kernel_task
146 MB Google Chrome
80 MB Google Chrome Helper
76 MB OnyX
Top Processes by Network Use: ⓘ
Input Output Process name
2 MB 26 KB EyeConnect
184 KB 119 KB mDNSResponder
96 KB 19 KB netbiosd
53 KB 31 KB TeamViewer_Service
15 KB 6 KB com.avast.daemon
Top Processes by Energy Use: ⓘ
92.48 UserEventAgent
4.86 Google Chrome Helper
4.44 WindowServer
1.64 Google Chrome
Virtual Memory Information: ⓘ
9.62 GB Available RAM
8.69 GB Free RAM
6.38 GB Used RAM
952 MB Cached files
13.22 GB Swap Used
Software installs (last 30 days): ⓘ
Microsoft Office 2016 per Mac: (installed 2017-11-08)
CleanMyDrive 2: 2.1.10 (installed 2017-11-09)
OneDrive: 17.3.6967 (installed 2017-11-09)
SafeInCloud Gestore di Password: 17.5.0 (installed 2017-11-10)
Smart Switch Mac: (installed 2017-11-11)
Paint 2: 5.6.4 (installed 2017-11-14)
OneDrive: 17.3.7078 (installed 2017-11-14)
Adobe Flash Player: (installed 2017-11-15)
Adobe Pepper Flash Player: (installed 2017-11-15)
Pocket: 1.6.6 (installed 2017-11-16)
Kindle: 1.21.1 (installed 2017-11-18)
Adobe Acrobat Reader DC (18.009.20044): (installed 2017-11-29)
Paint 2: 5.6.5 (installed 2017-11-29)
Telegram: 3.6 (installed 2017-11-29)
Adobe Acrobat Reader DC (18.009.20050): (installed 2017-12-06)
Java 8 Update 151: (installed 2017-12-06)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-07 04:45:09 Last shutdown cause: 3 - Hard shutdown
2017-12-06 20:58:53 Memory Clean.app Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSArrayM objectForKey:]: unrecognized selector sent to instance 0x6040002534a0'
terminating with uncaught exception of type NSException
abort() called
2017-12-06 20:24:58 TeamViewer.app Hang [Open]
2017-12-06 18:34:30 DiskImageMounter High CPU use [Open] [Details]