Problema CPU - UserEventAgent
Inviato: mar, 05 dic 2017 22:35
Salve a tutti, ho notato di recente che da quando ho aggiornato il mio iMac 27 Late 2013 al nuovo High Sierra il mac sta lentamente subendo dei grossi rallentamenti e lag che fino a poco fa non aveva.
Andando ad indagare nel Monitoraggio Attività ho notato che c'è questa voce UserEventAgent che mi consuma fino al 98% della CPU!
Qualcuno potrebbe aiutarmi a risolvere il problema?
Caratteristiche del mio iMac:
16 GB 1600 MHz DDR3
3,2 GHz Intel Core i5
NVIDIA GeForce GT 755M 1 GB
EtreCheck;
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-06 08:26:46
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 5:18
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3,2 GHz Intel Core i5 (i5-4570) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
4 GB DDR3 1600 MHz ok
BANK 1/DIMM1
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: Unknown
iCloud Quota: 3.84 GB available
iCloud Status: One pending file
Video Information: ⓘ
NVIDIA GeForce GT 755M - VRAM: 1 GB
iMac 2560 x 1440
Disk Information: ⓘ
APPLE SSD SD0128F disk0: (121,33 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 120.99 GB
(disk0s3) <not mounted> [Boot]: 134 MB
APPLE HDD ST1000DM003 disk1: (1 TB) (Rotational)
[Show SMART report]
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk1s2) <not mounted> [CoreStorage Container]: 999.34 GB
Recovery HD (disk1s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
USB30Bus
VIA Labs, Inc. USB3.0 Hub
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Focusrite Scarlett 2i2 USB
VIA Labs, Inc. USB2.0 Hub
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk2 - Journaled HFS+) / [Startup]: 1.11 TB (72.95 GB free)
Physical disk: disk0s2 120.99 GB Online
Physical disk: disk1s2 999.34 GB Online
System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: about 10 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Unknown file: /Library/LaunchAgents/ss_conn_service
One possible adware file found. [Remove/Report]
Kernel Extensions: ⓘ
/Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation
[not loaded] com.devguru.driver.SamsungComposite (1.4.39 - SDK 10.6) [Lookup]
/Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.39 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.39 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.39 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.39 - SDK 10.6) [Lookup]
/Library/Application Support/VirtualBox
[not loaded] org.virtualbox.kext.VBoxDrv (4.3.6) [Lookup]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.6) [Lookup]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.6) [Lookup]
[not loaded] org.virtualbox.kext.VBoxUSB (4.3.6) [Lookup]
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (3.0.1 - SDK 10.11) [Lookup]
[loaded] com.avatron.AVExVideo (3.0.1 - SDK 10.11) [Lookup]
[not loaded] com.visicom.ManyCam.VideoDevice.driver (3.1.3 - SDK 10.7) [Lookup]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Lookup]
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23 (R38)) [Lookup]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23 (R38)) [Lookup]
[not loaded] com.ploytec.hpaa01_rldjif.driver (1.6.2) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 174 Apple tasks
[running] 58 Apple tasks
[killed] 48 Apple tasks
48 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 190 Apple tasks
[running] 70 Apple tasks
[killed] 34 Apple tasks
34 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2014-07-05) [Lookup]
[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2014-12-06) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (? ? ? - installed 2014-08-13) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2013-11-11) [Lookup]
[not loaded] ss_conn_service (? 65c84ad1 ? - installed 2016-06-13) [Lookup]
Launch Daemons: ⓘ
[failed] com.adobe.fpsaud.plist (? 2afb3af7 6cf41d3c - installed 2016-04-16) [Lookup]
[running] com.devguru.ssconnservice.plist (? 51f4c13e 65c84ad1 - installed 2016-06-13) [Lookup]
[loaded] com.fxfactory.FxFactory.helper.plist (? ef9fafc0 b50f7d6 - installed 2014-06-08) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2017-12-04) [Lookup]
[loaded] com.noiseindustries.FxFactory.helper.plist (? 64c2d2a3 30de5dc7 - installed 2014-08-02) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2014-08-07) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2014-12-06) [Lookup]
[loaded] com.visicom.ManyCam.VideoDevice.daemon.plist (? 425f8635 314e6e4e - installed 2015-06-22) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2013-11-11) [Lookup]
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2014-02-19) [Lookup]
User Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (MacPaw Inc. - installed 2017-12-05) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2017-12-05) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2017-12-05) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-01) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-23) [Lookup]
[loaded] com.valvesoftware.steamclean.plist (? c685af4a ab67cead - installed 2014-09-14) [Lookup]
User Login Items: ⓘ
NIHardwareAgent Applicazione - Hidden
(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
iTunesHelper Applicazione (Apple, Inc. - installed 2017-12-04)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ⓘ
Silverlight: 5.1.50901.0 (installed 2017-04-04) [Lookup]
FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-22) [Lookup]
Flash Player: 21.0.0.226 (installed 2016-04-22) Outdated! Update
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
JavaAppletPlugin: 15.0.1 (installed 2013-11-30) Check version
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2014-07-05) [Lookup]
Safari Extensions: ⓘ
[disabled] Open in Internet Explorer - Parallels - http://www.parallels.com" onclick="window.open(this.href);return false; (installed 2014-08-13)
[disabled] MacDeals - Martin - http://MacDeals.info" onclick="window.open(this.href);return false; (installed 2014-09-07)
Audio Plug-ins: ⓘ
ReloopDJIF: Unknown (installed 2008-06-24) [Lookup]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2016-04-16) [Lookup]
Native Instruments USB Audio (installed 2017-11-21) [Lookup]
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.11 TB Disk used: 1.04 TB
Destinations:
Toshiba 500 [Local]
Total size: 499.76 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 1.04 TB X 3)
Top Processes by CPU: ⓘ
98% UserEventAgent
28% kernel_task
5% Google Chrome Helper
3% Google Chrome
3% WindowServer
Top Processes by Memory: ⓘ
9.34 GB kernel_task
3.86 GB UserEventAgent
204 MB Google Chrome
131 MB Google Chrome Helper
116 MB Google Chrome Helper
Top Processes by Network Use: ⓘ
Input Output Process name
276 KB 134 KB mDNSResponder
39 KB 9 KB netbiosd
8 KB 1 KB com.apple.geod
7 KB 2 KB cloudd
4 KB 4 KB apsd
Top Processes by Energy Use: ⓘ
88.58 UserEventAgent
4.50 WindowServer
1.74 Google Chrome
0.92 AddressBookSourceSync
Virtual Memory Information: ⓘ
793 MB Available RAM
65 MB Free RAM
15.23 GB Used RAM
728 MB Cached files
46.21 GB Swap Used
Software installs (last 30 days): ⓘ
Guitar Rig 5: (installed 2017-11-19)
Guitar Rig 5: (installed 2017-11-19)
Guitar Rig 5: (installed 2017-11-21)
Guitar Rig 5 Pro v5.1.0: (installed 2017-11-21)
Guitar Rig 5: (installed 2017-11-21)
Guitar Rig 5: (installed 2017-11-21)
Duplicate Photo Finder: 1.1.0 (installed 2017-11-21)
Spider V Remote: (installed 2017-11-25)
Helix Native: 1.10 (installed 2017-11-25)
Helix Native: 1.10 (installed 2017-11-25)
Install information may not be complete.
Andando ad indagare nel Monitoraggio Attività ho notato che c'è questa voce UserEventAgent che mi consuma fino al 98% della CPU!
Qualcuno potrebbe aiutarmi a risolvere il problema?
Caratteristiche del mio iMac:
16 GB 1600 MHz DDR3
3,2 GHz Intel Core i5
NVIDIA GeForce GT 755M 1 GB
EtreCheck;
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-06 08:26:46
Download EtreCheck from https://etrecheck.com" onclick="window.open(this.href);return false;
Runtime: 5:18
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Problem: Computer is too slow
Hardware Information: ⓘ
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3,2 GHz Intel Core i5 (i5-4570) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
4 GB DDR3 1600 MHz ok
BANK 1/DIMM1
4 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: Unknown
iCloud Quota: 3.84 GB available
iCloud Status: One pending file
Video Information: ⓘ
NVIDIA GeForce GT 755M - VRAM: 1 GB
iMac 2560 x 1440
Disk Information: ⓘ
APPLE SSD SD0128F disk0: (121,33 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [CoreStorage Container]: 120.99 GB
(disk0s3) <not mounted> [Boot]: 134 MB
APPLE HDD ST1000DM003 disk1: (1 TB) (Rotational)
[Show SMART report]
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk1s2) <not mounted> [CoreStorage Container]: 999.34 GB
Recovery HD (disk1s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
USB30Bus
VIA Labs, Inc. USB3.0 Hub
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Focusrite Scarlett 2i2 USB
VIA Labs, Inc. USB2.0 Hub
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk2 - Journaled HFS+) / [Startup]: 1.11 TB (72.95 GB free)
Physical disk: disk0s2 120.99 GB Online
Physical disk: disk1s2 999.34 GB Online
System Software: ⓘ
macOS High Sierra 10.13.1 (17B1003) - Time since boot: about 10 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Unknown file: /Library/LaunchAgents/ss_conn_service
One possible adware file found. [Remove/Report]
Kernel Extensions: ⓘ
/Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation
[not loaded] com.devguru.driver.SamsungComposite (1.4.39 - SDK 10.6) [Lookup]
/Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.39 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.39 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.39 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.39 - SDK 10.6) [Lookup]
/Library/Application Support/VirtualBox
[not loaded] org.virtualbox.kext.VBoxDrv (4.3.6) [Lookup]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.6) [Lookup]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.6) [Lookup]
[not loaded] org.virtualbox.kext.VBoxUSB (4.3.6) [Lookup]
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (3.0.1 - SDK 10.11) [Lookup]
[loaded] com.avatron.AVExVideo (3.0.1 - SDK 10.11) [Lookup]
[not loaded] com.visicom.ManyCam.VideoDevice.driver (3.1.3 - SDK 10.7) [Lookup]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Lookup]
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23 (R38)) [Lookup]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23 (R38)) [Lookup]
[not loaded] com.ploytec.hpaa01_rldjif.driver (1.6.2) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 174 Apple tasks
[running] 58 Apple tasks
[killed] 48 Apple tasks
48 processes killed due to insufficient RAM
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 190 Apple tasks
[running] 70 Apple tasks
[killed] 34 Apple tasks
34 processes killed due to insufficient RAM
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2014-07-05) [Lookup]
[not loaded] com.teamviewer.teamviewer.plist (? ? ? - installed 2014-12-06) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (? ? ? - installed 2014-08-13) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2013-11-11) [Lookup]
[not loaded] ss_conn_service (? 65c84ad1 ? - installed 2016-06-13) [Lookup]
Launch Daemons: ⓘ
[failed] com.adobe.fpsaud.plist (? 2afb3af7 6cf41d3c - installed 2016-04-16) [Lookup]
[running] com.devguru.ssconnservice.plist (? 51f4c13e 65c84ad1 - installed 2016-06-13) [Lookup]
[loaded] com.fxfactory.FxFactory.helper.plist (? ef9fafc0 b50f7d6 - installed 2014-06-08) [Lookup]
[loaded] com.macpaw.CleanMyMac2.Agent.plist (MacPaw Inc. - installed 2017-12-04) [Lookup]
[loaded] com.noiseindustries.FxFactory.helper.plist (? 64c2d2a3 30de5dc7 - installed 2014-08-02) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2014-08-07) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (? ? ? - installed 2014-12-06) [Lookup]
[loaded] com.visicom.ManyCam.VideoDevice.daemon.plist (? 425f8635 314e6e4e - installed 2015-06-22) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2013-11-11) [Lookup]
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2014-02-19) [Lookup]
User Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (MacPaw Inc. - installed 2017-12-05) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (MacPaw Inc. - installed 2017-12-05) [Lookup]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (MacPaw Inc. - installed 2017-12-05) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-11-01) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-23) [Lookup]
[loaded] com.valvesoftware.steamclean.plist (? c685af4a ab67cead - installed 2014-09-14) [Lookup]
User Login Items: ⓘ
NIHardwareAgent Applicazione - Hidden
(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
iTunesHelper Applicazione (Apple, Inc. - installed 2017-12-04)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ⓘ
Silverlight: 5.1.50901.0 (installed 2017-04-04) [Lookup]
FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-22) [Lookup]
Flash Player: 21.0.0.226 (installed 2016-04-22) Outdated! Update
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
JavaAppletPlugin: 15.0.1 (installed 2013-11-30) Check version
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2014-07-05) [Lookup]
Safari Extensions: ⓘ
[disabled] Open in Internet Explorer - Parallels - http://www.parallels.com" onclick="window.open(this.href);return false; (installed 2014-08-13)
[disabled] MacDeals - Martin - http://MacDeals.info" onclick="window.open(this.href);return false; (installed 2014-09-07)
Audio Plug-ins: ⓘ
ReloopDJIF: Unknown (installed 2008-06-24) [Lookup]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2016-04-16) [Lookup]
Native Instruments USB Audio (installed 2017-11-21) [Lookup]
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.11 TB Disk used: 1.04 TB
Destinations:
Toshiba 500 [Local]
Total size: 499.76 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 1.04 TB X 3)
Top Processes by CPU: ⓘ
98% UserEventAgent
28% kernel_task
5% Google Chrome Helper
3% Google Chrome
3% WindowServer
Top Processes by Memory: ⓘ
9.34 GB kernel_task
3.86 GB UserEventAgent
204 MB Google Chrome
131 MB Google Chrome Helper
116 MB Google Chrome Helper
Top Processes by Network Use: ⓘ
Input Output Process name
276 KB 134 KB mDNSResponder
39 KB 9 KB netbiosd
8 KB 1 KB com.apple.geod
7 KB 2 KB cloudd
4 KB 4 KB apsd
Top Processes by Energy Use: ⓘ
88.58 UserEventAgent
4.50 WindowServer
1.74 Google Chrome
0.92 AddressBookSourceSync
Virtual Memory Information: ⓘ
793 MB Available RAM
65 MB Free RAM
15.23 GB Used RAM
728 MB Cached files
46.21 GB Swap Used
Software installs (last 30 days): ⓘ
Guitar Rig 5: (installed 2017-11-19)
Guitar Rig 5: (installed 2017-11-19)
Guitar Rig 5: (installed 2017-11-21)
Guitar Rig 5 Pro v5.1.0: (installed 2017-11-21)
Guitar Rig 5: (installed 2017-11-21)
Guitar Rig 5: (installed 2017-11-21)
Duplicate Photo Finder: 1.1.0 (installed 2017-11-21)
Spider V Remote: (installed 2017-11-25)
Helix Native: 1.10 (installed 2017-11-25)
Helix Native: 1.10 (installed 2017-11-25)
Install information may not be complete.