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Autore Messaggio
MessaggioInviato: lun, 09 gen 2017 10:20 
Non connesso

Iscritto il: lun, 09 gen 2017 10:11
Messaggi: 4
Ciao a tutti.
Possiedo un mac pro 5,1 12 core 3,46ghz. Ho sempre lavorato su mac os 10.8 ma per compatibilità software sono stato costretto a passare a 10.9.
Ora però al momento dello spegnimento si riavvia. Esce la schermata grigia scritta in varie lingue (eng, cinese etc) avvisandomi che c'è un problema nel computer e quando arriva alla schermata iniziale finder mi da un finestra con report da inviare a apple.
Non ho software antivirus inutili. Uso il mac tenendolo il più pulito possibile! Possiedo però una versione di un software non originale.
Vi lascio il reporto etrecheck qui sotto!

Grazie.

Codice:
EtreCheck version: 3.1.5 (343)
Report generated 2017-01-09 10:10:01
Download EtreCheck from https://etrecheck.com
Runtime 1:36
Performance: Excellent

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.

Problem: No problem - just checking

Hardware Information: ⓘ
    Mac Pro (Early 2009)
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    Mac Pro - model: MacPro5,1
    2 3.46 GHz 6-Core Intel Xeon (Xeon(R)) CPU: 12-core
    64 GB RAM Upgradeable - [Instructions]
        DIMM 1
            8 GB DDR3 ECC 1333 MHz ok
        DIMM 2
            8 GB DDR3 ECC 1333 MHz ok
        DIMM 3
            8 GB DDR3 ECC 1333 MHz ok
        DIMM 4
            8 GB DDR3 ECC 1333 MHz ok
        DIMM 5
            8 GB DDR3 ECC 1333 MHz ok
        DIMM 6
            8 GB DDR3 ECC 1333 MHz ok
        DIMM 7
            8 GB DDR3 ECC 1333 MHz ok
        DIMM 8
            8 GB DDR3 ECC 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported

Video Information: ⓘ
    NVIDIA GeForce GTX 680 - VRAM: 2048 MB
        Cinema Display 1680 x 1050

System Software: ⓘ
    OS X Mavericks 10.9.5 (13F1911) - Time since boot: about one hour

Disk Information: ⓘ
    HL-DT-ST DVD-RW GH41N   ()

    TOSHIBA THNSNJ512GACU disk0 : (512,11 GB) (Solid State - TRIM: No)
    [Show SMART report]
        EFI (disk0s1) <not mounted> : 210 MB
        Sound Library (disk0s2) /Volumes/Sound Library : 511.77 GB (162.66 GB free)

    WDC WD6400AAKS-41H2B0 disk1 : (640,14 GB) (Rotational)
    [Show SMART report]
        EFI (disk1s1) <not mounted> : 210 MB
        Documenti (disk1s2) /Volumes/Documenti : 639.79 GB (565.31 GB free)

    KINGSTON SV300S37A240G disk3 : (240,06 GB) (Solid State - TRIM: No)
    [Show SMART report]
        EFI (disk3s1) <not mounted> : 210 MB
        Macintosh HD 10.8.5 (disk3s2) /  [Startup]: 239.20 GB (134.17 GB free)
        Recovery HD (disk3s3) <not mounted>  [Recovery]: 650 MB

    WDC WD40EZRX-00SPEB0 disk5 : (4 TB) (Rotational)
    [Show SMART report]
        EFI (disk5s1) <not mounted> : 210 MB
        Boot OS X (disk5s3) <not mounted> : 134 MB
        Applicazioni (disk7) /Volumes/Applicazioni : 4.00 TB (3.65 TB free)
            Core Storage: disk5s2 4.00 TB Online

    WDC WD10EALX-009BA0 disk2 : (1 TB) (Rotational)
    [Show SMART report]
        EFI (disk2s1) <not mounted> : 210 MB
        Music Projects (disk2s2) /Volumes/Music Projects : 999.35 GB (940.54 GB free)
        Recovery HD (disk2s3) <not mounted>  [Recovery]: 650 MB

    WDC WD40EZRX-00SPEB0 disk4 : (4 TB) (Rotational)
    [Show SMART report]
        EFI (disk4s1) <not mounted> : 210 MB
        Boot OS X (disk4s3) <not mounted> : 134 MB
        Sound Library 2 (disk6) /Volumes/Sound Library 2 : 4.00 TB (1.40 TB free)
            Core Storage: disk4s2 4.00 TB Online

USB Information: ⓘ
    Ralink 802.11 n WLAN
    iLok iLok
    Apple, Inc. Keyboard Hub
        MOSART Semi. 2.4G Wireless Mouse
        Apple, Inc Apple Keyboard
    Hewlett-Packard DeskJet 930C
    iLok iLok
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Generic Mass Storage Device

Configuration files: ⓘ
    /etc/sysctl.conf - File exists but not expected
    /etc/hosts - Count: 20

Gatekeeper: ⓘ
    Anywhere

Adware: ⓘ
    /Library/LaunchDaemons/com.HotShoppy.agent.plist
    /Library/LaunchDaemons/com.MacUpdater.agent.plist
    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
    ~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
    4 adware files found. [Remove]

Kernel Extensions: ⓘ
        /System/Library/Extensions
    [not loaded]    com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23 (R38) - 2017-01-06) [Support]
    [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.4.23 (R38) - 2017-01-06) [Support]
    [loaded]    com.digidesign.iokit.DigiDal (10.3.10.613 - SDK 10.6 - 2017-01-06) [Support]
    [loaded]    com.nvidia.CUDA (1.1.0 - 2017-01-06) [Support]
    [not loaded]    com.nvidia.NVDAStartup (8.27.29 - OS X 10.7 - 2017-01-06) [Support]
    [not loaded]    com.nvidia.web.GeForceTeslaWeb (8.27.29 - 2017-01-06) [Support]
    [not loaded]    com.nvidia.web.GeForceWeb (8.27.29 - 2017-01-06) [Support]
    [not loaded]    com.nvidia.web.NVDAGF100HalWeb (8.27.29 - 2017-01-06) [Support]
    [not loaded]    com.nvidia.web.NVDAGK100HalWeb (8.27.29 - 2017-01-06) [Support]
    [not loaded]    com.nvidia.web.NVDANV50HalTeslaWeb (8.27.29 - 2017-01-06) [Support]
    [not loaded]    com.nvidia.web.NVDAResmanTeslaWeb (8.27.29 - 2017-01-06) [Support]
    [not loaded]    com.nvidia.web.NVDAResmanWeb (8.27.29 - 2017-01-06) [Support]
    [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2017-01-06) [Support]

        /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
    [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2017-01-06) [Support]
    [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2017-01-06) [Support]
    [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2017-01-06) [Support]
    [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2017-01-06) [Support]

        /System/Library/Extensions/RT2870USBWirelessDriver.kext
    [loaded]    com.Ralink.driver.RT2870USBWirelessDriver (4.2.8.0 - SDK 10.6 - 2017-01-06) [Support]

Startup Items: ⓘ
    D-LinkUtility: Path: /System/Library/StartupItems/D-LinkUtility
    DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
    Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ
    [not loaded]    6 Apple tasks
    [loaded]    141 Apple tasks
    [running]    37 Apple tasks

System Launch Daemons: ⓘ
    [not loaded]    50 Apple tasks
    [loaded]    138 Apple tasks
    [running]    60 Apple tasks

Launch Agents: ⓘ
    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-10-23) [Support]
    [loaded]    com.adobe.AdobeCreativeCloud.plist (2016-10-02) [Support]
    [running]    com.eastwest.server.plist (2013-07-19) [Support]
    [loaded]    com.google.keystone.agent.plist (2016-10-02) [Support]
    [loaded]    com.nvidia.CUDASoftwareUpdate.plist (2017-01-09)
    [running]    com.nvidia.nvagent.plist (2017-01-06) [Support]

Launch Daemons: ⓘ
    [loaded]    PACESupport.plist (2013-02-01) [Support]
    [failed]    com.HotShoppy.agent.plist (2016-10-11) Adware!  [Remove]
    [failed]    com.MacUpdater.agent.plist (2016-10-11) Adware!  [Remove]
    [loaded]    com.adobe.SwitchBoard.plist (2016-10-02) [Support]
    [running]    com.adobe.adobeupdatedaemon.plist (2016-10-02) [Support]
    [running]    com.adobe.agsservice.plist (2016-10-02) [Support]
    [loaded]    com.adobe.fpsaud.plist (2016-12-11) [Support]
    [loaded]    com.apple.aelwriter.plist (2016-10-31)
    [running]    com.apple.qmaster.qmasterd.plist (2009-06-20)
    [running]    com.edb.launchd.postgresql-8.4.plist (2016-09-25) [Support]
    [loaded]    com.google.keystone.daemon.plist (2016-10-02) [Support]
    [loaded]    com.nvidia.cuda.launcher.plist (2016-09-25) [Support]
    [running]    com.nvidia.nvroothelper.plist (2017-01-06) [Support]
    [running]    com.paceap.eden.licensed.plist (2016-09-25) [Support]

User Launch Agents: ⓘ
    [loaded]    com.adobe.AAM.Updater-1.0.plist (2016-10-02) [Support]
    [failed]    com.jdibackup.ZipCloud.autostart.plist (2017-01-03) Adware!  [Remove]
        /usr/bin/open
    [failed]    com.jdibackup.ZipCloud.notify.plist (2017-01-03) Adware!  [Remove]
        /usr/bin/open

User Login Items: ⓘ
    AwakeDLinkUtilityUI    Applicazione 
        (/System/Library/StartupItems/D-LinkUtility/AwakeDLinkUtilityUI.app)
    Avid CoreAudio Manager    Applicazione 
        (/Applications/Avid/Pro Tools/Avid CoreAudio Manager.app)

Internet Plug-ins: ⓘ
    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-10-02) [Support]
    FlashPlayer-10.6: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]
    QuickTime Plugin: 7.7.3 (2017-01-04)
    Flash Player: 24.0.0.186 - SDK 10.9 (2016-12-13) [Support]
    Default Browser: 537 - SDK 10.9 (2017-01-03)
    PepperFlashPlayer: 24.0.0.186 - SDK 10.9 (2017-01-04) [Support]
    iPhotoPhotocast: 7.0 (2009-01-14)

Safari Extensions: ⓘ
    chumsearch - me (2016-10-11)

Audio Plug-ins: ⓘ
    DVCPROHDAudio: 1.3.2 (2016-10-31)
    Avid CoreAudio: 10.3.10.613 - SDK 10.6 (2017-01-06) [Support]

3rd Party Preference Panes: ⓘ
    CUDA Preferences (2016-09-25) [Support]
    D-LinkUtility (2013-04-22) [Support]
    Flash Player (2016-12-11) [Support]
    Native Instruments USB Audio (2017-01-04) [Support]
    NVIDIA Driver Manager (2017-01-06) [Support]

Time Machine: ⓘ
    Time Machine not configured!

Top Processes by CPU: ⓘ
         4%      Google Chrome Helper(6)
         4%      fontd
         4%      WindowServer
         3%      Dock
         2%      Google Chrome

Top Processes by Memory: ⓘ
    2.53 GB      kernel_task
    590 MB       Google Chrome Helper(6)
    393 MB       mds_stores
    197 MB       Google Chrome
    197 MB       iTunes

Virtual Memory Information: ⓘ
    59.34 GB     Available RAM
    57.43 GB     Free RAM
    4.66 GB      Used RAM
    1.91 GB      Cached files
    0 B          Swap Used

Diagnostics Information: ⓘ
    Jan 9, 2017, 08:58:29 AM    /Library/Logs/DiagnosticReports/Kernel_2017-01-09-085829_[redacted].panic [Details]
    Jan 9, 2017, 08:58:25 AM    Self test - passed
    Jan 9, 2017, 12:24:56 AM    /Library/Logs/DiagnosticReports/Kernel_2017-01-09-002456_[redacted].panic [Details]
    Jan 8, 2017, 06:43:59 PM    /Library/Logs/DiagnosticReports/Google Chrome_2017-01-08-184359_[redacted].hang
        /Applications/Google Chrome.app/Contents/MacOS/Google Chrome
    Jan 8, 2017, 06:39:14 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-08-183914_[redacted].panic [Details]
    Jan 8, 2017, 06:36:38 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183638_[redacted].crash
        /Users/[redacted]/Library/Caches/*/UninstallHelper
    Jan 8, 2017, 06:36:33 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183633_[redacted].crash
    Jan 8, 2017, 06:36:28 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183628_[redacted].crash
    Jan 8, 2017, 06:35:50 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-08-183550_[redacted].panic [Details]
    Jan 8, 2017, 06:34:34 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183434_[redacted].crash
    Jan 8, 2017, 06:34:33 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183433_[redacted].crash
    Jan 8, 2017, 06:34:18 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183418_[redacted].crash
    Jan 8, 2017, 06:33:54 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183354_[redacted].crash
    Jan 8, 2017, 06:33:43 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183343_[redacted].crash
    Jan 8, 2017, 06:33:35 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183335_[redacted].crash
    Jan 8, 2017, 06:33:31 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183331_[redacted].crash
    Jan 8, 2017, 06:33:26 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183326_[redacted].crash
    Jan 8, 2017, 06:33:22 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183322_[redacted].crash
    Jan 8, 2017, 06:33:17 PM    /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183317_[redacted].crash
    Jan 8, 2017, 01:52:29 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-08-135229_[redacted].panic [Details]
    Jan 8, 2017, 12:11:31 AM    /Library/Logs/DiagnosticReports/Kernel_2017-01-08-001131_[redacted].panic [Details]
    Jan 7, 2017, 05:40:19 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-07-174019_[redacted].panic [Details]
    Jan 6, 2017, 09:45:27 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-214527_[redacted].panic [Details]
    Jan 6, 2017, 09:01:13 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-210113_[redacted].panic [Details]
    Jan 6, 2017, 08:51:44 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-205144_[redacted].panic [Details]
    Jan 6, 2017, 08:44:26 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-204426_[redacted].panic [Details]
    Jan 6, 2017, 08:41:48 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-204148_[redacted].panic [Details]
    Jan 6, 2017, 08:36:15 PM    ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2017-01-06-203615_[redacted].crash
        com.adobe.acc.AdobeDesktopService - /Library/Application Support/Adobe/*/Adobe Desktop Service.app/Contents/MacOS/Adobe Desktop Service
    Jan 6, 2017, 06:53:29 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-185329_[redacted].panic [Details]
    Jan 6, 2017, 06:41:39 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-184139_[redacted].panic [Details]
    Jan 6, 2017, 06:37:50 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-183750_[redacted].panic [Details]
    Jan 6, 2017, 04:37:36 PM    /Library/Logs/DiagnosticReports/Avid CoreAudio Manager_2017-01-06-163736_[redacted].hang
        /Applications/Avid/*/Avid CoreAudio Manager.app/Contents/MacOS/Avid CoreAudio Manager
    Jan 6, 2017, 01:24:36 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-06-132436_[redacted].panic [Details]
    Jan 5, 2017, 07:43:31 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-05-194331_[redacted].panic [Details]
    Jan 4, 2017, 09:42:49 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-214249_[redacted].panic [Details]
    Jan 4, 2017, 09:18:58 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-211858_[redacted].panic [Details]
    Jan 4, 2017, 08:46:21 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-204621_[redacted].panic [Details]
    Jan 4, 2017, 08:20:18 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-202018_[redacted].panic [Details]
    Jan 4, 2017, 08:14:06 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-201406_[redacted].panic [Details]
    Jan 4, 2017, 08:12:38 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-201238_[redacted].panic [Details]
    Jan 4, 2017, 08:10:27 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-201027_[redacted].panic [Details]
    Jan 4, 2017, 08:08:41 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-200841_[redacted].panic [Details]
    Jan 4, 2017, 08:06:54 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-200654_[redacted].panic [Details]
    Jan 4, 2017, 08:04:51 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-200451_[redacted].panic [Details]
    Jan 4, 2017, 08:01:20 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-200120_[redacted].panic [Details]
    Jan 4, 2017, 07:52:23 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-195223_[redacted].panic [Details]
    Jan 4, 2017, 07:47:38 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-194738_[redacted].panic [Details]
    Jan 4, 2017, 01:25:27 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-132527_[redacted].panic [Details]
    Jan 4, 2017, 01:22:00 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-132200_[redacted].panic [Details]
    Jan 4, 2017, 01:20:28 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-132028_[redacted].panic [Details]
    Jan 4, 2017, 01:16:58 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-131658_[redacted].panic [Details]
    Jan 4, 2017, 01:14:03 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-131403_[redacted].panic [Details]
    Jan 4, 2017, 12:54:53 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-125453_[redacted].panic [Details]
    Jan 4, 2017, 12:20:25 AM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-002025_[redacted].panic [Details]
    Jan 4, 2017, 12:18:45 AM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-001845_[redacted].panic [Details]
    Jan 4, 2017, 12:16:58 AM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-001658_[redacted].panic [Details]
    Jan 4, 2017, 12:15:01 AM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-001501_[redacted].panic [Details]
    Jan 4, 2017, 12:13:09 AM    /Library/Logs/DiagnosticReports/Kernel_2017-01-04-001309_[redacted].panic [Details]
    Jan 3, 2017, 08:25:35 PM    /Library/Logs/DiagnosticReports/Kernel_2017-01-03-202535_[redacted].panic [Details]




top
 Profilo  
 
MessaggioInviato: lun, 09 gen 2017 12:42 
Non connesso
Pro-Expert 
Pro-Expert 
Avatar utente

Iscritto il: lun, 02 giu 2014 14:12
Messaggi: 17203
Località: Due Sicilie
La schermata grigia che vedi con scritte in varie lingue è l'avviso di avvenuto kernel panic.

Fai queste cose:

1) Avvia tenendo il tasto ⇧ abbassato, in modalità sicura.
Poi spegni e vedi se si ripete il panic

2) Elimina la collezione di adware che hai raccolto.
Fallo con lo stesso EtreCheck

3) Posta con cura, per favore, seguendo scrupolosamente queste istruzioni:
Come si posta un resoconto di un Crash.Log
viewtopic.php?f=33&t=37701

a) /Library/Logs/DiagnosticReports/UninstallHelper_2017-01-08-183638_***crash

b) integralmente, invece, il resoconto del panic
/Library/Logs/DiagnosticReports/Kernel_2017-01-09-085829_***.panic


top
 Profilo WWW  
 
MessaggioInviato: lun, 09 gen 2017 23:44 
Non connesso

Iscritto il: lun, 09 gen 2017 10:11
Messaggi: 4
Ok..Ci provo.

Grazie della disponibilità


top
 Profilo  
 
MessaggioInviato: mar, 10 gen 2017 00:09 
Non connesso
Pro-Expert 
Pro-Expert 
Avatar utente

Iscritto il: lun, 02 giu 2014 14:12
Messaggi: 17203
Località: Due Sicilie
Siamo iMaccanici...

Se vuoi presentarti alla comunità puoi farlo da
viewforum.php?f=30
Saremo in tanti a salutarti, anche tu, adesso, sei dei nostri


top
 Profilo WWW  
 
MessaggioInviato: mar, 10 gen 2017 00:21 
Non connesso

Iscritto il: lun, 09 gen 2017 10:11
Messaggi: 4
Non sono riuscito a trovare il thread con numero 123! Come è scritto sulla guida!
Ho eliminato gli adware con etreck ma fa lo stesso il solito problema!



Codice:
Process:         UninstallHelper [414]
Path:            /Users/*/Library/Caches/*/UninstallHelper
Identifier:      UninstallHelper
Version:         ???
Code Type:       X86 (Native)
Parent Process:  UninstallHelper [413]
Responsible:     Uninstaller [395]
User ID:         0

Date/Time:       2017-01-08 18:36:37.954 +0100
OS Version:      Mac OS X 10.9.5 (13F1911)
Report Version:  11
Anonymous UUID:  716A78BD-9A24-C8EF-8C46-0D6427D59665


Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_GUARD
Exception Codes: 0x4000000100000003, 0x000000009719fd94

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib           0x95108e62 __close_nocancel + 10
1   UninstallHelper                  0x00002d96 CloseOpenFileDescriptorsInRange + 70
2   UninstallHelper                  0x00002eb0 MoreSecDestroyInheritedEnvironment + 256
3   UninstallHelper                  0x00002a1c main + 44
4   UninstallHelper                  0x00002812 _start + 216
5   UninstallHelper                  0x00002739 start + 41

Thread 1:
0   libsystem_kernel.dylib           0x9510a046 __workq_kernreturn + 10
1   libsystem_pthread.dylib          0x94899dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib          0x9489dcce start_wqthread + 30

Thread 2:
0   libsystem_kernel.dylib           0x9510a046 __workq_kernreturn + 10
1   libsystem_pthread.dylib          0x94899dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib          0x9489dcce start_wqthread + 30

Thread 3:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib           0x9510a992 kevent64 + 10
1   libdispatch.dylib                0x9718c899 _dispatch_mgr_invoke + 238
2   libdispatch.dylib                0x9718c532 _dispatch_mgr_thread + 52

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000001  ebx: 0x00000003  ecx: 0xbffffd2c  edx: 0x95108e62
  edi: 0x00000004  esi: 0x00000100  ebp: 0xbffffd48  esp: 0xbffffd2c
   ss: 0x00000023  efl: 0x00000287  eip: 0x95108e62   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
  cr2: 0x00004470
 
Logical CPU:     0
Error Code:      0x0004018f
Trap Number:     132



KERNEL:

Codice:
Anonymous UUID:       716A78BD-9A24-C8EF-8C46-0D6427D59665

Mon Jan  9 08:58:29 2017
panic(cpu 12 caller 0xffffff800f2dcc1d): Kernel trap at 0xffffff800f250e84, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x000000001194c000, CR4: 0x00000000000206e0
RAX: 0x0000000000000000, RBX: 0xffffff8084e06fd8, RCX: 0x0000000000000000, RDX: 0xffffff800f8cb940
RSP: 0xffffff8737a53a00, RBP: 0xffffff8737a53a30, RSI: 0xffffff8084e06000, RDI: 0xffffff8012206360
R8:  0xffffff87040f5078, R9:  0x0000000000000000, R10: 0xffffff8737a53990, R11: 0x00000000000059d8
R12: 0xffffff8084e06008, R13: 0x0000000000000000, R14: 0xffffff8084e06000, R15: 0xffffff8012206360
RFL: 0x0000000000010246, RIP: 0xffffff800f250e84, CS:  0x0000000000000008, SS:  0x0000000000000000
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0xc

Backtrace (CPU 12), Frame : Return Address
0xffffff8737a53690 : 0xffffff800f223139
0xffffff8737a53710 : 0xffffff800f2dcc1d
0xffffff8737a538e0 : 0xffffff800f2f4486
0xffffff8737a53900 : 0xffffff800f250e84
0xffffff8737a53a30 : 0xffffff800f251a5a
0xffffff8737a53b10 : 0xffffff800f687856
0xffffff8737a53b30 : 0xffffff7f8fc00e80
0xffffff8737a53b60 : 0xffffff7f8fbe95db
0xffffff8737a53b80 : 0xffffff800f650193
0xffffff8737a53bb0 : 0xffffff800f65000d
0xffffff8737a53bd0 : 0xffffff800f665ed4
0xffffff8737a53bf0 : 0xffffff800f694f94
0xffffff8737a53c70 : 0xffffff800f6945c7
0xffffff8737a53cb0 : 0xffffff800f69435a
0xffffff8737a53d10 : 0xffffff800f69592c
0xffffff8737a53d20 : 0xffffff7f8fb90191
0xffffff8737a53d40 : 0xffffff7f903dbab2
0xffffff8737a53d80 : 0xffffff7f903db502
0xffffff8737a53de0 : 0xffffff7f903d1700
0xffffff8737a53e20 : 0xffffff7f903d413d
0xffffff8737a53e70 : 0xffffff800f6a3f69
0xffffff8737a53f00 : 0xffffff800f69ccbb
0xffffff8737a53f20 : 0xffffff800f24a57a
0xffffff8737a53fb0 : 0xffffff800f2d7c67
      Kernel Extensions in backtrace:
         com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xffffff7f8fb7b000->0xffffff7f8fbdbfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[8D53E053-6E9C-3315-BCF6-2AF77E05C0DF]@0xffffff7f8f8c1000
         com.apple.driver.AppleUSBHub(683.4)[C71B6580-1511-3D8B-9F04-2BD6D7E2AA4A]@0xffffff7f903ce000->0xffffff7f903e5fff
            dependency: com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xffffff7f8fb7b000
         com.Ralink.driver.RT2870USBWirelessDriver(4.2.8)[DA46BCC7-3B56-AD22-A79A-A1C651478DFC]@0xffffff7f8fbe8000->0xffffff7f8fc7efff
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[6777EB73-6474-3540-8CAB-B8A1C06D1CD9]@0xffffff7f8fb47000
            dependency: com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xffffff7f8fb7b000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
13F1911

Kernel version:
Darwin Kernel Version 13.4.0: Mon Jan 11 18:17:34 PST 2016; root:xnu-2422.115.15~1/RELEASE_X86_64
Kernel UUID: 8926E512-6714-34FC-B27C-6AE90EB51D5E
Kernel slide:     0x000000000f000000
Kernel text base: 0xffffff800f200000
System model name: MacPro5,1 (Mac-F221BEC8)

System uptime in nanoseconds: 789231703126
last loaded kext at 248264992111: com.apple.filesystems.msdosfs   1.9 (addr 0xffffff7f912d5000, size 65536)
last unloaded kext at 308649234189: com.apple.filesystems.msdosfs   1.9 (addr 0xffffff7f912d5000, size 57344)
loaded kexts:
com.nvidia.CUDA   1.1.0
com.paceap.kext.pacesupport.snowleopard   5.9.1
com.digidesign.iokit.DigiDal   10.3.10d4
com.Ralink.driver.RT2870USBWirelessDriver   4.2.8
com.apple.driver.AppleHWSensor   1.9.5d0
com.apple.filesystems.autofs   3.0
com.apple.driver.AudioAUUC   1.60
com.apple.iokit.IOBluetoothSerialManager   4.2.7f5
com.apple.driver.AppleTyMCEDriver   1.0.2d2
com.apple.driver.AGPM   100.14.34
com.apple.driver.AppleMikeyHIDDriver   124
com.apple.driver.AppleUpstreamUserClient   3.5.13
com.apple.driver.AppleMCCSControl   1.2.5
com.apple.driver.AppleUSBDisplays   360.8.14
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport   4.2.7f5
com.apple.driver.AppleHDA   2.6.3f7
com.apple.GeForce   8.2.6
com.apple.driver.AppleMikeyDriver   2.6.3f7
com.apple.iokit.IOUserEthernet   1.0.0d1
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleLPC   1.7.0
com.apple.driver.AppleHWAccess   1
com.apple.driver.ACPI_SMC_PlatformPlugin   1.0.0
com.apple.iokit.SCSITaskUserClient   3.6.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless   1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN   1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib   1.0.0d1
com.apple.BootCache   35
com.apple.driver.XsanFilter   404
com.apple.iokit.IOAHCIBlockStorage   2.6.0
com.apple.driver.AppleUSBHub   683.4.0
com.apple.driver.AppleFWOHCI   5.0.2
com.apple.driver.Intel82574L   2.6.2b1
com.apple.driver.AppleAHCIPort   3.0.5
com.apple.driver.AppleUSBEHCI   660.4.0
com.apple.driver.AppleUSBUHCI   656.4.1
com.apple.driver.AppleRTC   2.0
com.apple.driver.AppleHPET   1.8
com.apple.driver.AppleACPIButtons   2.0
com.apple.driver.AppleSMBIOS   2.1
com.apple.driver.AppleACPIEC   2.0
com.apple.driver.AppleAPIC   1.7
com.apple.driver.AppleIntelCPUPowerManagementClient   217.92.1
com.apple.nke.applicationfirewall   153
com.apple.security.quarantine   3
com.apple.driver.AppleIntelCPUPowerManagement   217.92.1
com.apple.driver.CoreStorage   380.70.2
com.apple.kext.triggers   1.0
com.apple.iokit.IOSerialFamily   10.0.7
com.apple.iokit.IOBluetoothHostControllerUSBTransport   4.2.7f5
com.apple.driver.DspFuncLib   2.6.3f7
com.apple.vecLib.kext   1.0.0
com.apple.iokit.IOAudioFamily   1.9.7fc2
com.apple.kext.OSvKernDSPLib   1.14
com.apple.iokit.IOAcceleratorFamily   98.26
com.apple.nvidia.driver.NVDAGK100Hal   8.2.6
com.apple.nvidia.driver.NVDAResman   8.2.6
com.apple.AppleGraphicsDeviceControl   3.6.22
com.apple.iokit.IOSurface   91.3
com.apple.iokit.IOBluetoothFamily   4.2.7f5
com.apple.driver.AppleSMBusController   1.0.12d1
com.apple.iokit.IONDRVSupport   2.4.1
com.apple.driver.AppleHDAController   2.6.3f7
com.apple.iokit.IOGraphicsFamily   2.4.1
com.apple.iokit.IOHDAFamily   2.6.3f7
com.apple.iokit.IOFireWireIP   2.2.6
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.driver.AppleSMC   3.1.8
com.apple.driver.IOPlatformPluginLegacy   1.0.0
com.apple.driver.IOPlatformPluginFamily   5.7.1d6
com.apple.driver.AppleUSBHIDKeyboard   170.15
com.apple.driver.AppleHIDKeyboard   170.15
com.apple.iokit.IOUSBHIDDriver   660.4.0
com.apple.driver.AppleUSBMergeNub   650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice   3.6.7
com.apple.iokit.IOUSBMassStorageClass   3.6.0
com.apple.driver.AppleUSBComposite   656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice   3.6.7
com.apple.iokit.IOBDStorageFamily   1.7
com.apple.iokit.IODVDStorageFamily   1.7.1
com.apple.iokit.IOCDStorageFamily   1.7.1
com.apple.iokit.IOAHCISerialATAPI   2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.7
com.apple.iokit.IOUSBUserClient   660.4.2
com.apple.iokit.IOFireWireFamily   4.5.5
com.apple.iokit.IONetworkingFamily   3.2
com.apple.iokit.IOAHCIFamily   2.6.5
com.apple.iokit.IOUSBFamily   686.4.1
com.apple.driver.AppleEFINVRAM   2.0
com.apple.driver.AppleEFIRuntime   2.0
com.apple.iokit.IOHIDFamily   2.0.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox   278.11.2
com.apple.kext.AppleMatch   1.0.0d1
com.apple.security.TMSafetyNet   7
com.apple.driver.AppleKeyStore   2
com.apple.driver.DiskImages   373
com.apple.iokit.IOStorageFamily   1.9
com.apple.iokit.IOReportFamily   23
com.apple.driver.AppleFDEKeyStore   28.30
com.apple.driver.AppleACPIPlatform   2.0
com.apple.iokit.IOPCIFamily   2.9
com.apple.iokit.IOACPIFamily   1.4
com.apple.kec.corecrypto   1.0
com.apple.kec.pthread   1

System Profile:
Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 3.46 GHz, 64 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 2048 MB
Memory Module: DIMM 1, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304448302D5948392020
Memory Module: DIMM 2, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304448302D5948392020
Memory Module: DIMM 3, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304448302D5948392020
Memory Module: DIMM 4, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304448302D5948392020
Memory Module: DIMM 5, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304448302D5948392020
Memory Module: DIMM 6, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304448302D5948392020
Memory Module: DIMM 7, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304448302D5948392020
Memory Module: DIMM 8, 8 GB, DDR3 ECC, 1333 MHz, 0x80CE, 0x4D33393342314B37304448302D5948392020
Bluetooth: Version 5.2.7f4 15858, 3 services, 15 devices, 1 incoming serial ports
Network Service: 802.11 n WLAN, Ethernet, en2
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX 680, NVDA,Parent, Slot-1
PCI Card: pci1057,3410, Other Multimedia, Slot-2@7,4,0
PCI Card: pci1057,3410, Other Multimedia, Slot-2@7,5,0
PCI Card: pci1057,3410, Other Multimedia, Slot-2@7,6,0
PCI Card: pci1b21,612, AHCI Controller, Slot-4
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: TOSHIBA THNSNJ512GACU, 512.11 GB
Serial ATA Device: WDC WD6400AAKS-41H2B0, 640.14 GB
Serial ATA Device: KINGSTON SV300S37A240G, 240.06 GB
Serial ATA Device: WDC WD40EZRX-00SPEB0, 4 TB
Serial ATA Device: WDC WD10EALX-009BA0, 1 TB
Serial ATA Device: WDC WD40EZRX-00SPEB0, 4 TB
USB Device: 802.11 n WLAN
USB Device: USB2.0 Hub
USB Device: iLok
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4G Wireless Mouse
USB Device: Apple Keyboard
USB Device: Apple Cinema Display
USB Device: DeskJet 930C
USB Device: iLok
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Mass Storage Device
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus:
 


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MessaggioInviato: mar, 10 gen 2017 14:38 
Non connesso
Pro-Expert 
Pro-Expert 
Avatar utente

Iscritto il: lun, 02 giu 2014 14:12
Messaggi: 17203
Località: Due Sicilie
Ci ho messo un bel po' a fare ricerche.
Il resoconto del collo del processo misteriosissimo UninstallHelper è veramente insolito.
(thread crash 123 è un modo di dire...)

È la prima volta che leggo un motivo Exception Type: EXC_GUARD.
Che non vuol dire nulla di specifico.
Solo che il sistema non capisce cos'è e lo blocca.
Figurati se lo capisco io...

Il resoconto del panic invece è generico, indica un errore di memoria.
A volte può indicare una scheda ram difettosa.
Altre che c'è un errore di paginazione.

Torniamo nell'empirico, quindi.

1) Stacca tutte le periferiche, hub ecc.
Poi vedi se lo rifà di nuovo.

2) Elimina da Preferenze di Sistema > Utenti e gruppi > Elementi del login
- AwakeDLinkUtilityUI
- Avid CoreAudio Manager
Poi vedi se lo rifà di nuovo.

3) Dopo aver riavviato tenendo il tasto ⌥ abbassato, spegni.
Poi vedi se lo rifà di nuovo.

Esegui in Terminale (tanto per toglierci un dubbio che non sia un adware resistente):
Codice:
dscl /Local/Default -list /Users UniqueID | awk '$2 >= 100 && $2 < 500 { print $1; }'

Codice:
dscl . -list /Users UniqueID | grep 401

Posta il risultato, come testo, per favore.

Per ultimo, dammi una mano a capire cos'è UnistallHelper.
Usa EasyFind, per trovarlo, se c'è con quel nome
http://www.devontechnologies.com/products/freeware/


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MessaggioInviato: mer, 11 gen 2017 20:00 
Non connesso

Iscritto il: lun, 09 gen 2017 10:11
Messaggi: 4
Esce questo con il primo codice che mi hai dato...l'altro non esce nulla...Mi sa tanto che torno a 10.8 perché ho visto nel sito ufficiale di un software che ho che non è supportato il 10.9 e siccome per me è importante quel software torno in tutta sicurezza al vecchio e buon 10.8! Alle volte anche la parte alta della schermata dove c'è la barra traslucida fa un ronzio strano...

Codice:
Mac-Pro-di-Sound-Lord-Studio-107:~ soundlord107$ dscl /Local/Default -list /Users UniqueID | awk '$2 >= 100 && $2 < 500 { print $1; }'
_assetcache
_avbdeviced
_coreaudiod
_coremediaiod
_cvmsroot
_devicemgr
_dovecot
_dovenull
_dpaudio
_kadmin_admin
_kadmin_changepw
_krb_anonymous
_krb_changepw
_krb_kadmin
_krb_kerberos
_krb_krbtgt
_krbtgt
_launchservicesd
_lda
_locationd
_netbios
_netstatistics
_postgres
_screensaver
_softwareupdate
_timezone
_trustevaluationagent
_usbmuxd
_warmd
_webauthserver
_xcsbuildagent
_xcscredserver
Mac-Pro-di-Sound-Lord-Studio-107:~ soundlord107$


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