Entratel blocked plugin non visualizza ricevuta

[fragrua]

Codice: Seleziona tutto

Timestamp (9): Mon Apr 08 16:24:39 2024
DetectX Swift v1.0983

Su indicazione di Alberto.G ho cancellato due stringhe che contenevano dati sensibili.

[barbeto]

grazie!!!

[barbeto]

Codice: Seleziona tutto

Timestamp (14): Tue Apr 09 10:17:45 2024
DetectX Swift v1.0983

macOS: Version 13.4 (Build 22F66)
File System: apfs
Temp: The thermal state is within normal limits.

Boot time: Tue Apr 9 10:14:09 2024
Uptime: 4 mins, 1 user

Spotlight status for /:
	Indexing enabled. 
System Integrity Protection status: enabled.
Gatekeeper status: enabled for App Store and identified developers.
FileVault is On.

Internet:	Reachable


    Hardware Overview:

      Model Name: MacBook Air
      Model Identifier: MacBookAir10,1
      Model Number: MGN63T/A
      Chip: Apple M1
      Total Number of Cores: 8 (4 performance and 4 efficiency)
      Memory: 8 GB
      System Firmware Version: 8422.121.1
      OS Loader Version: 8422.121.1
      Provisioning UDID: 00008103-000930CA1E62201E
      Activation Lock Status: Disabled



  Sharing Preferences:

	File Sharing:  On
	Screen Sharing:  Off
	Remote Management:  Off
	Back To My Mac:  Off
	Remote Login:  Off
	Remote Apple Events:  Off


3rd Party Kexts (loaded):



 $PATH:

PATH=/usr/bin:/bin:/usr/sbin:/sbin


/etc/paths:
	/usr/local/bin
	/System/Cryptexes/App/usr/bin
	/usr/bin
	/bin
	/usr/sbin
	/sbin

/etc/paths.d/:
	/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/local/bin
	/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/bin
	/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/appleinternal/bin

~/.bash_profile:
	
~/.bashrc:

~/.bash_login:

~/.profile:

~/.bash_logout:


PID	Status	Label
656	0	application.com.getdropbox.dropbox.1072242.10272168
-	0	com.bit4id.bit4ctktoken.app
-	0	com.cisco.videoguard10
963	0	application.com.google.Chrome.1141835.10665815
-	0	com.cisco.videoguard10.uninstall
-	126	com.cisco.videoguardmonitor
-	0	com.openssh.ssh-agent
649	0	application.it.infocert.desktop.gosign.5864518.5864920
-	0	com.bit4id.bit4ctktoken.app.lanucher
-	0	com.infocert.dike
-	0	com.oracle.java.Java-Updater
931	0	application.org.grunenberg.EasyFind.11437450.11437460
1021	0	application.com.sqwarq.DetectX-Swift.11297573.11297583
-	0	com.google.GoogleUpdater.wake
-	0	com.dropbox.DropboxMacUpdate.agent


 System Launchd processes:

0      - 	com.vix.cron
0      - 	com.microsoft.teams.TeamsUpdaterDaemon
0      - 	us.zoom.ZoomDaemon
0      0 	org.cups.cupsd
0      - 	com.oracle.java.Helper-Tool



 User Login Items:
 
	/Applications/Dropbox.app
	/Applications/GoSign-Desktop.app
	/Volumes/BUSINESSKEY/Configurazione/OSX/GoSignDesktopBK/GoSign-Desktop.app
	/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app



 /Library/LaunchDaemons:

	com.microsoft.teams.TeamsUpdaterDaemon.plist
	
	com.apple.installer.osmessagetracing.plist
		--> Program Arguments: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer
	
	us.zoom.ZoomDaemon.plist
		-> Program: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
		--> Program Arguments: /Library/PrivilegedHelperTools/us.zoom.ZoomDaemon
	
	com.oracle.java.Helper-Tool.plist
		--> Program Arguments: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
	



 /Library/LaunchAgents:

	com.oracle.java.Java-Updater.plist
		--> Program Arguments: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater
		--> Program Arguments: -bgcheck
	
	com.bit4id.bit4ctktoken.app.lanucher.plist
		--> Program Arguments: /usr/bin/pluginkit
		--> Program Arguments: -a
		--> Program Arguments: /Applications/bit4id/.bit4ctktoken.app/Contents/PlugIns/bit4ctktoken.appex
	
	com.bit4id.bit4ctktoken.app.plist
		--> Program Arguments: /Applications/bit4id/.bit4ctktoken.app/Contents/MacOS/bit4ctkapp2
	



 ~/Library/LaunchAgents:

	com.google.keystone.xpcservice.plist
	
	com.google.keystone.agent.plist
	
	com.cisco.videoguard10.plist
		--> Program Arguments: sh
		--> Program Arguments: -c
		--> Program Arguments: $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh
	
	com.cisco.videoguard10.uninstall.plist
		--> Program Arguments: sh
		--> Program Arguments: /Users/[U501]/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh
	
	com.dropbox.DropboxMacUpdate.agent.plist
		--> Program Arguments: /Users/[U501]/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate
		--> Program Arguments: -check
		--> Program Arguments: periodic
	
	com.infocert.dike.plist
		--> Program Arguments: /Applications/Dike.app/Contents/MacOS/Dike
		--> Program Arguments: -o
		--> Program Arguments: NO_SHELL
		--> Program Arguments: -f
		--> Program Arguments: NO_MAIN_WIN
	
	com.cisco.videoguardmonitor.plist
		--> Program Arguments: sh
		--> Program Arguments: -c
		--> Program Arguments: $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh
	
	com.google.GoogleUpdater.wake.plist
		--> Program Arguments: /Users/[U501]/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater
		--> Program Arguments: --wake-all
		--> Program Arguments: --enable-logging
		--> Program Arguments: --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2
	

 User Crontab:

	No cron jobs



 /etc:

	rc.common
	bashrc_Apple_Terminal
	zshrc_Apple_Terminal
	bashrc
	krb5.keytab~orig
	zshrc
	ssh_config~orig
	moduli~previous
	rc.netboot
	localtime~orig
	efax.rc~previous
	ntp.conf~orig
	php.ini.default-previous~orig
	php.ini.default-5.2-previous
	sshd_config~previous
	aliases
	uucp / .. children: 3
	zprofile

 / $Root:

	.file
	.VolumeIcon.icns
	opt / .. children: 0

 ~/ $Home:

	.eclipse / .. children: 3
	Music / .. children: 6
	.hsvc_0501 / .. children: 2
	.gosign / .. children: 23
	.nsavvocato / .. children: 6
	.install4j
	midico.db
	SLpct / .. children: 7
	20161226-093232_lap01.png
	20161226-093232.html
	.CFUserTextEncoding
	Nuova cartella con elementi / .. children: 1
	20161226-093232_lap02.png
	.cnsavvocatoopen / .. children: 27
	moduloAdesione_BRZCLL76H06E730H (1).pdf
	iCloud Drive (Archivio) / .. children: 3
	Pictures / .. children: 13
	rubitrack_activity.css
	Desktop / .. children: 28
	Library / .. children: 107
	.dat
	.oracle_jre_usage / .. children: 4
	.android / .. children: 2
	.cups / .. children: 1
	Sites / .. children: 1
	.bash_sessions / .. children: 4
	revisione albo 2024.pdf
	20161226-093232_chart.png
	Public / .. children: 3
	.dropbox / .. children: 15
	.cisco / .. children: 1
	Movies / .. children: 6
	Applications / .. children: 3
	Dropbox
	.Trash / .. children: 0
	AttiRegistro / .. children: 6
	Documents / .. children: 55
	.mono / .. children: 1
	Downloads / .. children: 182
	20161226-093232_activity.png
	.cache / .. children: 1
	.dike / .. children: 16
	.bash_history



 ~/Library:

	Receipts / .. children: 7
	Daemon Containers / .. children: 2
	com.apple.appleaccountd / .. children: 1
	Filters / .. children: 1
	CloudStorage / .. children: 2
	studentd / .. children: 3
	Staging / .. children: 0
	HomeKit / .. children: 15
	DES / .. children: 3
	com.apple.WatchListKit / .. children: 2
	com.apple.aiml.instrumentation / .. children: 2
	Translation / .. children: 2
	Trial / .. children: 4
	Google / .. children: 2
	Contacts / .. children: 1
	Family / .. children: 1
	ResponseKit / .. children: 3
	AppleMediaServices / .. children: 2
	Cisco / .. children: 1
	com.apple.icloud.searchpartyd / .. children: 17
	DataAccess / .. children: 1
	SafariSandboxBroker / .. children: 0
	Personas / .. children: 3
	DuetExpertCenter / .. children: 8
	HTTPStorages / .. children: 60
	DataDeliveryServices / .. children: 1
	FrontBoard / .. children: 3
	News / .. children: 1
	Biome / .. children: 7
	IntelligencePlatform / .. children: 23
	Shortcuts / .. children: 5
	Dropbox / .. children: 1
	Finance / .. children: 9
	Weather / .. children: 19
	ContainerManager / .. children: 6
	ScreenRecordings / .. children: 1
	Intents / .. children: 1
	PersonalizationPortrait / .. children: 9
	Photos / .. children: 1
	Accessibility / .. children: 6
	VoiceTrigger / .. children: 1
	Reminders / .. children: 2
	com.apple.bluetooth.services.cloud / .. children: 4
	com.apple.iTunesCloud / .. children: 3
	StatusKit / .. children: 1
	DoNotDisturb / .. children: 1



 ~/Library/Application Support:

	Firefox / .. children: 5
	Librarian / .. children: 0
	com.apple.sbd / .. children: 1
	com.apple.replayd / .. children: 0
	com.apple.voicememos / .. children: 1
	DropboxElectron / .. children: 9
	com.GoPro.goproapp.GoProDeviceService / .. children: 2
	SyncServices / .. children: 1
	com.apple.kvs / .. children: 1
	Mozilla / .. children: 2
	com.apple.transparencyd / .. children: 6
	com.microsoft.ApplicationInsights / .. children: 1
	com.apple.touristd / .. children: 6
	DiskImages / .. children: 1
	EasyFind / .. children: 0
	CoreParsec / .. children: 0
	com.apple.ap.promotedcontentd / .. children: 3
	rubiTrack / .. children: 1
	com.GoPro.goproapp.GoProMediaFolderService / .. children: 2
	com.apple.exchangesync / .. children: 0
	Animoji / .. children: 3
	com.apple.akd / .. children: 2
	zoom.us / .. children: 2
	MobileSync / .. children: 2
	JxBrowser / .. children: 1
	com.apple.QuickLook / .. children: 1
	eMuleTorrentgeoip / .. children: 1
	uTorrent / .. children: 232
	com.GoPro.goproapp.GoProPushNotificationService / .. children: 2
	Google / .. children: 4
	Microsoft / .. children: 3
	eu.virtualtraining.rouvy.mac / .. children: 4
	com.apple.MediaPlayer / .. children: 1
	Oracle / .. children: 1
	dmd / .. children: 0
	Zwift / .. children: 10
	iMovie / .. children: 1
	webrtc-plugin / .. children: 1
	SkyDM / .. children: 7
	GoSign Desktop / .. children: 23
	Cisco / .. children: 1
	webrtc-everywhere / .. children: 2
	com.apple.NewDeviceOutreach / .. children: 1
	Webex Meetings / .. children: 3
	CEF / .. children: 1
	com.GoPro.goproapp.GoProMediaService / .. children: 3
	com.apple.AssistiveControl / .. children: 1
	com.GoPro.goproapp.GoProExporterService / .. children: 1
	com.GoPro.goproapp.GoProUpdateService / .. children: 1
	TrustedPeersHelper / .. children: 0
	com.GoPro.goproapp.GoProMsgBus / .. children: 1
	Chromium / .. children: 0
	org.videolan.vlc / .. children: 1
	Garmin / .. children: 4
	NotificationCenter / .. children: 1
	com.sqwarq.DetectX-Swift / .. children: 4
	com.GoPro.goproapp.GoProAlertService / .. children: 2
	System Preferences / .. children: 0
	Aperture / .. children: 0
	Sky Go / .. children: 43
	com.apple.ContextStoreAgent / .. children: 0
	voicememod / .. children: 0
	FileProvider / .. children: 10
	com.GoPro.goproapp.GoProShareService / .. children: 2
	FaceTime / .. children: 3
	Dropbox / .. children: 15
	com.apple.AMPLibraryAgent / .. children: 2
	Preview / .. children: 0
	com.apple.windowmanager / .. children: 1
	LibreOffice / .. children: 1
	com.GoPro.goproapp.GoProMusicService / .. children: 4
	µTorrent / .. children: 1
	com.cherpake.macrc.server / .. children: 10
	com.GoPro.goproapp.GoProIDService / .. children: 2
	uTorrent Web / .. children: 9
	AskPermission / .. children: 0
	com.GoPro.goproapp.GoProAnalyticsService / .. children: 2
	WebEx Folder / .. children: 3
	com.apple.avfoundation / .. children: 1
	transparencyd / .. children: 0
	namirial-sign / .. children: 13
	eMuleTorrent / .. children: 4
	TorBrowser-Data / .. children: 3
	syncdefaultsd / .. children: 0
	Avvia GoSign Desktop / .. children: 8
	GoPro / .. children: 1
	com.apple.RemoteManagementAgent / .. children: 3
	WhatsApp / .. children: 40
	Policy / .. children: 1
	aMule / .. children: 26
	com.GoPro.goproapp / .. children: 1
	OpenOffice / .. children: 1
	JREInstaller / .. children: 1



 ~/Library/Safari/Extensions:

	Extensions.plist



 ~/Library/Internet Plug-Ins:

	



 /Users/Shared:

	Apowersoft / .. children: 2
	Previously Relocated Items 1 / .. children: 3
	SC Info / .. children: 0
	Relocated Items / .. children: 2
	Previously Relocated Items 2 / .. children: 3
	Previously Relocated Items 3 / .. children: 3
	Previously Relocated Items 4 / .. children: 3
	Previously Relocated Items / .. children: 4
	Canon_Inc_IC / .. children: 2
	.betamigrated



 /Applications:

	PKIManager-bit4id.app
	VLC.app
	EasyFind.app
	Cisco Webex Meetings.app
	Google Chrome.app
	Dropbox.app
	Dike.app
	DetectX Swift.app
	GoSign-Desktop.app
	GoPro Quik.app
	Microsoft Silverlight
	zoom.us.app
	WhatsApp.app
	LibreOffice.app
	FixDTMac64.app
	uTorrent Web.app
	OpenOffice.app
	Consolle Avvocato Silver.app
	The Unarchiver.app
	DesktopTelematico.app
	bit4id / .. children: 1
	Remote for Mac.app
	DikeX.app
	Firefox.app
	SLpct.app
	Rouvy.app
	Microsoft Teams.app
	Zwift.app
	Namirial Sign.app
	Garmin Express.app



 /Library:

	Apple / .. children: 3
	DropboxHelperTools / .. children: 2
	OSAnalytics / .. children: 2
	StagedDriverExtensions / .. children: 0
	Catacomb / .. children: 2
	Google / .. children: 1
	InstallerSandboxes / .. children: 2
	KernelCollections / .. children: 1
	StagedDesktopPictures / .. children: 0
	DriverExtensions / .. children: 0
	Automator / .. children: 0
	Bluetooth / .. children: 7
	User Template / .. children: 41
	bit4id / .. children: 4
	SystemExtensions / .. children: 1



 /Library/Application Support:

	com.apple.backgroundassets.user / .. children: 0
	Mozilla / .. children: 1
	Macromedia / .. children: 2
	Microsoft / .. children: 3
	BTServer / .. children: 7
	Oracle / .. children: 1
	livefsd / .. children: 0
	Canon_Inc_IC / .. children: 2



 /Library/Extensions:

	JMicronATA.kext
	EPSONProjectorAudio.kext



 /Library/Internet Plug-Ins:

	GarminGpsControl.plugin
	webrtc-plugin.plugin
	Silverlight.plugin
	JavaAppletPlugin.plugin



 /Library/Managed Preferences:

	*-- Folder doesn't exist or is inaccessible --*



 /Library/PrivilegedHelperTools:

	us.zoom.ZoomDaemon



 /Library/ScriptingAdditions:

	



 /Library/StartupItems:

	



 /Library/Updates:

	ProductMetadata.plist
	052-69305 / .. children: 3
	index.plist



Top Processes: 

%CPU	PID	COMMAND	
76.2 	821		mdbulkimport 
15.7 	771		Dropbox Helper ( 
13.2 	361		WindowServer 
9.8		598		trustd 
6.9		755		Dropbox Helper ( 
6.0		319		mds 
6.0		0		kernel_task 
3.2		353		bluetoothd 
2.3		703		parsecd 
1.1		656		Dropbox

[barbeto]

Grazie alle indicazioni del preziosissimo AlbertoG. ho estirpato alla radice il "male" Adobe Acrobat Reader, eliminando uno ad uno tutti i files che contenevano la parola "adobe" dal mio mac e ora il visualizzatore del Desktop Telematico è tornato a funzionare!!
Grazie davvero!
AlbertoG sei stato preziosissimo!!
Complimenti a questo forum super valido e alla pazienza dei suoi utilizzatori!

[fragrua]

Complimenti a questo forum super valido e alla pazienza dei suoi utilizzatori!

Grazie a te per aver condiviso la soluzione!

[Alberto.G]

barbeto, ho controllato il 2° report di DetectX e, come scrivi, ti confermo che non esiste all’interno nessun file o elemento con il nome Adobe, né con il nome Acrobat e né con il nome Reader.
Eliminando di brutto dal Mac tutti i file di Adobe Acrobat, il programma Desktop Telematico e in particolare la procedura Entratel, ha ripreso a visualizzare le ricevute e poi a stamparle perfettamente.
In sostanza, e buono a sapersi, alcuni file “residui”, orfani di Adobe Acrobat che erano presenti nel Mac, creavano una sorta di conflitto con altri (vedi ad esempio con Anteprima) non permettendo la visualizzazione delle ricevute.

Come ti ho accennato privatamente, ho notato che nel report di DetectX, a fronte di un numero totale di 30 Applicazioni che nel tempo hai installato (app tue e non quelle caricate dal sistema), sono presenti ben 93 righe di file o elementi indicati nella cartella ~/Library/Application Support, cioè la tua Liberia che si trova dentro:
Macintosh HD (disco di sistema) > Utenti > (tuo nome) > Libreria > Application Support

Questa difformità potrebbe essere stata generata, nel tempo, quando hai installato dei programmi/app che poi hai eliminato spostandoli in Cestino, ma senza poter controllare (non avendo un cercatore booleano come EasyFind) la possibile presenza di file residui, rimasti orfani dai programmi/app eliminati.
Il rimedio ci sarebbe ma è piuttosto lungo e non so quanto tempo tu possa dedicare al Mac.

I passi sarebbero questi:
1) assolutamente importante avere un backup di Time Machine aggiornato al momento del lavoro;

2) entrare in Recovery (tasti ⌘ + R), inizializzare il disco di sistema con Utility Disco (ovviamente nel formato APFS); quindi scaricare il sistema che hai tuttora, cioè macOS Ventura versione 13.6.6 (sei però rimasto molto indietro nell’aggiornamento di Ventura);

3) a questo punto ti ritrovi con il disco, pulito di tutto, sul quale è installato solo il sistema Ventura aggiornato;

4) con calma, una app alla volta, dal sito ufficiale dello Sviluppatore vai a scaricare le app o programmi che avevi prima. In questa occasione puoi anche verificare le app che effettivamente usi giornalmente o di frequente e non installare più quelle che ormai sono passate nel “dimenticatoio”.
Dall’ultimo report di DetectX ti stampi l’elenco delle app (che sono n° 30 in totale) e così puoi procedere senza tralasciare nessuna importante;

5) ultimo intervento da farsi è utilizzare l’ultimo backup aggiornato al momento, da cui poter migrare sul disco di sistema tutti i dati dell’utente (file, documenti, foto, video, altre cose salvate, ecc.);

6) a questo punto hai un disco di sistema in ordine, perfettamente pulito da tutti i file/elementi residui che avevi prima, anche aggiornato come versione delle app e dei programmi che sei andato a scaricare dal sito ufficiale.

In conclusione, ciò che ti ho scritto vuole essere solo una indicazione/traccia da seguire, per avere un Mac più ordinato, più pulito, più aggiornato.